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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 714 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the ROG Zephyrus G16's performance and graphics capabilities as exceptional, frequently praising its powerful processing and stunning visuals. The build quality also receives positive feedback, with many appreciating its premium feel. However, some users express concerns about the battery life, noting it could be improved, and others mention issues with heat and fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 714 reviews
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Black screen bad service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product 2 months ago and used it 8-10 times in total. I used it carefully and delicately. The keyboard lights have been on for only 2 weeks, but the screen never turns on, it is a completely black screen. When I showed this to Best Buya, it was not covered by Asus' 1-year warranty. They told me that I had to buy a protection plan for an extra fee. It's a system set up just to make money. sad

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EmrO,

      We sincerely apologize for the black screen issue you're having with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2304020247-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1014276/ Asus

  • Rated 5 out of 5 stars

    Great affordable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend for those who need a budget laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need for school

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for stundent going away to school and they have been vedry happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3d CAD machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get up and running and the graphics are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good value. Works great for my design software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    zoinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop randomly resets at times and wont turn on for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are a Great Value if you can get it discounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, I bought it open box but it was like new condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I'm very excited and motivated I can play my favorite games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run well on basically all games, as well as for normal school work/entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition it has a quick start up and is lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NathanP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever laptop I have ever seen on the most reputable shopping app bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was great and very knowledgeable. Definitely will be coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect gaming laptop for my 14 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable choice for laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for a great price! Can't go wrong with this gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and overall purchase. Bby made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! Such an improvement over my previous laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. Rubs well. I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. Great for gaming and great for school work and streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for running the games that I play. Very fast and smooth, no complaints here.

    I would recommend this to a friend