Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, really enjoy the purchase. Will recommend
I would recommend this to a friend- Cons mentioned:Price
Okay computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but expensive. I would say it is worth the cost.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hunter,
We are happy to hear that you are pleased with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403002105-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but cpu thermals are a bit off at times
I would recommend this to a friendDeal of the Day sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually A good deal , I got it for $1493 including taxes
I would recommend this to a friendJean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic service and easy to purchase products..and more rewards
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The g16 is amazing. Just install g-helper and get ready for a great experience.
I would recommend this to a friendnice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for gaming and it is what you need to play games
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good upgrade, love this laptop, good combination between hardware
I would recommend this to a friendAwesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is excellent for day-to-day use, especially for robotics—it's awesome
I would recommend this to a friendAvoid at all COSTS!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst laptop I've probably ever owned in my life. Makes Razer look amazing. From the touchpad continuously not working when I reboot the system. From the POWER issues of the device just completely turning off for no reason, to the device literally wiping itself because of user profile errors. From the momen I got this $1500 device it's been a piece of garbage. Makes me disappointed because every other thing I've bought from Asus has been great. I'll be going back to a Razer stealth blade next time or maybe try MSI.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing issues with this laptop. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. These issues are random and to resolve this, ensure Windows, drivers and BIOS are up to date. If these were performed to no avails, please try to perform a Cloud Recovery and install all updates after a successful recovery. For helpful tips on how to run a Cloud Recovery, visit ASUS Product Support page: https://www.asus.com/support/faq/1048106/ . If problems persist after initiating these steps, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Perfection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop right now. Fast, sexy and sleek. One of the best looking windows laptop I’ve ever seen. Worth it!
I would recommend this to a friend- Cons mentioned:Heat
Major Cooling Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this computer was perfect on paper except the cooling solution. Whne running simple to complex programs the outside of the computer could reach burning/ extremly uncomfortable levels. Returned this computer very quickly. A hot running computer also leads to battery life also being terrible. Everyone buying this computer please find a different option.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stephen K,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404034747-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Choice for a Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop so far, runs far better than my previous and can keep a steady frame-rate even with high graphics.
I would recommend this to a friendJust a dope pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it easy to pack and play awesome graphics!!
I would recommend this to a friendZephyrus G16 rtx 4070
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great all around laptop but performance take a hit compared to other similar spec laptop because of the thinness.
I would recommend this to a friendPowerful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very powerfull laptop, but it has heating issues. For me, it went to 97c
I would recommend this to a friendAmazing Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop. I got it on sale. Will be using this for years to come.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, purchasing service is very smooth and flexible.
I would recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return and get a refund within 30 days almost to the day, not sure what happened one day just didn’t turn on, cant really give a review because i didnt have it long enough to have an opinion
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Red89,
Thank you for sharing your experience with the ASUS GU605MI Gaming Laptop. We’re sorry to hear the device stopped functioning and had to be returned. That’s not the reliability we aim to provide, and we understand the frustration.We’re glad your refund was processed successfully and your feedback will be shared with our product and technical teams to help improve future performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403009977-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
NOT WORTH VALUE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although all theese specs are more than bottom line high tier, the overall build lacks the proper ventilation to allow it to perform to its intended capability. You cannot play even the smallest size game without it getting to 85-90*F. This specific model lacks a “vapor cooling chamber”, that the more expensive models do not, therefore if you think this is a great $ value, you are missing this essential information. After multiple weeks of use, this is the blatant common deciding factor in which this is a return 9/10 times, have tried 2 models same thing, dont buy, save your energy :)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Milly,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/