Customer Ratings & Reviews
- Model:
- GA605WI-G16.R94070
- SKU:
- 6583376
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the exceptional performance, stunning OLED display, and long battery life of the ROG Zephyrus G16. They appreciate the powerful AMD Ryzen AI 9 HX processor, NVIDIA RTX 4070 graphics, and 32GB of memory, which enable smooth and efficient multitasking and gaming. While some users have concerns about overheating, many find that the cooling system is adequate with proper adjustments.
This summary was generated by AI based on customer reviews.
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer runs great, was everything my son needed for his gaming and video editing.
I would recommend this to a friendGood but seems to be some software issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop gets random BSODs but other than that it's great.
I would recommend this to a friendZephyrus G16 is a beautiful mess
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is supposed to be one of the best laptops you can currently buy but in my experience its a beautifully wrapped glitchy, underperforming, and faulty machine. I bought my Zephyrus G16 AMD 4070 2TB model just back in November 2024 (currently February 2025) and it has not worked to the level of a used $300 laptop since the day i opened it. Being my first experience owning a windows machine i thought, perhaps settings needed to be changed, maybe reinstall Windows 11, check the bios, update drivers, etc. but problems never stopped coming on a daily basis with this machine. After a month of on and off annoying issues like glitchy screen on startup, not being able to close applications, dead pixel looking white lines that will appear on and off on my task bar, networking issues, the list goes on - i knew I should not have to be going through all of this effort just to get the laptop to work properly. I paid $2200 for this laptop and its taken me more time to look into the problems it has on a daily basis than the amount of time Ive actually been able to use it. This includes having to send it back to the manufacturer to “fix” it when it was completely unusable due to a networking issue and by networking issue i mean completely being unable to connect to any internet which was not fixable without anything less than full Windows 11 reboot amongst other measures taken by the manufacturer. This happens after less than two months of owning it! It was gone for 2 weeks, i only owned it for about 7 weeks. How I wasn't just immediately refunded/store credited is beyond me. I’d expect more of both ASUS and Best Buy. Its clear that the longevity of this machine is more than just at risk, its a certainty that it is not what it should be and sure as shoot is not what i paid for. Do yourself a favor and stay away from this product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cmar96,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing multiple issues with this laptop. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, this is a random problem. To resolve these issues, ensure Windows, drivers, BIOS, applications and games are up to date. If this was performed to no avail, please try to do a factory reset, Windows is possibly corrupted. For helpful tips on how to perform a factory reset, please follow the instructions posted at: https://www.asus.com/us/support/faq/1013063/ . After a successful factory reset, install all updates. If problem persists after a factory reset, wee recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Still has hiccups.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but even using the ASUS 100w USB C charger there is a whining that comes from the machine. Plug it into OEM Charger (240W) no whine. I have tried ASUS 100W USB, a NAN 140W IQ Charger, a 240W rated USBC powercable, and still the whine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Micheal C,
It is our regret to hear that there is an unknown noise coming from the laptop while it is charging, and we are sorry for any inconvenience this may have caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408013017-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great all round gaming pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer for gaming. Purchased it for a friend and they were happy with the performance
I would recommend this to a friendBattery life and screen flickering
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed. I love the laptop. It hardly gets hot. It has very good quality. However, its battery is terrible. It consumes between 20% and 25% per hour. With battery optimization, low brightness at 60 HZ. AND ONLY FOR BROWSING AND YOUTUBE VIDEOS. I return this device
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Roger A,
We sincerely apologize for the short battery life issue you've faced with the Gaming Notebook and for the inconvenience caused. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review. Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408013017-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great laptop after researching probably 12 different laptops for school/work
I would recommend this to a friendGreat machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really solid laptop all around with the new hx 370 chip, OLED screen, and speakers.
I would recommend this to a friendIdeal for gamers & game devs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great machine for gaming and game development
I would recommend this to a friend- Cons mentioned:Heat
Overheating, runs too hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop solely to game with friends when away from home, a week or so of using it later and it OVERHEATS like the cooling in the system is non-existent! Not to mention the battery life is awful, I know gaming laptops run hot but the temps (90c+) for the games I'm playing (Roblox, Minecraft, etc) are ridiculous and it isn't even overclocked. I was severely disappointed and I returned the system a day later, I cannot recommend this laptop to anyone, 1 star.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hifumin,
We sincerely apologize for the overheating and battery issues you've faced with the Gaming Notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408020147-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Needs drivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New AMD processor doesnt seems to have the right drivers for the usb 3.2 port to work well with docks. Bought multiple docks just trying to get it to display to my monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nicholas S,
We sincerely apologize for the driver issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To further investigate the driver issue, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408013017-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good to Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it, this laptop was a 10/5 laptop. But, the screen is cracked and now.. my 2k+ is gone, since the 1 year warranty that came with I t is not usable for bestbuy purchased laptop as asus customer support told me. Geeksquad told me it will cost me $80 to uust send it in and get a diagnosis. I wish Bestbuy would look at this review and help me to at least send it in for free diagnosis.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to give him a good gaming laptop for Christmas. It looks amazing and it performs amazing… well, *performed*. After a week of use, there are already freezing and graphics display issues. Multiple BSODs and hours of troubleshooting. Needless to say, although my initial impression was amazement, it’s turned into a frustrating disappointment.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Barnyard,
Thank you for reaching out.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the laptop. To resolve these issues, check if Windows, drivers, BIOS and applications are updated. Updates for this laptop are available at: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g16-2024-ga605/helpdesk_download/ . While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance, Screen qualityCons mentioned:Heat
TKOs everywhere ASUS knocking it out again
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is as beautiful looking as one could call a laptop, the color is slick and the LED's that change on the top lid when on are pretty cool as are the presets for the leds on the keyboard are good too. After initial setup of windows. The unit seems to boot up in about 7 seconds. For fun I restored/reinstalled Windows to see how long it would take from start to finish of reconditioning and took me about 35 minutes to completely wipe out with the 'restore/reinstall windows'. So essentially it is a pretty speedy little laptop. The unit is pretty quiet, I don't hear any loud whines or noises coming from the fans/gpu etc, however when the temps are high and the fans kick up to max speeds, you will hear the air flow and fans, there is just no way around that; but for the most part the unit is exceptionally quiet even during a gaming session... The unit itself has a 16" OLED monitor, and has the smaller TKL (tenkeyless) type keyboard, it boasts a pretty powerful 4070 gpu as well as a much newer AMD HX cpu, so it definitely has the power to run some top end games! pros: gpu:Nvidia GeForce RTX 4070 cpu:AMD Ryzen AI 9 HX 370 ram:LPDDR5X 32GB hard drive space type: 2 TB screen: beautiful 16" OLED screen with a 240Hz refresh cons:personal gripes lacks a network port; (which could be solved by adding a docking station with one in it utilizing usb-c) I played an older game of the sims 4 for about 2 1/2 hours; at which time my legs were literally burning from the bottom of this thing being so hot. I tried to turn down the performance under the power settings and choose much lower settings in both power and gpu through the amd tool... hoping to compensate the heat for performance, but even with these settings changed, and the fact that the bottom of the laptop is literally a giant vent nothing seemed to make it any cooler. *I also put the laptop on a stand and prompt at an angle to try and dissipate the heat better. But honestly I really could never get it to a point to where I could foreseeably put this on my lap again, it just runs super hot; but in the same sentence to come to the units defense, it is a gaming laptop, utilizing the newest cpu and gpu, you would expect it to run a little warmer than not. Also, I should point out from the hardware monitor software I installed, while monitoring; the heat never went over the rated thresholds of the hardware. It is unfortunate that the units case gets hot, but it's good to know the unit can keep the gpu/cpu to the levels needed internally. So, if you are comfortable having this on a stand/desk/table etc and not your lap I would highly recommend using it that way... Outside of it being a warmer machine than most, for me there really is nothing to complain about with this laptop. It's sleek, super fast and can play anything you throw at it easily and the OLED screen is just absolutely gorgeous. I would definitely recommend this ASUS to anyone I know looking for a gaming laptop.
I would recommend this to a friend Great Until it Breaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an open box one one with a hardware defect and had to return it since best buy could swap it out for another unit. Now the sale price for the holidays is over, and I can't afford to buy this model now. Do yourself a favor and check your event logs if you buy this unit. If you see anything about a "WHEA" error or PCIE buss issues, you're done. Overall a disappointing experience, especially after my g14 2022 died 3 months out of warranty.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JimmyB,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused regarding the issue with the open box laptop from your seller. The "WHEA" error or PCIE buss issues can either be a software or hardware related. To resolve a software issue, check if Windows, the chipset driver and BIOS are up to date. Updates for this laptop are available for download at: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g16-2024-ga605/helpdesk_download/ . If you are experiencing an overheating issue, ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature and will cause the error message. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Speaker Crackling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this laptop, and the performance is great, but the left speaker is crackling...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ElGamerMan,
Thank you for sharing your feedback on the laptop, and we apologize for the speaker issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the speaker issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting the place of purchase for an exchange or return if you're still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408013017-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1015070/
Super Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my previous MSI purchase this laptop lags, processes slow, and flickers a lot. Super disappointed!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maria D,
We sincerely apologize for the slow performance you're experiencing with the ASUS ROG Zephyrus G16 Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014168-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Terrible Connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 7 keeps freezing, connectivity drops, RAM usage in idle is 10GB, and streaming video freezes. I called Asus multiple times to fix the problem, but the care agents did not know anything.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe N,
We regret to learn about the wireless connectivity issue you're facing with the laptop, and we apologize for the difficulties you have encountered with our support team. What you've experienced was not intentional or representative of our brand.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number "N2408020147-0005" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues - https://www.asus.com/support/faq/1015073/
- Pros mentioned:Battery life, Portability, Screen quality
Great Gaming Laptop!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG Zephyrus G16 is an exceptional 16" OLED gaming laptop, striking a balance between power, portability, and stunning visuals. The 240Hz OLED display is a standout feature, offering vibrant colors, deep blacks, and smooth, tear-free gameplay. This high refresh rate, combined with a 0.2ms response time, makes it perfect for competitive gaming. Under the hood, the Zephyrus G16 packs a punch with its Intel Core i9 processor and NVIDIA RTX 3080 graphics card. This powerful combination ensures excellent performance in both gaming and demanding creative tasks. The laptop also features 32GB of RAM and a 1TB SSD, providing ample memory and storage for multitasking and large game libraries. The build quality is top-notch, with a sleek, sturdy design that exudes a premium feel. The keyboard is comfortable for long gaming sessions, and the customizable RGB lighting adds a personal touch. The cooling system is effective, keeping temperatures in check even during intense gaming. Battery life is respectable for a gaming laptop, lasting around 6-8 hours with moderate use. However, the included charger quickly replenishes the battery when needed. Connectivity options are plentiful, with multiple USB ports, HDMI, and a headphone jack. In summary, the ASUS ROG Zephyrus G16 excels in delivering high performance, stunning visuals, and robust build quality, making it a top choice for gamers and content creators alike.
I would recommend this to a friend That bug is disgusting.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a terrible bug where the screen stays black and doesn't respond to anything, even though it's on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mizer,
We sincerely apologize for the black screen issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408020147-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/