The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
Rated 5 out of 5 stars
Asus Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really Good laptop. Shipping and delivery was smooth.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS ROG Zephyrus G16 is an incredible gaming laptop that combines top-tier performance with a sleek and portable design. It’s one of the lightest and slimmest in its class and the 16-inch OLED display boasts a 2.5k resolution with a 240 Hz refresh rate. It consistently delivers vibrant colors and smooth visuals which is great for gaming, graphics, photography, and cinematography.
My biggest concern is the Intel Core Ultra 9 processor, which has a bit of a reputation of excessive heating. I mean it’s a desktop class CPU with 16 cores, but I am worried about the poor heat management. ASUS designed a revolutionary heating dissipation system, but I really thing the Intel i9 out-paces it.
Aside from the CPU concerns, this sleek laptop sports a NVIDIA GeForce RTX 5080 Laptop GPU, complemented by 32 GB of RAM and a 2 TB SSD. This bad boy can handle demanding games like Monster Hunter Wilds on ULTRA without any stuttering. Other games like Expedition 33 and Oblivion Remaster are also running flawlessly, which is expected from a “desktop class” laptop.
The battery life is impressive for a gaming laptop, getting about 4.5-5 hours on the highest settings during gaming, but I think the best option is to always be plugged in for long gaming sessions.
Overall, the ASUS ROG Zephyrus G16 offers an excellent blend of performance, portability, and design, making it ideal for gamers and creative users.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop keeps crashing with BSoD or just completely freezes if I run it in any mode except Ultimate Performance mode. Seems like an issue with the Integrated GPU. I have spent the whole week trying everything to fix this issue and have come to the conclusion it is a hardware problem with the Integrated GPU on the Processor.
I would try to exchange the laptop for a different one without issues but the laptop is not even in stock, so I don't have that option. Talked to Best Buy support and the only option is to get a refund, exchange for a different in stock laptop, or wait and hope this laptop is in stock again for an exchange.
I really wanted to like this laptop and I could just run it in Ultimate Performance mode as a work around but I should not have to do that for a laptop this expensive.
We sincerely apologize for the performance issues you're experiencing with the Gaming laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the BSOD and freezing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504020410-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
We sincerely apologize for the difficulties you experienced with your ASUS GU605CW gaming laptop, including the severe overheating, hardware issues, and repeated shutdowns during gameplay. This is not the level of product performance we strive to deliver, and we regret that your experience did not reflect our standards, ultimately leading to the return of your unit for a refund.
Your feedback is very valuable to us, and we will ensure it is shared with our product management and engineering teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504020410-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great gaming laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has been great and has exceeded all expectations. No complaints at all.
We sincerely apologize that the performance of the ASUS GU605CW Gaming Laptop did not meet your expectations and that you experienced lag while attempting to play multiple games. This is not the level of product quality or performance we strive to deliver, and we regret that your experience did not reflect our standards.
To assist in resolving the issue, we recommend following the troubleshooting steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2601026750-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support