Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,298 reviews
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is very nice. Looks beautiful and compact. Games play well. Fan Sound is quite loud while playing games. Will need headphones but otherwise it's good.
I would recommend this to a friend
Rated 5 out of 5 stars
Using for work, study and gaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's working very good. Although the design is not super elegant, it functions well and it's not super heavy to carry.
I would recommend this to a friend
Rated 5 out of 5 stars
Asus roge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and excelent for gaming and designer.. excelente product
I would recommend this to a friend
Rated 5 out of 5 stars
G14 is amazing
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop, one of the best I’ve ever used. Had a few issues, but were simple fixes. One of the best lineups to exist.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Open Box!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought Open Box - Excellent, laptop was flawless aside from lil fann rattling. Really outstanding!
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop! I love playing games and using this laptop for school
I would recommend this to a friend
Rated 5 out of 5 stars
Best laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this laptop, good for productivity and entertainment. Best purchase I made last year
I would recommend this to a friend
Rated 5 out of 5 stars
Rog 14
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was impressed with this devices capability, it is loud but comfortable to use and bring anywhere!
I would recommend this to a friend
Rated 5 out of 5 stars
i love best buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
best laptop i’ve ever gotten and best buy is the best help ever love you guys at south bend bestbuy
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the speed and the back lit keyboard and the clarity of the graphics
I would recommend this to a friend
Rated 5 out of 5 stars
Better than Expected
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s so much better than I expected. Not a fan of Win11 though
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's the lightest gaming laptop, perfect for people who travel a lot.
I would recommend this to a friend
Rated 5 out of 5 stars
Open box but works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for gaming we got the open box and the deal was great.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it because it was an awesome deal. Thank you Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
ASUS pc Run good.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This pc is good if you want to run games at 1080p. Runs diablo 4 at 100fps.
I would recommend this to a friend
Rated 5 out of 5 stars
Great pc
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer love it works great the rtx is insane good
I would recommend this to a friend
Pros mentioned:
Battery life, Ram, Screen quality
Cons mentioned:
Storage
Rated 4 out of 5 stars
Excellent gaming laptop with few downsides
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This reviewer received promo considerations or sweepstakes entry for writing a review.
ROG (Republic of Gamers) is a brand which ASUS introduced in 2006 that is geared towards gamers. ROG Gaming laptops have always been top notch in terms of build quality, hardware and performance. G14 in the recent times has been the most hyped ROG laptop. Between 2022 and 2023 the design and overall exterior has not changed much. ASUS has mainly focussed on the internal specs to create something spectacular and I would say ASUS has finished this in style. Some of the most significant and noticeable changes are ditching the AMD GPUs for Nvidia's latest RTX 4000 chipset, Vapor-chamber cooling module to name a few.
First impression:
ASUS has put lot of thought process in creating this Moonlight White beauty. The box was big from outside. It made me think that the Laptop is going to be heavy but i was wrong. This laptop weighs only 3.64 pounds. The laptop was very neatly packed. While I opened the box, the laptop was getting elevated. It changed my entire initial perception about this laptop. ASUS has nailed almost every single thing. Let it be the box design or Laptop exterior or Internal specs you name it. The laptop is aesthetically designed to give a premium look as well as there are lots of vents to cool the laptop down. The case is made out of Aluminum, Magnesium alloy and plastic. Even though the laptop is light weight the build quality is excellent. There is no cheap plastic of whatsoever. The laptop looks sturdy. The charger is a little bigger in size as it is 280 W when compared to the 2022 model which was just 240 W. Upon opening the lid the ROG logo is displayed with an impressive sound greeting makes it feel more welcoming. As we continue opening the lid due to the 180 degree Ergolift display the keypad starts tilting upwards which gives a wonderful feel. We can almost slide the lid down a little more than 180 degrees.
Pros:
1. Processor - This laptop comes with the most powerful AMD Ryzen 9 7940HS CPU and RTX 4060 GPU featuring AMD Smartshift and Smart Access Memory technology with 8 cores and 16 threads to handle the most latest games.
AMD SmartShift technology dynamically shifts power in the laptop to help boost performance for gaming, video editing, 3D rendering, content creation and productivity. This helps increase the performance by upto 14% especially for gamers and while editing videos. The laptop features a hardware boosting interface between the Processor and Graphics with machine learning algorithms to automatically boost performance where workloads demand it.
Smart Access Memory technology - With this technology, a CPU can now utilize a much larger portion of memory from the GPU when needed. That means Smart Access Memory can help fix slowdowns and other problems that resulted from the CPU not being able to handle all the operations that the GPU threw its way.
2. Display - This laptop features a Nebula QHD 165 Hz ultra bright 500 nits display. This a huge improvement in the refresh rate which improves the overall quality of the games. Gamers will be able to experience a mind blowing gaming experience with greater refresh rates.
3. MUX Switch for intense gamers - MUX Switch can be turned on from inside the Armoury Crate. For the first time users, installation and initialization of Armoury crate will take about 5 to 10 min and we will have to restart the laptop upon installation. Once installed and after restarting the computer it will be possible to turn the MUX switch on to switch to Direct GPU mode to reduce any latency and boost the performance by upto 9%.
4. Memory - This laptop comes with a 16 GB of next generation Dual channel DDR5 RAM which can be expanded upto 32 GB. Dual channel memory (8 GB + 8 GB) helps to increase the performance of gaming or video editing or content creation. 4800 Mhz DDR5 memory standard allows this laptop to do multi tasking as well.
5. Wifi connectivity - Wifi 6E standard helps to connect to the 6 GHz frequency band other than the 2.4 and 5 GHz bands. Even though this technology has been there for few years now, it will take few more years before the router manufacturers start providing the 6 GHz bands as a standard in the mid range routers. 6 GHz band will be like a fast lane especially helpful to avoid any slowness or latency issues.
6. ROG Intelligent cooling - Depending on how demanding the tasks are the system will automatically choose between different cooling modes intelligently. The laptop never got overheated so far.
7. RGB keyboard - This keyboard is so stylish. The keys are clearly visible when backlit in RGB color. Also the keys are quite and very soft. The keys are spaced correctly and makes it very easier to use.
8. Ports - 2 USB 3.2 Gen 2 Type C Ports on each sides, 2 USB 3.2 Gen 2 Type A ports and 1 Micro USB port on the right, Charging, HDMI and Headphone jack gives us lots of ports to connect various devices and to transfer the files quickly. USB 4.0 port is still not there.
9. Battery - So far the battery has lasted over 3.5 hours with not too much of stress. Even with intense gaming i think the laptop will last over 3 hours.
Cons:
1. Storage - The major downside of this laptop is the storage. ASUS should have atleast provided a 1 TB storage for this price point. I am little disappointed because 512 GB of space is too little especially on a Gaming laptop as the installation of games or video editing softwares and storing the videos for content creators will easily occupy more than 512 GB. ASUS should seriously consider upgrading the storage to 1 TB for all the Gaming laptops.
2. No SD Card slot - Though there is a micro SD card slot, this laptop does not have the SD Card slot. Being a content creator i rely on SD Card slot which is missing on this laptop. It would have been nice if there was a SD Card slot too.
Overall this is a wonderful laptop for anyone who wants a powerful laptop with plethora of options. This laptop is a strong contender for Acer predator Triton 300, Razer Blade 14 and Alienware X14. But i strongly feel ASUS has that all that it needs to be a worthy contender. You will not regret for buying this laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Asus Rog G14
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great. Going from a 1060 16gb ram to a 4060 32gb feels great.
I would recommend this to a friend
Rated 3 out of 5 stars
Eh idk….
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Eh idk it randomly turns off and restarts I haven’t messed with any settings to make it do thar and it’s not overheating because it can be on for one minute or 1 hour and do it. Idk if I’d rebuy which sucks because the laptop I had was slow but reliable…
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Completely died within 2 weeks.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked pretty great for a couple weeks. Then, all the sudden no power, no lights, completely dead after charging overnight.
I took it to Best Buy and they told me they can't replace it, they directed me over to geek squad who then told me "in order for us to send your machine to the factory for the warranty, you have to set up an appointment.. Is there anything else we can help you with??..."
I was completely shocked by this, I said ".... Yeah.. can I set up an appointment....???"
Really bad customer service and really unprofessional and inconvenient process. My "appointment" is tomorrow so we'll then see how long it takes for the laptop to get serviced.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear StevenA,
It's unfortunate to hear that you are having issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. we understand that you have send the unit to geek squad , Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner. For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306010246-0009) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support