Customer Ratings & Reviews

Great great laptop! Performance is comparable to a gaming pc

Love the computer. First one malfunctioned within 15 days got replacement will see how this one holds up.

I would’ve given it a 5 stars if only the screen had matte finish instead of glossy finish. I can see the keyboard reflection on my screen.

It's a very powerful laptop for it's weight.other brands usually have much lower wattage gpus in this weight bracket. The oled display is also stunning!

Great service they showed me the best deal and best attachments for my laptop

Great piece of tech for the price. It has allowed me to have a solid workflow and good price to performance

Pretty much heat come from the top of the keyboard and too much ram being consume by window

This is a laptop that I can highly recommend. Not perfect but close to it. Performance wise, this laptop is fast. Just about everything you do including internet, email, and office products run very fast and smooth. As far as games are concerned, even the ones that need the most performance run buttery smooth and feels like it runs at a high frame rate. I did not actually measure it though, but visually it looks perfect. I can get around 6 hours of battery use doing standard office, email, and internet work. This is a great amount of time. Playing games is far shorter so you will want to have it plugged in. The screen is a beautiful OLED type. While the colors are vibrant and better than an IPS screen, I have seen OLED screens with better color correctness. The Armory Crate software has several settings to prevent the screen from getting burned in. This laptop probably has the best sound of any laptop I have used. The sound is crystal clear with clear highs and mids, and deep bass. How ASUS was able to get such good bass from tiny speakers is a mystery, but they did it. There is a string of lights on the back of the screen which is typical of gaming laptops. This lighting and flickering are particularly strange and just screams gaming laptop when in the coffee shop. I just assume turning it off which luckily you can. The keyboard is one way the laptop strays from perfect. I’m not sure why, but I find it hard to type on and am always making mistakes. It may be because the travel distance of the keys is very short and soft, so I am always pressing keys by accident. That is just a theory. The lighting is bright and really lights up the keys perfectly. The RGB lighting is only one zone. This is not necessarily a bad thing. It is worth pointing out to those who like the per key lighting on some laptops. There are dedicated buttons for volume and opening the Armory Crate app which is convenient and better than using the FN + function keys. The touchpad is very large and smooth to use. That part really shines. Clicking it is not quite sensitive enough so it either requires clicking it hard, or sometimes even using the buttons on the touchpad instead. I wish it was more sensitive clicking on it, so I never have to use the buttons. I am a touchpad kind of person. The connections are standard fare. You get thunderbolt, usb-c, usb 3, HDMI, headphone, and sd card slot. All connections are on the sides, so they are convenient to access and work as expected. The fans are relatively quiet when doing standard work. If you put your ear near it, you can hear it, but it is not at all obnoxious. The problem is that they seem to run all the time no matter what it is or isn’t doing. It doesn’t bother me but might for people who are very sensitive to it. Obviously while gaming they are louder but again not obnoxious and certainly not as loud as other gaming laptops I have used. It comes with a 1TB SSD which is standard for laptops now. I wish it was bigger, but I guess that is an upgrade I will need to make. Also, it doesn’t come with the fastest SSD as stock. RAM is where there is a big problem. It comes with 16GB of very fast memory which again is standard, but because it is soldered on to the motherboard, there is no way to increase it. You will always have 16GB and will never be able to get 32GB. I don’t know if it is because of the speed of the RAM, but this is a huge drawback. I would have been happier if there was 32GB soldered to the motherboard. The laptop is oh so thin and lightweight which is amazing considering the specs. The power brick is also very small and lightweight. Absolutely no problem traveling with this thing. It comes with Armory Crate which is a great software package for checking any status you can imagine and setting anything you can think of. It works great and is organized perfectly. There are just too many status indicators and settings to mention. It has a setting for battery care mode which keeps the battery from charging over 80%. I love this feature. This is a laptop I can recommend without any hesitation. There are a few annoyances that could be improved in a future iteration, and the inability to upgrade the RAM to 32GB is the one major problem I see with it. Overall, I am really enjoying using it.

Excellent Gaming pc with 16inch oled monitor but poor battery

I wanted a laptop with a 4070 and ran across this one. $500 off is well worth not having an AMD processor. The OLED display at 240hz is very nice for gaming and with a 4070 you can really get your moneys worth. Very happy with this purchase!

I wanted a lowkey gaming computer. Something that wouldn't stand out too much. This does the trick! No fancy RGB and a beautiful oled screen.

Works well. The gaming part of it does lag a bit but then again it could be my internet.

Good laptop. Ram usage is around 50% at all times not too fond of that and the battery does not last for as long as I thought. Other than that it’s great.

This is laptop is great. just uninstall amory crate and replace with g-helper to limit cpu wattage and keep temps from hitting 90 degress plus. The OLED screen is beautiful.

Not enough ram, not worth it since you can't upgrade it. Asus's bloatware Armoury Crate is garbage aswell.

Freezes, when not frozen, works great, screen is really nice

Gets way too hot when running games that don't require heavy GPU usage. Regret buying and return policy is too short to even test the computer.

This laptop bluescreens CONSTANTLY, whether I use it for gaming or work. I bought it with the intention of upgrading the RAM but it turns out its sodered on for some reason, unlock its 2023 counterpart, so now I'm stuck with this laptop that can barely run.

Bought it for my son and he loved it, he uses it for school work and plays game Dwight his friends not one complaint from him.

Excellent service in the store Best Buy, union city