Customer Ratings & Reviews
- Model:
- GA605WV-G16.R94060
- SKU:
- 6583375
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Ram Is not upgradeable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ram is not upgradeable, this is a 16" laptop with a new 2024 ryzen AI processor and 2019 amount of ram that you cannot upgrade.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at [email protected] and include the case number "N2409002277-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Price is crazy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanna buy tho but the price is just too high for 16gb ram
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rogue,
Thank you for your comments regarding the ASUS ROG Zephyrus G16 Laptop. We understand that you are dissatisfied with the price of the product, and acknowledge your concern. We are grateful for your feedback and it will be forwarded to our team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2409002277-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
16gb of Ram is unacceptable for this price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.16gb of Ram is completely unacceptable for this price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cjax2,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2409002277-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
