Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I've made for myself runs very smoothly and runs games that would normally be very hard to run
I would recommend this to a friend - Cons mentioned:Heat
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great laptop for its price. Can be used in public without giving away the gamer look. The downside is the battery and it getting hot at times. Overall, recommended.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carissa,
Thank you for sharing your feedback on the ASUS ROG Zephyrus G16 Gaming Laptop, and we apologize for the battery life and overheating issues you're experiencing.
To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
This is a title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love. This laptop is super amazing and fancy
I would recommend this to a friendGreat for work and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the G16 it’s lowkey looks professional for work and can handle most games perfect work/play computer
I would recommend this to a friend- Pros mentioned:Battery life
best performance/portability/power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you get this item by less tan 1600, you will do all good, is very pretty nice laptop. batery life without playing 5 hs prox
I would recommend this to a friend Great laptop but heats up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to use for finishing up his Master’s and for his new job. He loves the computer but it seems to heat up so he bought cooling a fan that the laptop sits on to keep it cool. So far he likes all of the functionality of the laptop and looks forward to having it for a long time to come.
I would recommend this to a friend- Cons mentioned:Ram
Not bad, but has its flaws
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a powerhouse I would check elsewhere. The biggest flaw with this laptop is the 16gb of soldered ram. There was also issues with the trackpad that required multiple exchanges until the right one was found. All in all this ended up getting returned. I solid probably wait for the newer g16 that’s about to release with the new ryzen processor.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403002105-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A great overall Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Laptop for the given price. Large display that is great for gaming and super light weight
I would recommend this to a friend- Pros mentioned:Screen qualityCons mentioned:Fan noise, Ram
Pricecsucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High pricec, low RAM, more heat, good screen. No buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AJ12121,
Thank you for sharing your comments regarding the ASUS ROG Zephyrus G16 GU605MI Gaming Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
To troubleshoot the overheating issue you're experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
- Cons mentioned:Heat
Fan recommended if gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. It overheats when gaming. But I bought a fan and it works perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.'Great Laptop for the price. I would def recommend
I would recommend this to a friend - Pros mentioned:Portability
Great Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to travel with for work and it's been great!
I would recommend this to a friend Gaming Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays alot of games smoothly have not had a issue with this product happpy with purchase
I would recommend this to a friend- Cons mentioned:Fan noise
Great gaming laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful laptop. 240hz is as smooth as butter. Fans run loud when gaming.
I would recommend this to a friend Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks the computer has been great as an upgrade from my 2020 model. No complaints and love the new design
I would recommend this to a friend- Pros mentioned:Screen quality
Great for gaming and everything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop with the best screen on the market. Cant go back to normal screens now. OLED ALL THE WAY. Played all AAA games max settings no issues
I would recommend this to a friend - Pros mentioned:Screen quality
Great screen, chassis, and fans
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is a game changer, the oled and HDR is amazing to look at. The chassis is quality and the thermal performance and sound is much better than my old laptop
I would recommend this to a friend nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice laptop for you. 101% recommend
I would recommend this to a friendNo International warranty and runs too hot.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop doesn’t come with an international warranty, and there’s no option to purchase one. What a bummer! It isn’t mentioned anywhere on the Best Buy site, but according to the Asus website, it does come with an international warranty. Additionally, while idling, the laptop’s CPU temperatures reach 70°C, and during light gaming, the CPU temperatures climb to 90°C. During mid-heavy gaming (like RDR2 on high graphics settings), it gets extremely hot and stays between 96-97°C(if you put your fingers near macro buttons ur finger tipes feel like they burn), with the CPU usage around 40%. Moreover, videos on YouTube and other streaming platforms have a red/pink color tint.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Abhiramn,
We're sorry to hear that the notebook is overheating and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
ASUS ROG Zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is lightning fast. The keypad is just the right size for my hands. The graphics are stunning especially with high-end photographs. I haven't used it for gaming yet but for everything else it is great.
I would recommend this to a friend