Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 714 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the ROG Zephyrus G16's performance and graphics capabilities as exceptional, frequently praising its powerful processing and stunning visuals. The build quality also receives positive feedback, with many appreciating its premium feel. However, some users express concerns about the battery life, noting it could be improved, and others mention issues with heat and fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 714 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great laptop for gaming and work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent laptop this far. I've used it for work and gaming. I've been able to run the latest games like starfield and baldrs gate 3 on ultra settings. Looks really sleek and is great to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly an amazing piece of hardware. It runs everything smoothly. My only gripe would be the battery life but other than that, this things a beast!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Excelent PC

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, good quality of materials, nice performance, nice screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop runs great and runs majority of things really well. Only thing is it tends to run hot

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good Sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are good for the price. Although Intel uses a higher TDP the battery life is great for gaming. The fans are a little loud but thats a good thing, feel the heat coming out of this thing and the intakes next to the keyboard make it feel like a cool breeze over your hands on a ong play session. Display is bright and vibrant. Keyboard makes a nice clicky, clicky noise like a mechinical one. The rgb isn't too over the top and is very easily customized within the included aoftware

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Average gaming laptop if you get a good price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games pretty well, speakers are not great. The biggest drawback for this is that the fans are very loud when gaming and the area around the keyboard gets quite hot to the touch. I got this on sale as an open box for 850$ and it feels like a good value at that price. I would have been disappointed if I payed more.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Marceline L,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the fan issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305052393-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/faq/1015064/ Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Overall really solid laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has performed really well for me. Overall I had one minor hiccup on the first model where there was a problem with the graphics. It kept flashing and I tried pretty much everything and luckily I was still able to return it and got the same model again and ever since that I’ve had this model and it’s been working perfectly fine. I would say it’s a very good laptop for the price that I paid. The only thing that I wish would be different is that it would be a higher quality display like 1440P and it would have 240 Hz refresh rate, but that’s just me being picky.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: fast speed laptop. Display gets fairly bright. Battery life is great if you optimize your laptop (aka clean wipe + ghelper instead of armory crate. Advance optimus is nice too. I am getting about 8 to 9 hours if my discharge rate is around 7-9W. Speakers are actually really impressive for a laptop. 2 NVME slots and one ram upgradable slot. Cons: laptop scratches easily. Only FHD+ not QHD which is an unusual omission since the G14 has QHD. DDR4 memory instead of DDR5 but it probably makes no differencce.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Asus zephyrus g15 2023

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Great performance in such thin device. Undoubtedly best choice in this price category.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice Notebook for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this notebook to replace my older asus that could not longer handle Photshop and Lightroom. It has made a big differenct in downloading my photos from the sd card. The notebook handles the most recent Photoshop and Lightroom releases. I am getting used to using a USB C to USB hub with a separate usb to c card reader. I am happy with this purchase and can recommend for someone who just uses this to process photos, use the internet, and for just every day tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great performance for the price you pay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with great performance ,had it open-box, the only problem that i when i bought it it was supposed to be in excellent condition but after i took it found out it was labeled good condition instead of execllent and they weren't able to return back the price difference so i returned it ,but the performance was great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Rog zephyrus

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs most games well, 60+fps. Never had any issues besides trying to run vr. Struggles with VR

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ram

    Rated 4 out of 5 stars

    Great gaming computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Does come with upgradable ram so it was a great buy. Good Graphics! I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, run pretty fast and awesome look! beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    G16 zephrys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing runs like a champ. Even Escape from Tarkov. 5 star everything except battery doesnt last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, runs all of my games. The fan is a little noisy but bearable.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great for productivity and gaming, excellent value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 16" gaming laptop, this machine feels incredibly portable. It's not just the nice weight and size, the solid build quality and soft edges make it feel great picking it up and moving it around. And feels good in the lap--and cool (not while gaming of course!). This machine is excellent for productivity. Great screen. Fantastic keyboard for typing. The touchpad works flawlessly, and it has a great 'click' to the button. For gaming, it's great too, of course. I would definitely upgrade to 32 GB RAM. It runs surprisingly well with 16, but that's just silly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable, quick, and quiet when it needs to be

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback I can find is the battery life, considering it should be plugged in for any extensive tasks not really a dealbreaker. Works fine on battery for normal non gaming tasks, just cannot run the gpu and cpu on full throttle and expect it to last for multiple hours. Otherwise the cooling is great, fan noise is dependent on your task and everything functions exceptionally. Thanks asus for the much needed upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect gaming and work package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zephyrus G16 Laptop is an absolute powerhouse that has exceeded my gaming and productivity expectations. Equipped with Intel's 13th Gen Core i7 processor and a whopping 16GB of memory, it effortlessly handles even the most demanding tasks with blazing speed. Whether you're gaming, streaming, or tackling resource-intensive projects, this laptop doesn't break a sweat. The star of the show is undoubtedly the NVIDIA GeForce RTX 4060 graphics card. It delivers jaw-dropping visuals and buttery-smooth gameplay on its Full HD display with an impressive 165Hz refresh rate. Gaming on this laptop is an absolute joy, with stunning graphics and zero lag. The 512GB SSD ensures quick boot times and ample storage space for your games and files. It's a dream for multitasking, and I've never experienced any slowdowns or hiccups. Build quality is solid, and the keyboard is comfortable for long gaming sessions or work marathons. The laptop's sleek and modern design is also a plus, making it easy to carry around. In summary, the 165Hz Gaming Laptop is a beast of a machine, offering top-notch performance, fantastic graphics, and ample storage. Whether you're a gamer or a professional in need of a high-performance laptop, this one ticks all the boxes. It's an investment in your computing future that you won't regret.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Still a great laptop but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i recently bought this through open box and don't get me wrong it is a well worth it laptop and i love it for its look, performance and all but the reason why i gave it 3 stars is because there are moments where the system just locks up and other moments where it just gives me a blue screen of death and despite all troubleshooting efforts of making sure everything is up to date, re-installing windows, reinstalling drivers, trying different nvme drives for both the os and storage, and every possible trouble shooting effort i would always either get a system lock up or a blue screen of death. One other thing i would also like to add and i find it quite odd that some keys on the keyboard are simple to press while others feel like i need a brick to press down on the key. I would still recommend the system regardless because despite the hiccups it does perform quite well, but I would still watch it as well as to fully inspect it for any defects.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hugo,

      We sincerely apologize for the blue screen issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the BSOD issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305052393-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042499/ Asus