Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
The RAM is uselessly low and it can't be upgraded
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop bluescreens CONSTANTLY, whether I use it for gaming or work. I bought it with the intention of upgrading the RAM but it turns out its sodered on for some reason, unlock its 2023 counterpart, so now I'm stuck with this laptop that can barely run.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sam J,
We sincerely apologize for the issues you're experiencing with the notebook and for the inconvenience this may have caused. To troubleshoot the blue screen error described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
Best laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with laptop performance but only issue I noticed unable to upgrade the RAM capacity
I would recommend this to a friend- Cons mentioned:Heat
Fire place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets way too hot when running games that don't require heavy GPU usage. Regret buying and return policy is too short to even test the computer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Delvin M,
We sincerely apologize for the overheating issue you're experiencing with the laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
- Pros mentioned:Overall performance, Portability, Processor speed
Powerful & Sleek Asus ROG Zephyrus G16
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as the title suggests the new Asus ROG Zephyrus G16 is a powerful & sleek gaming package combined in one. Upon unboxing the Asus ROG Zephyrus G16 you'll notice it's premium aluminum chassis colored in eclipse gray. Fingerprints are left to a minimum of not any at all when touching the surface of the laptop. The laptop lid has a "slash" lighting bar across the lid that is adjustable to display lights with different patterns although not RGB lights it gives it a more professional look that I prefer. The overall form factor is of the ROG Zephyrus G16 is slim with a 0.59" profile and weighs just a hair over 4 lbs. Light & portable for such a beast of a gaming laptop. Now the display is one of the best features I enjoy with this laptop. The Zephyrus G16 sports a 16" OLED display with a resolution of 2560 x 1600 and a refresh rate of 240Hz for buttery smooth video playback. In the graphics department this Zephyrus model comes equipped with a NVIDIA GeForce RTX 4070 to suit all your gaming needs for all the latest titles out right now. The processor is an Intel Core Ultra 9 Series 1. As far as RAM you get 16GB & a 1TB SSD. As far as ports you get an HDMI, 2 x USB-A 3.2, 2 x USB-C 3.2 (one being a thunderbolt 4). The power brick that include is an average size brick and not a behemoth like you'd expect with most gaming laptops, but if I had a complaint and it's not big enough to be a deal breaker is the charging port is a proprietary plug, I'd rather it be USB C, again not major. Gaming wise I have have played several titles including Apex, CoD, Fortnite getting well above 100-120 fps with smooth playback. The display is quite enjoyable even when watching Netflix & other streaming platforms. Speakerwise Asus states the Zephyrus has 6 speakers with Dolby Atmos support, I think they are standard though they are loud and more upfront with their placement. I am mostly using a headset while using this laptop anyways. I was also pleasantly surprised with the fan noise as it wasn't as loud as I expected it to be & that has to do with the ROG intelligent cooling that features liquid metal and tri-fan technology. Overall I recommend the Asus ROG Zephyrus G16 if you're looking for a laptop that can game, has a beautiful display & is a powerhouse for multitasking.
I would recommend this to a friend good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good love it just over heats a lot but that's a gaming laptop
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pedro L,
We appreciate you taking the time to share your feedback about the ASUS ROG Zephyrus G16 Gaming Laptop with us and we apologize for the fact that it overheats when you are gaming.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Great mid-tier gaming laptop/work pc.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it open box. Came in great condition. Kills any game I throw at it. Strongly recommend. It's also very slim and quiet when it needs to be. I use it in school to take notes. Best display I've ever seen.
I would recommend this to a friendGreat store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in the store Best Buy, union city
I would recommend this to a friendPower
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes under heavy load but it's a pretty good laptop
I would recommend this to a friendGood choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable, up to date system. Excellent system for the price. Met all expectations, which were pretty high.
I would recommend this to a friend- Pros mentioned:Screen quality
Thin and a little underpowered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen, performance is still a little bit disappointing for a 4070.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ASUS ROG Zephyrus Gaming Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
HES ON FIREEE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels flimsy but works well. Gets very hot. Almost too hot to touch
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RichardC,
Thank you for sharing your feedback on the laptop, and we apologize for the overheating issue you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Nice laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed and classy look. I was always looking for faming laptop which is not bulky and asus did the job for me
I would recommend this to a friend16gb ram soldered is deal-killer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for the price but the 16gb soldered ram is a deal killer. You simply cannot run anything on 16gb ram in Windows 11. 32gb is minimum.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mitchellvii,
Thank you for sharing your comments regarding the ASUS ROG Zephyrus G16 GU605MI Gaming Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403002105-0041" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Oled gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got me to buy an oled monitor because oled gaming and all that
I would recommend this to a friendMostly satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a solid laptop. The reason it isn't 5 out of 5 is due to its high price and how quickly it dies. Other than that, really great laptop!
I would recommend this to a friendYou have to see it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing OLED screen. Very fast. The display is the best I've ever sceen. Its great for gaming number 1 but also if you wanna watch a movie there is nothing better!
I would recommend this to a friend- Cons mentioned:Heat
Wish I could give 0. Piece of trash DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this 3 weeks ago. Geek squad has been nice but useless to resolve my issue. My keyboard will freeze and I’ll get a usb isn’t recognized error fault and my keyboard won’t work. I travel with this laptop for work so I shut it down when I travel since it’ll heat up if I don’t. Whenever I turn it back on I have to uninstall then re-install the drivers and hope that fixes the issues. Which is a 50/50. I’ll be returning this laptop and getting a Mac. It’s not the most powerful but at least it works unlike this piece of garbage.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gavin,
We sincerely apologize for the keyboard issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404034747-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Wonderful Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful as well as amazing display. This is perfect for everyday use and gaming too. I’m
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, can run any game no problem. The 240hz OLED screen is what sets this laptop apart.
I would recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely laptop that runs games well if you take into account the 4070 mobiles limited vram of 8gb
I would recommend this to a friend