Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- |
- SKU:
- 6570222
Customer reviews
Rating 4.4 out of 5 stars with 771 reviews
(771 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Republic of Gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Blazing fast speed and super graphics! I went into Best Buy and sales associate brought me exactly what i wanted super fast and in stock!
I would recommend this to a friendRated 5 out of 5 stars
Perfectly average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I needed to do it may not be the most powerful, but it’s powerful enough
I would recommend this to a friendRated 5 out of 5 stars
Best buy ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Sons birthday and the customer service i received at the store was completely awesome and the laptop is extremely wonderful, my son is so happy withit and i was happy about the price i paid for it. Highly recommend this laptop and the Best buy on lake mead and Rainbow.
I would recommend this to a friendRated 5 out of 5 stars
I love it so much
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the laptop for my wife for her birthday she loves it
I would recommend this to a friend- Cons mentioned:Heat
Rated 5 out of 5 stars
Great Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Oled display is amazing. Computer can get a bit hot when playing games but that is expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gift for Grandson!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson did the research and picked this Model. Loves it!
I would recommend this to a friend Rated 5 out of 5 stars
Astral type pf customer service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how my item was sealed and kept safed until i arrived
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall great purchase for me who uses it for personal use and games!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Good screen but design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen on this is beautiful. It’s color is pop
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very well made and works great. Powerful
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this item as of yet, as it is for my daughter. I will get an update from her when I take it to her.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute clapper of a gaming laptop runs all games pretty smoothly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo cool………………………………………………………………………………………………..,,,,
I would recommend this to a friend Rated 4 out of 5 stars
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems quick slick so far. Got a deal on it so it was worth it.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Great for a gaming engineer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, OLED is amazing but a little expensive
I would recommend this to a friend - Cons mentioned:Heat, Price
Rated 1 out of 5 stars
Slower and more expensive than other competitors.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely not worth the money. Check actual reviews. It's slower and more expensive than competitors and this thing runs hotter than any Laptop I have ever had . 95 Celsius along the back of the laptop and the keyboard was over 100F. This is garage! I do not recommend this laptop at all. I will be returning it today. If you want OLED, then add an OLED monitor. My msi GL73-9SDK, that I replaced this with booted faster, loaded games faster, ran smooth, played YouTube quicker, and ran cooler.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christopher P,
We sincerely apologize for the slow system and overheating issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404034747-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Rated 4 out of 5 stars
Macbook Gaming PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING SPEAKING, Great Screen, Bought it on sale.
I would recommend this to a friend Rated 5 out of 5 stars
Delivers a consistent gaming experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far. Sometimes the screen freezes while switching between the gpu settings for gaming
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and handling of a new equipment. Personnel were streaminly polite and curteous. PC is what I was looking for and more.
I would recommend this to a friend- Cons mentioned:Ram
Rated 1 out of 5 stars
It’s a nice looking piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable performance. I purchased this laptop with the hopes of it being a great on battery life and raw performance in a slim chassis. Unfortunately despite several attempts to update, factory reset, and power cycle the laptop I had multiple issues with it. When booting the laptop, any apps that opened on startup would cause the laptop to freeze and slow down for several minutes. This issue would also appear randomly after startup regardless of performance profile selection or if the laptop was plugged in. Not that the level of performance would have been acceptable either way. On start up the facial scanner would work only about 70 percent of the time, and when it did there was a significant amount of time it would take to start. The battery life when playing video in a web browser would only be about ~3-4 hours. Also, despite the relatively high price tag on this laptop, it only had 16GBs of soldered memory which can never be upgraded. Hopefully I just had a bad version of an otherwise great laptop, but buyer beware.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thejaybird,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the issues you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
















