Customer Ratings & Reviews
- Model:
- GA403WR-XS97
- SKU:
- 6632995
to a friend
Asus G14 : A Beast for Robotics, Gaming, and AI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been waiting for a laptop that could truly do it all, and this is it. I'm a student who also does a lot of coding and heavy gaming, and the 2025 Zephyrus G14 handles everything without even breaking a sweat. Performance: This thing is an absolute monster. The new AMD processor and the NVIDIA 5070 Ti GPU are no joke. I'm running all the latest games like Cyberpunk 2077 and Starfield on the highest possible settings, with path tracing on, and the frame rates are buttery smooth. Compiling code is faster than on my desktop. It's unreal power for a machine this small. The Screen: Wow. Just... wow. The 3K OLED screen is the most beautiful display I have ever seen on a laptop. The colors are incredibly vibrant, and the blacks are so deep it's like looking into space. Whether I'm gaming or just watching Netflix, everything looks breathtaking. Build & Design: It feels super premium and solid, but it's still light enough that I can easily throw it in my backpack for class. It looks sleek and professional, not like a flashy gaming laptop, which I really appreciate. The keyboard is also fantastic for typing long papers. The Verdict: If you're on the fence, just get it. This is the first time I've ever used a laptop that feels like it has zero compromises. It's a true desktop replacement that you can take anywhere. Pricey? Yes. Worth every single penny? Absolutely. ASUS knocked it out of the park.
I would recommend this to a friendPowerhouse laptop in a clean form factor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty amazing performance from a laptop that thin and light! It’s not as clean and light as the MBP Pro and battery doesnt last as long but it’s still pretty amazing. Played a few games on my 4K TV using 120FPS HDMI and it worked pretty great. Definitely hppy they finally released the black color here in the US as well. Definitely recommend if you’re looking for a powerful but non-gamer looking laptop.
I would recommend this to a friend- Pros mentioned:Cooling system
A Beast with bragging rights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing cranks fps like nobodys business. I would compare the new aluminum chassis to a macbook in terms of quality, the keystrokes are very deep and the color is just awesome. The fans pull from the top of the keyboard and the bottom of the laptop so unintentionally your hands stay very cool. I have yet to hit a wall with cpu computing power too. Well done asus, just so happy with the capabilities of such a small laptop
I would recommend this to a friend - Pros mentioned:Cooling system
Laptop gaming perfected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get no throttling, my games run perfectly, the fans barely even kick on unless there's a lot going on onscreen. It lasts all day for non gaming use on the native gpu. The screen is perfect. This is the laptop weve been wanting for years. I couldn't be happier with my purchase.
I would recommend this to a friend - Cons mentioned:Stability
Constant crashing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I have received the product it has had a crash nearly every day. I did not realize I went over the return window for the product and am currently hoping Geek squad will be able to fix the laptop. Will update according to post-fix state. That being said however the only reason it is not a 1-star is because when the laptop works, it WORKS. It truly is a beast that is capable of handling almost all your gaming needs. You can accidentally run two games in some cases and not even notice hick-ups in the system.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Warderp,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing constant system crash or stability issue. To resolve this, update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g14-2025/helpdesk_download/ . Configure your system, game and video and performance mode settings inside the Armoury Crate utility, ensure your settings are not beyond the game's threshold. Additionally, if you are playing games online, ensure this laptop has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Stability
Not ready for prime time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not ready for prime time. Has great specs but it freezes up about every other day whereby I have to hold down the reset button for 10 secs to get it to shut down. Have called asus and they had no idea why and told me to get a new one under warranty. I have days and days of time getting all my apps set up and don't want to start over. Hopefully a future device driver update will resolve it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Patrick L,
We’re sorry to hear about the issues you’re experiencing with your ASUS GA403WR Gaming Laptop. This is not the level of performance we aim to deliver.
To help resolve the system freezing issue described, we recommend reviewing the steps in our troubleshooting guide linked below. Should the issue persist, please email us at [email protected] and include the case number "N2505028230-0004" as a reference so that we can investigate further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
- Pros mentioned:Cooling system
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful laptop for its size. I've had no real issues with it. I understand it's hard to put a 5070ti into a 14-inch laptop that weighs under 4 lbs, but it's still a bit pricy.
I would recommend this to a friend - Cons mentioned:Stability
Disaster out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new laptop and it's a disaster out of the box. Gaming performance is good but the laptop frequently crashes while doing basic stuff like browsing web pages and often when launching games. I've updated the BIOS, graphics driver, and chipset plus Windows with no improvement. ASUS needs to do a better job with quality in regard to how their laptops ship. This is unacceptable for a $2,600 system.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bts90,
Thank you for sharing your experience with the ASUS GA403WR gaming laptop. We sincerely apologize for the difficulties you’ve encountered and regret that your new device has not met expectations. Your feedback regarding product quality is highly valued, and we will ensure it is forwarded to the appropriate teams for review.
In the meantime, we recommend following the steps outlined in the FAQ guide linked below to help resolve the stability issues. Should the problem persist, please contact our support team at https://www.asus.com/us/support/CallUs so we can provide further assistance or arrange repair service if required.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506022409-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast! This 5070Ti is a better bang for the buck compared to the 5080. If you’re on the fence, just get it. You won’t regret it!!
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! It could however melt a glacier with how hot it gets, probably need to buy a desk fan and laptop stand to help it cool off.
I would recommend this to a friendDidn't get what i ordered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop and recieved an $80 Samsung tv.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Quatastrophy,
We apologize for the inconvenience caused by receiving the incorrect item in place of your ASUS GA403WR Gaming Laptop. As the purchase was made through Best Buy, we recommend contacting their customer service directly at 1-888-237-8289 to report this issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506022409-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
