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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 791 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 791 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    good but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs hot! around 80 degress not gaming. but when gaming, it still hovers around 80. can't upgrade memory ram(soldered) only 2 usb-a slots no ethernet port still a good laptop. the sound is good OLED HDR! satisfied with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise, Heat

    Rated 2 out of 5 stars

    Not a gaming laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a gaming laptop this is not it. Just stay away from it. Sure the screen is incredible and the looks are beyond good. But, the performance for gaming in this machine just is not there. From the scorching hot body within minutes of gaming to the low frame rates in not even power hungry games makes this an expensive and loud web browser. Such a bummer. The laptop wanted to levitate with it’s three fans after just a few minutes of playing Balatro. Helldivers II turned it into a hellbomb ready to melt through my desk.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear David W Kelley,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop, surprisingly portable for the size!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it--runs great, surprisingly light, and doesn't get too hot (though I did buy a cooling mat after reading others' reviews that it could run hot). Been playing a wide range of games to test it--played Baldur's Gate 3 on it for about an hour and a half last weekend and didn't have any framerate drops or performance issues. The touchpad is quite sensitive which I don't like, but I also use a mouse most of the time if I can. Definitely think I'll get my money's worth for this one!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, sleek looking gaming laptop. Initially used for a class to write large documents and create power points, it has a beautiful oled screen so i was worried about screen burn in with the stagnant text and graphics for that sort of productivity, but nope, screen showed a little bit but i suppose with newer oleds it leaves after a moment, always bounces back. Now used for gaming on the go, run’s everything easily and without needing to lower graphics. It got fairly hot and i do wish it had better cooling technology but that’s my only complaint. I resolved the issue by buying a cooling pad. I’d probably buy the same laptop again if i went back in time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Poor Quality Control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling is terrible and regularly reaches 85°C on max fan speed just watching videos with turbo mode. Can't run games I've played on laptops with worse specs and freezes frequently. The laptop is too thin and overheats easily with poor thermal paste. The OLED display is good and it has decent battery life.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noah,


      Thank you for reaching out.


      We do understand your disappointment with the quality of this laptop and concern about thermal issues. It is normal that excessive heat is generated while the laptop is under heavy load. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilation is free from obstructions to have an efficient air flow for better heat dissipation. Additionally, ensure Windows, drivers, BIOS and games are up to date to ensure Windows power management is updated and optimized. Also, tweak your peformance mode settings inside the Armoury Crate utility. Furthermore, check in the Task Manager for resource-hungry applications, services or processes that are running in the background and disable them if not being used. Running these applications simultaneously will certainly spike the temperature and will cause an auto-reboot, or an auto restart. The heat or temperature does decrease or normalize once system resource utilization goes down. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Nice display, fiddly setup, runs super hot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, beautiful screen, just runs way too hot for me. Running Core Temp after I started seeing jerkiness in Diablo 4, all cores hitting 95C with throttling; running Civ 6 fans would spin up and down constantly and same heat issues, sitting on a wood table or lap desk. I could have bought a cooling pad but at $1600 I wasn't thrilled with this. Also I wasn't crazy about all the fiddling trying to get gsync and screen settings right with all the automatic switching between onboard and discrete graphics even when plugged in. YMMV but this one wasn't for me however if you don't mind all that and want to get a cooling pad, it does have a great display I just don't know if it is taking full advantage of that GPU.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sirwill,

      Thank you for sharing your feedback on the laptop, and we apologize for the overheating problem you've encountered. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Battery life, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing for school

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop has been awesome for college, great battery and its thin and light for gaming on the go as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best gaming laptop for a Macbook previous owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closest to a "Gaming Macbook Pro." Excellent display, speakers, and build quality. Also, you can game with max settings without any problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good but not excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast but with thinner design I wont expect it keeping cool. G helper is a good tool for any Zephyrus user because AC of Asus gonna heat up your laptop even I dont do anything. The oled screen is beautiful with 240hz display and last longer battery is what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    One of the good ones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, desktop level performance, amazing screen probably the best screen in any laptop but it’s lacking the battery duration to game without being plugged in. Even just browsing the web eats through battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    4.5/5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! The display is great too! Fans get loud while playing. Would be better if RAM is upgradeable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional graphics, speed, and quality. I could not have made a better purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it quite a lot, and it works very smoothly. I love the oled display, it’s a beautiful sight to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop. runs everything I through at it, this is a must, nice and thin

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Light and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is absolutely stunning and the build quality is top-notch. Lucky to get it at a discounted price and makes the overall value even more impressive. .

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Awful gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not call this a gaming laptop but a very good creative productivity laptop. Problem with windows will always be battery life. This PC no matter how much you optomize gets very very hot to the touch gaming. Its a beautiful machine though. Returned for a strix

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JAMES,

      Thank you for sharing your experience with the ASUS GU605MI Gaming Laptop. We’re sorry to hear that the device did not meet your expectations for gaming performance and that heat and battery life were concerns during use. We understand that you have returned the unit and appreciate your honest feedback which will be passed to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2403002105-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!! I love it , best performance and good battery life

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Computer but not Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device for users who want a portable device with some power. However it requires some tinkering in order for it to be worth while. I would recommend users of this device to get Quick CPU and adjust the Frequency scaling and Turbo boost amounts when in DC mode. I found that the computer stuttered when doing basic task. Put those numbers 20% and 60% respectively, made the microstutters go away. Also, I can't say it's an amazing computer because of ASUS's decision to make the RAM soldered on which means there is no upgrade path from 16 gigs. While I don't think that I would need 32 gigs while working on this device since I have a desktop for heavy duty work, not being able to upgrade this computer in the future is disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best laptop to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs amazing, super fast and great for any type of work you wanna do, whether that be gaming or data analysis, or research, or really anything you throw at it this will take it like a champ!! It does not overheat ever! Other than the razorblade 16, which overheats like crazy and can never run up to its full potential, this right here is the laptop for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, lightweight, and great overall (battery runs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Zephyrus G14 for a bit now, and I’m really happy with it. The performance is amazing — everything feels smooth, whether I’m gaming, coding, or just doing everyday stuff. It’s also super lightweight, which makes it easy to carry around, and the build quality feels premium. The only thing I noticed is that the battery drains pretty fast, especially when I’m doing anything heavy. It’s not a dealbreaker, but definitely something to keep in mind. Other than that, the screen looks great, the keyboard feels nice, and the laptop stays fast even when the fans kick in. Overall, it’s a solid laptop and I’m really glad I bought it.

    I would recommend this to a friend