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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,684 reviews
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price point. Good specs decent display, amazing speakers for a laptop. and its silent when not gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for excellent performance. The chassis is very solid. Screen is bright. Only gripe is the keyboard backlight is a bit dim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the name of the guy who helped us, maybe it was Dale, but he was really helpful in getting me the right laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for schoolwork and gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it's been a great all around laptop with excellent battery life (with some tweaking in the windows settings).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Little Laptop That Almost Could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seamed like a really great little gaming laptop, but the refresh rate of the display is poor with obvious ghosting, especially for FPS. If the display was better, this would be fantastic. The laptop keyboard can also get uncomfortably hot at the default settings, but a few tweaks I found online allowed me to remedy that.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AlmostGood,

      I'm sorry to hear that you are unsatisfied with the display and thermal performance of your laptop. This is certainly not the kind of experience that we want any of our customers to have. If you haven't already, I recommend enabling the 120Hz refresh rate from Nvidia Control Panel or Windows Display Settings. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2011109395 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Amazing lil powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a laptop that blazes. Just unboxed hours ago and already impressed. Very nice design and build as well. Would certainly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missed the return window and regret this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the positive, it works as a computer and it handles gaming well. That accounts for the 2 stars. With a lengthy list of negatives, I'll have to pick my top three. My primary complaint is the battery life. There are many guides out there to help you lengthen the life of the G14 battery. That it requires so much work and effort to sometimes get no more than 1.5 hours out of a full charge is very frustrating. Can't it come out of the box with an expectation of at least 3 hours with normal web browsing? My second complaint are the speakers. They are very quiet and poorly positioned. Unless the laptop is on a hard surface, they sound muffled. Tying for third place is the track pad and the charging port. (Okay, maybe this should my top four complaints.) Clicking on the trackpad is difficult, even after tweaking the trackpad settings. And, the charging port could not be more inconveniently placed. Considering that the battery doesn't last that long, its plugged in a lot and the charging cable is in the way. As the title says, I missed the 15 day return window and regret buying this computer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear NYCWaHi,

      I'm sorry to hear that you are unsatisfied with the battery endurance and other aspects of the laptop. This is absolutely not the kind of experience that we want any of our customers to have. If you haven't already, I recommend installing any available Windows updates, as well as following the link below to update your BIOS. If that does not resolve the battery endurance issues, I would recommend contacting Best Buy customer service to arrange a hardware repair. Based on your description, your unit 's battery life is much too short for this model. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104033063 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      BIOS: https://www.asus.com/us/supportonly/ROG%20Zephyrus%20G14/HelpDesk_Download/ Asus

  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Excellent for gaming, lightweight, and easy to use. It works much better than my old MacBook did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop my only issues is that I wanted the Asus that has the words on the case of laptop when playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her computer! It’s a quality laptop. We’re glad we upgraded to this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty powerful "thin" and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit loud, would've been better if both the RAM slots were available for user upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just received this laptop not too long ago, it's a beauty. I'll update this as I use the laptop throughout the next few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For everyone looking to use this for VR with the Oculus Quest 2. It works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Screen response time No webcam Other than that it is awesome, definitely recommend if you don't care about these cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming desktop Awesome graphics and audio Hard drive lights are changeable and give a great detail to this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact gaming and work station.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Compact powerhouse, great battery life. Games run well, video and photo editing work well. Good screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a very good gaming machine and a fantastic little laptop. You will need a chill pad because this baby heats up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great though it seems to have a sleep issue, it doesn't seem like it likes to go to sleep when the top Is closed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for our son. He not only uses it for college but also for his 3D printer and gaming. He has had no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for 2 weeks now and it runs super quick, no issues running any games. Quick start up. It's great.

    I would recommend this to a friend