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Customer reviews

Rating 4.5 out of 5 stars with 19 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Very high end laptop for a decent price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional laptop for anything you’ll need it for! I’ve done a lot with it in the short time i’ve had it. It also has an extra internal SSD slot for more storage. The AMD Ryzen 9 AI Hx 370 processor is incredibly fast, and the RTX 4060 is great for any modern game. The most impressive part of this laptop for me is the OLED screen. It’s 240 hz, which is very responsive and very vivid. I recommend this, as someone who wouldn’t usually go for a gaming laptop. If you can find a good open box deal on it, I would totally go for it. When you use the internal gpu, you can get around 7-8 hours of battery just watching movies and stuff. However using the 4060 I would only expect to game off the charger for about an hour or two.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I was ready to game in minutes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop immediately paired with my XBOX X controller. I was ready to game in minutes. It also does all the school and work stuff I must do at home. It also looks sharp with a thunderbolt on the top. The screen is OLED and has a bright, stunning display. It also has four speakers that you can crank up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this ASUS laptop for a while now, and it has been a great experience. The performance is fast and smooth, even when I have multiple programs open. The screen quality is clear and bright, which makes a big difference for schoolwork, browsing, and streaming. The keyboard is comfortable to type on, and the laptop stays cool and quiet during use. The battery life also lasts long enough for me to get through most of my day without needing to charge it constantly. Overall, this laptop has been reliable, lightweight, and easy to work with. I’m really happy with this purchase and would definitely recommend it to anyone looking for a solid everyday laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Zephyrus 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience ordering, receiving and setting up my device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's alright but has rough edges.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright but has serious issues with the WiFi and ASUS bloatware. - WiFi stopped working after a Windows update nuked the driver and I had to use another system with a flash drive to restore it. - Display is set to some hyper-saturated preset by default but you can set it to DCI-P3 or sRGB. - Armory Crate sucks, use G-Helper instead. - The SSD it comes with is extremely low quality but I replaced mine with a Hynix P41 I had laying around. - The screen ONLY supports 60Hz or 240Hz and nothing between. This can make it hard to get good frame pacing in games even with G-Sync. After all that it's pretty decent. Good performance and battery life. Keyboard feels really good to type on. Just a lot of rough edges. Probably wouldn't recommend this unless you're fine with tinkering.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Derek,

      Thank you for sharing your feedback on the ROG Zephyrus G16 Laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2409011171-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best Laptop on the Market for Programmers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! I had the g14 with older AMD chipset and the battery life was terrible. The new Chipset has insane battery life for a gaming laptop. I mainly use it for writing code and looking at stock market charts, writing algorithms. The AI is really good and pretty much writes the code for me. The screen and refresh rates makes scrolling code and articles look really smooth. It's so thin but because it's a little bigger chasis than others with the same specs, you'll notice not much heat compared to the others.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Moderate Talking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I love this type of design, light weight, clean lid with string of light. However, one bad thing for this computer, for every Asus Zephyrus g16 series in 2024, is that the ram is soldered on the board which you can't replace or upgrade your ram. Asus forces you to pay $200 more to upgrade your ram from 16g to 32g. I am not "rich" enough to do that. AMD Ryzen AI 9 HX 370 is new product this year so I can understand why it can have a higher price than other computer. Its performance is ok or high comparing to most of the cpus today, but it is the cpu sell with the top price. Price is always the biggest factor for people to consider. This laptop has unique design other laptops don't have. So in my opinion, it is a good computer to buy but not worth to buy now.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LoveElectronics,

      Thank you for sharing your feedback on the ASUS Gaming Notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2409011171-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new laptop. This is the best laptop I have ever had! #Laptop #Tech #Electronics #BestBuy #Gadget

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, for games is awesome and for this pc help me a lot for the work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great overall laptop for design and 3d modelling and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatnlaptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc and helps with my school work would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is my laptop!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! The product has improved my quality of life so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gameschoolie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest computer for school work and game time online!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium feel and good bang for buck. Screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Troubling Wifi Issues, returning tomorrow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I'm returning this tomorrow. I really wanted to like this computer. The hardware, specs, and weight were all spot on. Unfortunately, the wifi connection keeps failing. Everytime the laptop goes to sleep mode, it's unable to find any networks. I have to reboot it everytime for it to connect properly. I have checked all settings and drivers and was told to disable power saving on the wifi card but nothing solved the issue. I think the cheap Mediatek wifi card is the culprit and was told to replace it. I'm not going to open an brand new 2k laptop just to solve something that is supposed to be a basic functionality.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JPPhotography,

      We sincerely apologize for the wireless connectivity issue you've faced with the Gaming Notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      Having returned the notebook, we hope that you were able to obtain a functional replacement.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2409002277-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing project - It is very quick in response and can handle games very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Zephyrus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, amazing specs for the price you pay. I cannot have gotten a better product for the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product really liked it. It works exactly as mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Best Buy Please do Something

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the other reviews on these new laptops are bogus and don’t even make sense, you should only let verified purchases make reviews. I have a G14 Oled and its excellent, the ram is just fine, its the best gaming laptop I’ve ever owned, I can play cyberpunk with ray tracing on and get 60-90 fps in 2K. I have a hard time believing the G16 is much different. Absolutely thrilled with my G14, its so light and sleek and runs games like a champ. The screen is very bright and gorgeous. No issues.

    I would recommend this to a friend
  • Customer reviews from https://www.asus.com

    User rating, 3.4 out of 5 stars with 5 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
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