Customer Ratings & Reviews
- Model:
- GA403UV-G14.R94060
- SKU:
- 6570270
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say 3.5 stars, but it won't let you do that. The laptop is good except 2 glaring problems. The fans are really loud and the RAM is soldered in so you can't upgrade the 16 GB of RAM that it has. You can buy the G14 with 32 GB of RAM, but it's going to cost $400 instead of buying a 32 GB RAM SODIMM for 80 bucks. It also gets hot, but that's expected with a gaming laptop. I will be returning this. It's still a good laptop if you can get past the RAM that doesn't match the Ryzen 9 it comes with.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ben H,
We sincerely apologize for the issues you've faced with the Gaming Notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2403022633-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery lifeCons mentioned:Ram
Almost great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop ergonomics are great, small and light weight. Nice chipset that is pretty fast and powerful. Awesome battery life even while playing games. The biggest con which takes away 3 stars automatically is the fact that the ram is soldered on the motherboard so youre stuck with 16gb...which is not enough in 2024 gaming and at the price it is at there is not excuse. So yea its not very future friendly and im talking about end of this year kind of future.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cjax2,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404037188-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Oled quality
Greatest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever. Quite and beautiful Oled screen. Processing speed is fantastic. Definitely would recommend
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Heat dissipation
Perfect laptop for multi purpose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great machine except for the heat, which can be handled easily, as a gaming laptop it’s really light and minimal
I would recommend this to a friend - Pros mentioned:Portability
Really cute and compact design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this lil guy. Have been playing all my games on the go. Just make sure to use a cooling mat! My only thing is that darn light strip in the back is so unnecessary and bright. I turned mine off but it’s still bright when charging it which will blink all night which was very distracting while I’m trying to sleep. The solution has been to just put it away at night.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little thing is a beast! Packs a Gaming punch in a Macbook shape. Feels good to not stand out in the crowd but be able to not only work, but also play.
I would recommend this to a friend - Pros mentioned:Portability
powerful laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, perfect size for travel and someone on the go
I would recommend this to a friend - Pros mentioned:Overall performance
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. After updating everything runs amazingly. Plays games smooth and crystal clear. Nice color. Like that i can change the keyboard color as well. Unless you’re someone who goes too deep into computers this will do what you need and want it do. I got it for world of Warcraft and it is perfect for what i want.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Perfect price for what you receive
I would recommend this to a friend Love it for gaming but the battery is mid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for gaming! Coming from a Macbook, it's such an improvement to play games. The battery life is significantly worse than a Macbook however. Unplugged watching streaming, the battery maybe lasts 4-5 hours.
I would recommend this to a friend- Pros mentioned:Design, Portability
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming laptop 2024. Super compact and stylish.
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Impressive, and sleek
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im using this laptop right now to write this review. It is fast and runs super smooth. I dont game alot. Using it in quiet mode makes the the battery last very long like a macbook.
I would recommend this to a friend - Pros mentioned:Portability
Comfy laptop to get
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact laptop very comfortable to use & can go well with high end gaming.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Decent work/gaming laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work/gaming laptop. Does seem to have some freezing that happens sometimes but good for travel use.
I would recommend this to a friend - Pros mentioned:Portability
Lightweight but difficult to navigate
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, 1 pro is that it’s lightweight and convenient for transporting, but here are a few cons I have come across: 1) The light on the back of the top flap is difficult to turn off (the whole system is difficult to navigate in my opinion) 2) When logging into the laptop, I have been prompted several times to reset my pin, but it never allows me too, then proceeds to let me in after never entering a pin or password. 3) no side numbered keyboard (much more convenient to have one). 4) The battery life seems to be minimal when unplugged. I’m not crazy about the brand as I have never heard of it before. If I can bring it back to trade it in for another I’m more familiar with, then I will.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maya M,
We sincerely apologize for the issues you've encountered with the ASUS GA403UV (ROG Zephyrus G14). We understand how frustrating it can be to experience challenges with system navigation, login behavior, keyboard layout, and battery performance. Your feedback is important and will be shared with our product team for further review. For assistance with a return or exchange, we recommend contacting Best Buy customer support at 1-888-237-8289 to explore available options. Thank you again for bringing this to our attention.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2403022633-0041" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing! It is comfortable to carry and not too heavy unlike other gaming laptops. I'd recommend this to anyone searching for a beauty and beast in a single laptop.
I would recommend this to a friend - Pros mentioned:Battery life, Oled quality
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heat wasn't as much of an issue as some reviews made it sound. Battery life is good when browsing internet or watching youtube. Screen is AMAZING.
I would recommend this to a friend - Pros mentioned:Battery life
Pretty Solid Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gaming Laptop for both gaming and work. With G-Helper battery life is pretty good for a Windows Laptop. 4060 is nothing crazy, but it works quite well for 1080p. Would recommend.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ram
Small powerful machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is small yet powerful machine. Beautiful design. Only downside is the RAM which is 16GB and cannot be upgraded. But Overall good laptop.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best slim gaming laptop in the market, basically windows MacBook alternative that can run any game
I would recommend this to a friend
