Customer Ratings & Reviews

Excellent display great quality woth every $. Great sound and build quality!

I bought this and waited awhile due to the shortage of them that they had but it was all worth it this laptop has everything you need and some! I really recommend this computer whether its for school or gaming it is capable of both!

Initially, I wasn’t in favor of a white laptop but I’ve come to love the design. The ~3k display enhances the OLED display; however, it results in lower performance while gaming. OLED products look great with the drawback of requiring more caution for screen burn-in. The built in software is good but I recommend installing GHelper to simplify and optimize performance.

The G14 is a gorgeous computer with an impressive design and great performance on paper. However, it runs way too hot for my liking, causing frustrating freezes during intense tasks. Despite its sleek look, the overheating issue makes it hard to enjoy in places like Sacramento where heat regularly reaches into the 110s. Unfortunately, it’s not the right fit for me.

So far, it's a great device and the specs are enough for what I need it to do. I'm bummed that I'm unable to upgrade the RAM but I have a desktop for the more intensive stuff. I got it during the deal so it was completely worth it.

For the size you get a lot of power and great battery life, the only downside of this is the soldered ram which cannot be upgraded.

My laptop works well I haven’t get any problems with it, costumer services did a great job on providing all the info about it and getting everything ready to pick up

Has worked great for me. Smaller and easier to haul around with you. Many people compliment the look and lights it has. Has ran every game I have tried very well. I haven’t tried any really new or high end games though.

Excellent gaming laptop that I use for work and gaming while traveling. Able to run the newest games at the highest settings over 60fps. For work, easily run multiple programs including web browser, Outlook, Teams and Adobe Illustrator.

Bought this for gaming as well as school. Great lightweight laptop that easily fits in a bookbag. Very happy with this purchase!

This laptop is amazing for the buyer who wants sleek with power…the 16GB RAM that’s not upgradable is the downside Keep that in mind ..other than that it’s superb

I bought this laptop almost 2 weeks ago and haven't had any issues with it. Speed is great, and can run games well. The only caveats I have are that the aspect ratio of the laptop is different from the normal 16:9 ratio, which causes extra black bars to appear on the bottom and top of the screen when you watch movies on it. Also, the battery life is decent, but I feel like it does drain decently fast even when in balanced mode. Before buying I was worried that the screen would jiggle a lot whenever the laptop was moved, but I haven't noticed any problems with the screen movement. The screen itself has very crisp visuals, and the colors are vibrant. I had a one of the older Rog Zephyrus' from 2020 before, and on that one the screen tended to look washed out. This one is way better from a personal standpoint. Audio is great. Bass is really prevalent, and music feels good to listen to straight from the speakers. Videos don't have to be turned up to 100 just to hear what people are saying, which is nice. Keyboard is nice. You can change the backlight color to a variety of colors which is a cool addition. Touchpad feels pretty good. They removed the fingerprint sensor from the power button and replaced it with facial recognition which is a minus in my book, but it still works fine. Overall, it's a pretty good laptop. I got it on sale for 1100 + tax after a sale, which is a great price in my opinion. There are better laptops out there, but those can be upwards of $1500 or more. It looks like a preem laptop from the outside, and the inside is pretty decent. I'd recommend you get this on sale for $1100-$1200. I wouldn't recommend paying full price for it if you can avoid it.

The computer was great had amazing battery life just did not have enough ram for my personal needs other then that a great buy for a mobile work horse

Excellent product, I believe will be one of the best pc I’ve ever buy. Even though I bought an open box product looks like new and works perfectly. Running last gen games without problems, smoothly as butter. Great option!

Computers should really have more than 16GB of ram these days. Otherwise a very nice computer.

nice product. Excellent speakers, battery, screen.

Good quality, any issues!, i am happy, Best Buy is always the safest way to buy electronics.

I bought this laptop for school about a year ago now. It was a good deal and had great reviews for build quality, speakers, screen, etc. But now seeing what’s available today it would’ve been smart to wait. 2024 was a year of experimenting with premium gaming laptops with efficient chips and unfortunately this laptop struggled with some of those hiccups.

Great PC, fast, best screen on any laptop currently out. Only gripe is the keyboard backlighting is not even on all the keys.

In my own opinion this has been such a amazing laptop and from someone who used to hate gaming laptops i am amazed. Yes the cost is heafty, but for the tech and light build its amazing. Only cons would be heating but its such a thin laptop you can expect a cold laptop. Besides that its amazing and would for sure recommend.