Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
You have to see it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing OLED screen. Very fast. The display is the best I've ever sceen. Its great for gaming number 1 but also if you wanna watch a movie there is nothing better!
I would recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely laptop that runs games well if you take into account the 4070 mobiles limited vram of 8gb
I would recommend this to a friendNew laptop for entertainment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my needs. Great graphics. Very fast
I would recommend this to a friendLaptop Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had good customer service experience at the store, they were kind and helpful.
I would recommend this to a friend- Cons mentioned:Heat
Overheating issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats like crazy and had to return, tried every setting over two weeks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User152275,
We sincerely apologize for the overheating issue you've faced with the ASUS ROG Zephyrus G16 Gaming Notebook and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403009977-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great product. Service was awesome and will Purchase more later
I would recommend this to a friendBest Buy dropped the ball...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box computer that was sold to me as being in "Excellent" condition. What came in the mail was a huge disappointment. The manufacturer's box was placed in a shipping box with no packaging, so it was sliding back and forth in the box throughout shipping. Inside of the manufacturer's box, half of the original packaging was missing, allowing the laptop to slam around in the box as well. No one went through any effort to properly protect the laptop for shipment. The laptop came with three dents in the aluminum casing and chipped edges. I realize I wasn't purchasing a brand new laptop, but this was far from "Excellent" condition. I was going to return it and buy it for the sale price, about $400 off, but store associates told me they could not honor the sale price since the sale had passed and no one offered any solutions. I'm sure the laptop is great, but I may recommend buying from somewhere else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eddie,
We regret to learn about the condition in which you've received the device. On behalf of ASUS and the reseller, we would like to apologize for the inconvenience this may have caused you. If you wish to file a formal complaint, we recommend contacting BestBuy customer service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2409007853-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Wonderful Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful as well as amazing display. This is perfect for everyday use and gaming too. I’m
I would recommend this to a friendAsus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the aileenware gaming laptop had to returned it it. I changed it to the asus rog way better gaming laptop i really like it.
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eats up the battery pretty quick but other then that it runs any game flawless
I would recommend this to a friendBang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop very fast! I love the quality and it’s so quiet.
I would recommend this to a friendRecommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for 1599$. The laptop is great and really thin. Recommended if on offer.
I would recommend this to a friendW christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with amazing specs for both gaming and everyday work.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and work! Option to charge on usb-c is very useful. Would recommend
I would recommend this to a friendGood laptop, marred by one baffling design choice.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, but whoever at ASUS it was that decided the empty nvme expansion slot screw needed blue threadlock applied to it should not have a job in tech. I had to use pliars to remove the screw because the metal was never designed to take the force required to break thread glue loose.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alan J,
Thank you for sharing your feedback on the Gaming Notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2403002105-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Cool looking headache with enticing specs, OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before you write off my star rating. Let's talk about star ratings. 1 star is "poor" two is fair, three is average, four is good, and five is excellent. This is poor. You're buying a headache not an asset. A cool looking headache, with enticing features. OLED screen is cool, and Doom runs at 200 fps maxed out and it looks great. Updates and weird restarts. Remarkably hot running, I mean alarmingly hot. Needs to be avoided. Coulda been.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gochichi,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Cons mentioned:Heat
Not the best performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating is an issue - might be better getting previous version
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jbrav,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid laptop with great display and can pretty much run anything
I would recommend this to a friendBuying laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and I was helped the second I entered the store and was in there no longer than 30 minutes
I would recommend this to a friendBEST. LAPTOP. EVER.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best laptop I have ever owned. 100% worth the money. Highly recommend!!!
I would recommend this to a friend