Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- |
- SKU:
- 6403816
Customer reviews
Rating 4.5 out of 5 stars with 2684 reviews
(2,684 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Computer but gets hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been saving for this laptop for almost a year. It runs all my STEAM games, Is a great computer the only but, is it gets hot quickly. I had to add a fan to keep it cool.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great gaming laptop that wont break the bank. With great power for all the games I have played and power to spare for learning programming a must have
I would recommend this to a friendRated 3 out of 5 stars
Poor battery life and loud fan
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buying experience from bestbuy, but the review is for the laptop itself, after using it for 6 months or so. The laptop was advertized to have great battery life and it hardly lasts for 3-4 hours on battery. Moreover, the fan makes lot of noise when on "Performance" mode which is incredibly annoying as other people on zoom meetings can hear my fan loud and clear. I would recommend the new razer blade 14 instead of this for those looking for a portable entry level gaming laptop.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Gaming Laptop !
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop, super good for gaming and any other activity. Only problem is that it gets hot while playing certain games. But a fan should go that trick.
I would recommend this to a friendRated 5 out of 5 stars
Casual gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it is supposed to do. Handles the games I like to play very well. Highly recommend this laptop for casual gamers. Wi-Fi works great, no issues! Very easy to use.
I would recommend this to a friendRated 2 out of 5 stars
Good Laptop, But Battery Life Is Questionable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've bought this laptop when it was on the $200 sale and to me, that was a great deal for this laptop. I loved the laptop overall regarding its speed when doing normal tasks (Internet surfing, homework, watching YouTube, and occasional gaming). However, before buying this laptop, I checked the reviews and recent reviews before buying because it is a pricy laptop overall. It surprises me that other reviewers were able to have 8-10 hours of battery life when they first got their laptops or when they first reviewed them. I am aware that there are a lot of guides online on how to prolong the battery life, and I have tweaked it a little to see any differences. I do notice little to no differences as to when I do click the battery icon, the battery life time remaining on the laptop would often change so often that I am not sure if it's normal or if it is a defect. The most that I have ever gotten regarding battery life was at least 1 to 2 hours and I have checked if there were anything wrong with the battery in MYASUS, and to my surprise, nothing came up as a problem. Though, my question as to why my battery life doesn't last as long as other reviewers make me question about returning it for a better quality one, hopefully. Pros: It's really responsive to what I may be doing on the laptop. Overall, it's really good for its price. Cons: Battery life goes down too fast even with the battery saver on. Doesn't have a webcam, but that does not personally bother me.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the battery, this must be frustrating. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Might have trouble on Linux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device looks and feels very nice and robust. I loved the keyboard. Unfortunately at the time i had trouble with Ubuntu installation for the amd graphics
No, I would not recommend this to a friend- Cons mentioned:Keyboard backlight
Rated 3 out of 5 stars
Descent computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer but the screen on the device was bended in an odd way. Other than that pretty ok laptop
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Laptop worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of using this beautiful laptop, I have to say it is definitely worth the price. I can do everything from being productive and gaming with no issues and 100% satisfaction.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable, fast and powerful. The fans can get very loud when gaming but with such a slim design I am unsure how else the laptop could cool. Pleased with it overall.
I would recommend this to a friendRated 5 out of 5 stars
If only it had a webcam.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the money. My sister uses it at her hospital residency as a workstation that occasionally plays The Sims 4.
I would recommend this to a friendRated 5 out of 5 stars
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good stable and powerful. No problem system wise, apps downloading, connectivity and online video communication. Wish had a camera too but a USB Webcam and its a breeze.
I would recommend this to a friendRated 5 out of 5 stars
purchased for grand daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grand daughter truly enjoys this computer. It has everything she was looking for. She will be using it for school this year, As, she has elected to stay home due to the corona virus.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and powerful laptop. Does not have a camera or as card slot. Got it on sale and don’t think I will miss it. Not only great for gaming but for processing GoPro max videos.
I would recommend this to a friendRated 4 out of 5 stars
So far I'm not dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it today. I have high hopes for this. Haven't used it but I know I won't get dissapointed. The shipping took a little longer but it makes sense due to the time frame.
I would recommend this to a friendRated 5 out of 5 stars
Laptop is perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my grandson was looking for. Graphics are excellent! He commented on the keyboard being very comfortable.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop/Budget gaming computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of looking for all the components for a tower this was a Great value, hooked up to a 1080p 144hz monitor and my son is playing EFT with no hang ups!
I would recommend this to a friendRated 5 out of 5 stars
Operates Great So Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for about a month now and no complaints. Operates smoothly and the heat from the GPU is not bad when gaming (normally use a keyboard anyway, so the heat isn't an issue).
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolutely wonderful computer! Great computer at the price point! I would highly recommend!
I would recommend this to a friend- Cons mentioned:Heat
Rated 2 out of 5 stars
Don’t buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No camera and no Ethernet input which is something I knew before buying. Performance is fine but the keys literally burn my fingers, even with a cooling pad. It heats up even when not gaming, just from average use. I am so upset considering I’m a student and I wasted so much money on something that is not what I thought would be.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Yaba,
I'm sorry to hear that you are unsatisfied with the design of this laptop, and that you are also seeing thermal issues with this machine. This is absolutely not the kind of experience that we want any of our customers to have. If the machine is overheating even during normal use, I recommend contacting Best Buy for a warranty repair. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200948953 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support











