Customer Ratings & Reviews
- Model:
- GA403UM-G14.R9HX4
- |
- SKU:
- 6629420
Customer reviews
Rating 4.4 out of 5 stars with 249 reviews
(249 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Battery life, Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Great Laptop, Great Deal.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop feels premium with its Aluminum body, has great performance and battery life, and the screen is one of the best ive seen on a laptop. Only downside would be the heat, however, thats just an issue with having a Aluminum body.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Fan noise
Rated 4 out of 5 stars
Great size to power ratio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for small size but good specs laptop with decent battery life that isn't a macbook , this came out as a strong recommendation , had it for more than a month everything is good , could be loud while gaming and need to have plugged in too, otherwise the MUX switch will allow you to use it as a daily driver maximizing efficiency duo to the gpu being off and relying ln ryzen decent igpu .
I would recommend this to a friend - Pros mentioned:Battery life, Oled quality
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase, sturdy laptop with no issues regarding thermals. Has an auto GPU off mode when on battery, gives like 7 hours of battery with that on. Amazing display, very vibrant colors and no haloing. Only issue is if you are gaming the liquid metal might scorch the CPU, but that's on heavy gaming and I do not do that. Very simple process, walked in and out to buy it.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 5 out of 5 stars
Sleek, thin, and strong!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this laptop for about a month before I decided to review and I can say it's well worth the money! It's great for high caliber gaming, but it does run quite loud on said higher caliber games. Overheating isn't an issue (at least for now) and can be regulated with a strong laptop fan. The design options are simple but great for a personal touch! Such as a rainbow keyboard with varying animations and a strip light on the shell. Overall, I love it!
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance, Processor speed
Rated 5 out of 5 stars
Worth it on Sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great OLED screen strong graphics card and decent processor
I would recommend this to a friend - Pros mentioned:Oled quality, Portability
Rated 4 out of 5 stars
Very good laptop for the discounted price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i’m happy with my purchase. I bought this laptop for college as something to do work on as well as a bit of portable gaming. The 120hz OLED display is a VERY nice touch. Only thing is i wish the 5060 version had more RAM or at least an upgrade option, as this generation of zephyrus features soldered memory. other than that, it’s a very nice, portable, and aesthetic device.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Solid Mobile High Performance Laptop for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop. I was retiring my old rig and needed something with better battery and processing performance. I work in a technology intense field and game a little on the side. This guy is handling hosting online resources, churning out AI-based, locally hosted tools, and running games fine. Battery life is good for something that works this hard (I can game off battery for over an hour, which is wild for the graphical processing required).
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Best laptop for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a month with this laptop and I use it for everything, gaming, my engineering subjects and for entertainment. The only thing is it overheat a little bit, and the battery while gaming is very short. But everything else is amazing. I would recommend it for everyone
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
Great laptop for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently picked up this laptop when it was on sale recently. It is an excellent laptop as long as you know what you're getting and do the required research. I would say that the only con is only having 8gb of VRAM. With games becoming more and more demanding, this presents some problems if you try to run things at Native high resolutions, especially 4K or want to maximize ray tracing. As long as your willing to utilize the DLSS upscaling technology and "settle" for less than 4K or ultra settings, you should be happy. To get better performance, the price gets a lot higher and I wasn't willing to pay more at this time. In the real world, this is a very capable laptop. With the inclusion of DLSS (amazing technology) I'm able to play the newest games on High/Ultra settings a 1440p easily. My personal standard is 60fps, so I've been able to maintain that on every game I've tried. The screen is excellent, and I'm loving having OLED for the first time. Contrast and black levels are much better than anything else I've ever used. The overall fit and finish is also very good. I'm primarily a Mac user and am accustomed to the premium (in my opinion) feel of Apple products. I was surprised to actually be satisfied with the build, fit and finish of this laptop. I'm usually critical of Windows computers and their designs, but don't have any complaints here. I'm not a huge fan of the RGB lighting or any of that, but I was able to shut them off so it's all good. The speakers are also excellent for a laptop, even better than my Macbook Air, which has good speakers for its class. To tie things up, don't hesitate if this fits into your requirements. I'd recommend open box or sale price though for best price to performance ratio.
I would recommend this to a friend Rated 4 out of 5 stars
So close to great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tough. It’s my first time owning a G14, and I really wanted to love it. If I were coming from something like an HP Pavilion or Dell Inspiron, this would feel like a dream laptop. But I also use a MacBook Pro and own a Lenovo Legion 5i with the same RTX 5060 GPU, and the comparisons make things complicated. Build Quality & Design This is where the G14 shines. The build quality feels closer to a MacBook than most gaming laptops, with a solid chassis and a premium feel. It’s thin, portable, and even fits into my backpack designed for a 16″ MacBook Pro—something my Legion 5i can’t do. The OLED high-resolution display is excellent, and the keyboard is good (though I’m not a fan of the “gamer font”). Battery Life Battery life for everyday use is much better than the Legion. For light work or browsing, it lasts a lot longer. However, during gaming, both are similar—you’ll want to stay plugged in either way. Performance & Fan Noise Here’s where the G14 loses me. I prefer gaming quietly, and the Legion does this noticeably better. Even with identical settings and resolution, the Legion is much quieter and gets about 20 more FPS, likely because its GPU runs at a higher wattage. On the G14: Silent mode = tolerable noise but performance drops Performance mode = too loud for me Meanwhile, the Legion in its balance (middle) mode is as quiet as the G14 in silent mode, while still outperforming it. Thermals & Reliability The G14 gets hot. Very hot. During my first week, it actually shut itself off due to overheating. If this continues, I’ll likely return it. That’s honestly disappointing considering how premium the laptop otherwise feels. Upgradeability Another big difference: the Legion 5i has upgradeable RAM and two SSD slots, while the G14 has soldered RAM and only one SSD slot. You can replace the storage, but you can’t expand the RAM at all, and you can’t add a second drive. For a premium gaming laptop, that feels limiting long-term. Final Thoughts The G14 is an amazing portable laptop with premium build quality and great battery life for non-gaming use. But if you care about quiet gaming, upgradeability, or sustained performance, the Lenovo Legion 5i offers better value—even if it’s bulkier and made of plastic. If you don't care about fan noise, or wear headphones, and game in a room in solitude, it's a great option.
I would recommend this to a friend- Pros mentioned:PortabilityCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Portable Powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has been an amazing laptop for my 16-year-old son, who creates music and has produced some incredible sounds with the power of this solid, portable machine. He loves it, and we’d recommend it to anyone looking for a true portable powerhouse. It does get a bit hot when charging, but most do these days with everything they have running.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Best 14 inch laptops bar none.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 14inch laptop bar none. For it's size this thing is a powerhouse. I threw AAA titles such as GOW, Red Dead Redemption 2 and Street Fighter 6 at it and it handles them no problem. Only con is that it did get a bit warm after an hour or so, nothing a cooling pad couldn't solve. At the end of the day I am extremely satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Sleek, powerful, well-rounded laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has a gorgeous screen and great performance for a laptop this size! It's perfect for anyone who wants enough power to do more demanding tasks but also values a compact, lightweight, and minimal design. It doesn't excel at either, but is very nicely balanced and a perfect fit for my needs.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Fan noise
Rated 3 out of 5 stars
Unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nicely designed and performant device with a good display but it's unreliable and loud.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hridz,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2508000629-0010] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Premium Features in a Small Footprint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Premium build and display quality, amazing performance in a small footprint, and amazing battery life while still maintaining respectable performance. Also shockingly high quality audio from the built-in speakers. Solid purchase, all around.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Very Satisfied!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy with product, bought it for college and to be able to game on the go. It fits all my needs amazingly both for school and gaming, it’s clean interface and built in copilot help with all the work i need to do. and the amd 9 and nvidia 5060 is more than enough for all games including harder ones such as black ops 6
I would recommend this to a friend - Pros mentioned:Oled qualityCons mentioned:Heat dissipation
Rated 4 out of 5 stars
hot and beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is really good product overall. it gets hot under the load. screen is one of the best on the market. buy it on a deep sale for under 1k and keep for a year or two
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Asus Laptop G14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok laptop. Its good light feels nice. Its everything i want in a modern laptop. If I can only get this without the GPU. Loud and hot. I only grabbed this because of everything it has to offer other than the gpu. Wouldve been nicer without as no competition for this type of build quality on a non arm laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Abrahim,
Thank you for sharing your feedback on the ASUS GA403UM gaming laptop. We are sorry to hear that the thermal performance and GPU configuration did not fully meet your expectations, even though you appreciate its design, portability, and overall build quality. Your feedback is very important to us, and we will make sure it is shared with the relevant teams for further review.
To help address the concerns you mentioned, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2508000629-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and powerful while still being lightweight. Only complaint is that it’s really hot
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the laptop $450 off to use at university and for gaming, for the price its overall a Great laptop thats fast,build quality feels premium, display is pretty good and laptop looks aesthetic. Did have a few issues where i would randomly get blue screen relating to the gpu when i first got it, i thought it was an issue with the hardware, but it was just nvidia drivers and i went to asus website and saw its a known issue with the latest nvidia drivers and asus had a repaired build of the previous version lf drivers so after installing the issue was gone. Using ghelper and disabling the gpu i found Battery life can be about 6-7 hours on light use with dim display. I find that pretty low as display was on dimmest, but overall i think its still a amazing laptop for the price i got it for.
I would recommend this to a friend






















