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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 767 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great laptop but gets ridiculously hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Gorgeous screen, decent performance, super solid build, surprisingly good speakers Cons: It gets so hot that you can't put it on your lap

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Jack of Traits

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is basically built like a Mac, all aluminum thin, sleek, modern but runs Windows of course and can game! These new i9 Ultra's are finally a step in the right direction they can actually last close to 9hrs on light online use, but can crank out power for heavy productivity and gaming. This laptop is a Jack of all traits but master at none there are laptops that are slimmer, lighter, & more efficient as well as laptops that are more powerful but none that strike the balance that this one does. The cherry on top is the beautiful OLED display no game or movie has looked better than on this butter smooth, ripping fast, gorgeous 2560x1600 .03ms 240HZ display. This laptop is a great everyday laptop and easy to travel with it thin and light design also applies to it included 200w power supply.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing. for a first time gaming pc, it’s amazing. i love it. it works so good. the graphics look great. the sound quality is amazing. i love my laptop. the only thing is you have to have it plugged in but that is typical for gaming laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, wild how light it is and how great the screen looks for its slim size, runs incredibly fast and smooth

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Overheating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is really nice, it feels like something expensive but performance wise is a total disappointment. There is a serious overheating issue, to the point that the OLED display starts developing white spots where the heat exhaust is located, and overall the laptop gets really hot doing nothing, 75 on idle is crazy high, will go to 95-100 while under stress. The RAM usage is another bad thing about this laptop, using 7-8 Gb of memory just by running windows, I've tried both W10 and W11 and I got the same RAM usage. The Asus driver is the equivalent of Frankenstein for softwares, glitches, the UI is just terrible and nonresponsive. Another drawback is the lack of an internet port and on top of that they throw in the sh#ttiest Wi-Fi card possible so even if you have all the power to run games in optimal conditions you will still be fck by the internet connectivity. If you don't care about the OLED (which is very nice) I would advise to get something else as there are better options in this price range if you are willing to give up on the display.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Fast, lightweight, and great overall (battery runs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Zephyrus G14 for a bit now, and I’m really happy with it. The performance is amazing — everything feels smooth, whether I’m gaming, coding, or just doing everyday stuff. It’s also super lightweight, which makes it easy to carry around, and the build quality feels premium. The only thing I noticed is that the battery drains pretty fast, especially when I’m doing anything heavy. It’s not a dealbreaker, but definitely something to keep in mind. Other than that, the screen looks great, the keyboard feels nice, and the laptop stays fast even when the fans kick in. Overall, it’s a solid laptop and I’m really glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 3 out of 5 stars

    Amazingly fast but high heating issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Amazing performance. Smooth gameplay. Light weight. Easy to carry. Good display. Cons: Heating issues within 30 - 45 mins of gameplay of Counter Strike GO 2.0 Armory crate uses a lot of memory and slows the stuff.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kunal K,

      Thank you for sharing your feedback on the ROG Zephyrus Gaming Laptop, we're sorry to hear that it's overheating when gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    So powerful. Such a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. I got it for $1400 (with tax $1500) and it’s the biggest steal ever. Even if you can’t get that price, this laptop is so powerful, and just awesome. The battery doesn’t last longer than 3 hours but that’s to be expected with such a powerful laptop. The screen quality is out of this world. I’ve never seen a screen so high quality and you will notice it if you buy this thing. Seriously it’s a beast and you’ll probably never have to upgrade for multiple years so it’s a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Labtop , everyone install Ghelper !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a pc builder , gamer since nes days . I have a 4090 desktop but need a portable labtop for travel , or even if i want to be with my family in the living room . I will not go into specs as specs are listed , this is an amazing labtop once you fine tune it as performnace profiles dont align with armory crate and thats wny everyone posting bad reviewes . First install firmware 322 . Its a must to iron out majority of the bugs . Second unistall armory crate and my asus app . Once you do that install G-hleper . It will one free up your system ram as it doesnt use much its a exe file not an app . Once you do that you will be able to truly enjoy this machine . Also make sure you use not a labtop cooler as what most people dont know that this labtop thermal design is that it sucks air through the keyboard and vents out from the back , so you should blow air back to the system . Having said that best thing is do use a stand . Relative cheap invesment i get around 75-79 on the CPU in heavy gaming sessions and about 78-82 on the GPU . Yes this labtop will overheat if not tilted . The 95 watts TGP on this 4070 barely affects it if you setup Ghelper . I get around 6 to 7 hours on video playback , internet browsing etc on silent mode while on optimus . Higly recommend this labtop !!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale. The build quality, screen and performance are fabulous. Fans run a little loud under heavy loud, but with headphones in you don't notice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Notebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great notebook in that sweet spot of some games and daily use. It gets very hot make sure your using it on a table or laptop cooler. The screen is so great, the keyboard is good, better than the HP OMEN counterpart. I was really surprised by the sound system. An all-around good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Overall Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics, and worked great for retail WoW, Fortnite, and some others. After using it for POE 2, it just couldn’t keep up. Had Geek Squad help me optimize it, and still had serious lag and freezes after. RAM is not upgradable like on old versions. You can use this and be very happy with most games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    When you can’t choose. Get the ASUS ROG Zephyrus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first gaming laptop. Comparing to console im very happy I made the change. The customizing for each game is over the top. More than enough storage I have 5 AAA games on the laptop. The interface is easy to use. The big touchpad is more than enough. In turbo mode it isn’t terribly loud. Twice as quiet as I was expecting. I had a console that would wake the wife up when late night gaming. The wife only woke up once cause the screen was to bright. Which is saying something! 4070 graphic card is amazing. The 240hz screen makes gaming super smooth. 16 inch screen still fits in my backpack, but is so immersive when playing Games. 16GB is more than enough for playing games I would recommend this to any one very good bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Poor Quality Control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling is terrible and regularly reaches 85°C on max fan speed just watching videos with turbo mode. Can't run games I've played on laptops with worse specs and freezes frequently. The laptop is too thin and overheats easily with poor thermal paste. The OLED display is good and it has decent battery life.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noah,


      Thank you for reaching out.


      We do understand your disappointment with the quality of this laptop and concern about thermal issues. It is normal that excessive heat is generated while the laptop is under heavy load. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilation is free from obstructions to have an efficient air flow for better heat dissipation. Additionally, ensure Windows, drivers, BIOS and games are up to date to ensure Windows power management is updated and optimized. Also, tweak your peformance mode settings inside the Armoury Crate utility. Furthermore, check in the Task Manager for resource-hungry applications, services or processes that are running in the background and disable them if not being used. Running these applications simultaneously will certainly spike the temperature and will cause an auto-reboot, or an auto restart. The heat or temperature does decrease or normalize once system resource utilization goes down. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    The first real MacBook Pro killer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new G16 is not just a great gaming laptop, it’s a great laptop. I am totally blown away by the redesign. The speakers, keyboard, and trackpad, are finally on par or better (the keyboard at least) than a MacBook Pro. The screen is absolutely incredible. I’ve never gamed on an OLED and I am ruined because I don’t want to game on any other screen anymore. Even though it’s only 16”, I”d rather game on this than any other screen in my house. One great thing about it being so small is it’s able to sustain higher brightness levels in everyday tasks, unlike desktop OLED monitors. Another thing is the text clarity is great and a non-issue at this resolution and size. The only issue I had was the fans were constantly running no matter what I was doing, even in silent mode. Not very audible, but still, I expect a silent laptop if it’s in silent mode…I downloaded the third-party G-Helper program and changed the fan curve to turn on at slightly higher temps and that mostly solved the issue. Still, I think it could use a little tuning from the factory. Maybe the models with the better cooling performs better. Also, the build quality could be slightly more refined. There is no notch to put your finger in to open the laptop like on a MacBook, and the hinge is quite loose in comparison with some audible creaking. Still, these are minor nitpicks but something they could improve. All in all, it’s absolutely incredible. I no longer even want to use a MacBook, not when this has as good or better keyboard/trackpad/speakers/weight and definitely a better screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing for school

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop has been awesome for college, great battery and its thin and light for gaming on the go as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional graphics, speed, and quality. I could not have made a better purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop. runs everything I through at it, this is a must, nice and thin

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Very good machine, just not for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was beautiful. The machine wasn't too heavy. What made me change from a G16 to a G14 ... 1. Standby battery life 2. Heat from the machine during normal/light task 3. Speaker/eletircal noise/pop coming from the unit 4. Unable to use 4TB NVMe In the end, if you get a flawless machine, you will enjoy it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CDubbsW0rld,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Having returned the device for a different model, we hope that you enjoy the replacement and that it functions normally.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2403002105-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best gaming laptop for a Macbook previous owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closest to a "Gaming Macbook Pro." Excellent display, speakers, and build quality. Also, you can game with max settings without any problem

    I would recommend this to a friend