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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 791 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 791 reviews
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I actually had an issue with it, so 3 stars from me. The laptop is good in most ways; the look, the screen, basically all the hardware looks good. But mine had a serious fan issue. It was screaming (high-frequency noise) after 15 days of use. I had to return it. So, if you consider yourself lucky, it is highly recommended.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Yeting,
      We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0040" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: [Windows 11/10] Troubleshooting - Overheating and Fan issues  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Excellent laptop for CAD!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase of the Asus ROG G16. Bought thenopen box excellent condition and it was brandnew. Its super fast, light, and the graphics are excellent! I wasnt sure which laptop to get for CAD but a rep showed me this one and highly recommended the specs! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost the ultimate gaming laptop would be perfect if able to add more memory

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is amazing and battery life is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for gamers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Best Buy stores in bay area (El Camino Real). I was looking for a windows laptop that is high performance. they suggested ASUS - ROG Zephyrus G16 16" which is working amazingly well. I don't need a macbook anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so handy, features are excellent for my job too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great laptop for gaming editing anything. I stream pretty much full time and it’s works beautifully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid laptop but with a few simple complaints from me. I received an open box package by choice but so far I’m already scheduling a repair on the hdmi port. The performance is pretty great but I do feel like I’m doing something wrong because I feel like it should be better still. For instance, my performance is surprisingly stuttery in Fortnite… a game that should at this point be optimized to work on many devices. (Keep in mind I am using the built in turbo power plan in hopes of having the best performance). I am currently having a problem with the hdmi port causing flickering on my display but the warranty should take care of that. This is not deal breaking as it is still a very solid laptop in factors such as build quality and such and I’m confident my problems have a resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the 2k oled screw and its fast and can handle any task I need it too.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed no issues with any game runs hotter tn i would like cooling pad time

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Amazing first gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming pc/laptop and it is worth every penny. Graphics are amazing, frame rate is awesome, and super fast. Only downside is it heats up pretty quick but that seems normal for gaming laptops.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Small and mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor while having tons of power and a great OLED screen. Just gets warm after prolonged use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    great for gaming, ok for video editing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best laptop screens for gaming and handles them pretty well. Used mostly for video editing and handled intensive presets like Dehancer but it did take awhile to render but for basic editing projects with simple cuts, it will work well but I decided to just get the m3 max.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thin and Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Macbook replacement if looking for a super strong replacemnt! Though different modes help with battery too!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't as long as described and gets a little hot but other than that good product

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Ram eater

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful computer! Only issue I have with it is that’s the 16gb they gave with this computer for the price you pay isn’t worth it. Also the computer eats ram horribly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for Arquitecta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Excellent for an arquitect. I would only change de battery lasting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love this one is my second one!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! Highly recommend this laptop! Super slick!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Ram

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product overall. Only down side is that Ram can’t be upgraded so you are stuck with 16Gb.

    I would recommend this to a friend