Customer Ratings & Reviews

The laptop is a beast plus it is also super light. But the reasoj i am giving it a two star is becuase this is frickin best buy. DO NOT BUY THIS LAPTOP FROM BEST BUY, go buy it from amazon or the offical asus store. Becuase just by any chance something happens to this laptop after your first 15 days with it, you are screwed. Becuase best buydoesnt cars about their customers

It's cool I like the aluminum chassis the most very good!

Very nice laptop. Light, thin and well designed. Speakers sound amazing, especially for a laptop. Runs the most demanding games beautifully.

Love this computer can’t go wrong and the customer service was great was very happy with my purchase

Beautiful device. Platinum white is a game changer from the usual dark grey look. Performs very well. It gets warm so I recommend a cooling pad.

Waited paitently for months, staring at the website every day hoping it would change from 'Coming Soon' to 'Add to Cart'. So worth the wait, this laptop is amazing.

Excellent for engineering work, i would recommended

Great laptop wish I could get same specs in g14. Does not overheat and uninstall armorcreat and install g helper for better temp adjustments.

Good laptop, battery performance not as same as reviews

It's a very nice product; I'm still getting used to Windows 11 and setting up this new computer. I've always been an Asus and AMD fan.

The ASUS Zephyrus G16 is a tragic masterpiece. With its brilliant display and sleek, thoughtfully designed form factor, it promises an exceptional laptop experience but falls short in a critical way. Despite applying BIOS and driver updates and performing extensive troubleshooting, the brand new laptop continues to shut off unexpectedly when running on battery—even during simple tasks like web browsing. It's deeply disappointing to see so much potential undone by such a significant flaw.

Excellent product so far. After an extensive research I decided to give this laptop a try. I do not regret buying this computer. Gaming on this is spectacular…

I bought open box excellent condition option and its brand new. everything's perfect.

In the World of Windows, if you want a good workhorse laptop, you're usually looking for a gaming laptop. But that often times comes with drawbacks like being a lot bulkier than your "mainstream" laptops, definitely heavier and running hotter and with less battery. But all of those are ultimately sacrifices you make for the better performance. It seems like ASUS really wanted to challenge this status quo and with the G16 they manage to address all of these common issues: the laptop is just over 4 pounds, which for a 16" GAMING laptop is CRAZZZYYY. It's got a strikingly thin yet premium aesthetic with "Slash Lighting" that's reminiscent of a mullet - it allows this laptop to still have a professional presence in the front, but is a subtle party in the back. The battery was the best I've experienced on a gaming laptop while running cooler than the last gaming laptop I owned as well. When you get the laptop to the desktop, the OLED panel is nothing less than stunning. I couldn't wait to log into Netflix and checkout some videos on it and it certainly did not disappoint. I should also mention this has to be (arguably) the best audio I've ever come out of a Windows laptop as well. While we're talking about the screen - two things really bothered me about the last gaming laptop I owned (and yes it was OLED as well); first, the screen always seems pixelated with everyday use. It was very reminiscent of say an inkjet printed page. This ASUS laptop is SHARP. Like text from a laser printer. The second thing was it had an annoying wobble when you typed. Basically the laptop screen became a boggle doll. In my opinion, this is a sign of poor hinge design and I'm happy to report this was not an issue on the G16. Very sturdy. Under the hood, this G16 is a BEAST. The latest MD Ryzen AI 9 HX 370, 32GB Memory, NVIDIA GeForce RTX 4070 and 2TB SSD - seriously what else could you ask for? And the AMD really delivers in some places where my last Intel gaming laptop fell flat like battery life and heat. Browsing the web with the settings optimized for battery (silent mode as they call it), I easily got between 9 and 9/12 hours. When Watching Netflix, with the settings optimized for performance (to get the best possible picture), I was easily able to get almost 7 hours of battery. When the battery IS low, this thing juices back up VERY quickly. Port-wise, it's got 1x 3.5 audio; 1x HDMI 2.1; 2x USB 3.2 Gen 2 Type A; 1x USB 3.2 Gen 2 Type C; 1x Type-C USB 4; 1x Card Reader. I do wish there was more an extra USB-C instead of the dual USB-A's since those are on their way out, but they give you other upgrades that future proof you like WiFi 7. I did get to try some video editing on this and I have to say I was shocked. This G16 bested my desktop with an i9, 32GB RAM and an 8GB dedicated graphics card in regards to performance. What would I change or improve? Outside of switching one of both of those USB-A's for USB-C's, I would also add multi-zone lighting to the keyboard. I guess the single zone keeps with the subtleness of the Slash Lighting though. Under load, the fan can also get a little loud. I'd say it's about on par with my desktop when it's under load as well (for reference this is an all-in-one so it's not as bad as it sounds). TLDR: ASUS has been listening and more importantly they delivered! GAMERS REJOICE! You can have your cake and eat it too and this laptop should be a model for other OEMs to depart from tried and true -- when it comes to the status quo of gaming laptops having to be heavy, chunky, plasticky, hot, machines with awful battery to achieve performance.

I wanted to love the laptop, but it seemed to be a defective model - issues with the vpn, some coil whine, latency/lag from keyboard and trackpad input. I exchanged for the same model (I originally bought it open box), hopefully this one gives better luck.

It’s nice! My son loved it but he’s returning it for a black on instead.

Fast light 240hz i eoule recommend to anybody who wants a mac like Machine built for gaming

Computer runs great, was everything my son needed for his gaming and video editing.

Laptop gets random BSODs but other than that it's great.

This product is supposed to be one of the best laptops you can currently buy but in my experience its a beautifully wrapped glitchy, underperforming, and faulty machine. I bought my Zephyrus G16 AMD 4070 2TB model just back in November 2024 (currently February 2025) and it has not worked to the level of a used $300 laptop since the day i opened it. Being my first experience owning a windows machine i thought, perhaps settings needed to be changed, maybe reinstall Windows 11, check the bios, update drivers, etc. but problems never stopped coming on a daily basis with this machine. After a month of on and off annoying issues like glitchy screen on startup, not being able to close applications, dead pixel looking white lines that will appear on and off on my task bar, networking issues, the list goes on - i knew I should not have to be going through all of this effort just to get the laptop to work properly. I paid $2200 for this laptop and its taken me more time to look into the problems it has on a daily basis than the amount of time Ive actually been able to use it. This includes having to send it back to the manufacturer to “fix” it when it was completely unusable due to a networking issue and by networking issue i mean completely being unable to connect to any internet which was not fixable without anything less than full Windows 11 reboot amongst other measures taken by the manufacturer. This happens after less than two months of owning it! It was gone for 2 weeks, i only owned it for about 7 weeks. How I wasn't just immediately refunded/store credited is beyond me. I’d expect more of both ASUS and Best Buy. Its clear that the longevity of this machine is more than just at risk, its a certainty that it is not what it should be and sure as shoot is not what i paid for. Do yourself a favor and stay away from this product.