Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
Poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, fast But another Lenovo with very pour battery life
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RJFISHER,
Thank you for sharing your feedback on the ASUS ROG Zephyrus G16 Gaming Laptop, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
Laptop computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, computer for the Price Faster speed than my prior computer
I would recommend this to a friendNew computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is excellent. The graphics and sound catd are awesome
I would recommend this to a friend- Cons mentioned:Heat
Throttles crazy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermal throttling and lots of stuttering in games. Got a cooling pad but no help
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Niki,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Cons mentioned:Fan noise
Bad personal experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS corrupted after exactly 6 days since I bought it. I know that asus has high reviews but I got a desktop pc a couple years ago and two fans didn’t work and then I got this laptop and the OS corrupted.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MatthewR,
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if the OS was corrupted after 6 days of usage. To resolve this issue, please try to run a Cloud Recovery. For helpful tips on how to perform a Cloud Recovery, please visit our Product Support page at: https://www.asus.com/support/faq/1047855/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Game lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer good quality fast, great resolution
I would recommend this to a friendCollege Bound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved the graphics. Taking with him to college and is ready to go now.
I would recommend this to a friendVery sluggish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this laptop. I might have grabbed a defective one. Just felt really sluggish for a brand-new laptop. Very slow and if you had few apps open it would give me a black screen a crash. So, I took it back and grad something else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David,
We sincerely apologize for the issues you've faced with the laptop and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Although you have returned the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent! Very good, I recommend it
I would recommend this to a friendTERRIBLE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after a couple of months. No abuse, sitting on llano laptop gaming cooler paid over 100$ for. Display stopped working and no way to fix. Bought April 2025, dead Septermber 2025. I usually have gaming laptops flr 4 to 5 years, went through 3 since 2012. This is the absolute worst experience ive had. The keyboard still flashes as if it wants to work. But zero display, useless.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Calvin
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if it will no longer boot up. If the laptop will not boot up or it's just black screen, do the following. Ty to do a power cycle by pressing and holding down the power button to shut it down completely, then power on. If it powers on but stays on black screen after at least 10 minutes, repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update is applied successfully. Additionally, try to disconnect the AC adapter and any external devices, and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery is charged. If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the laptop behaves very good! The only thing is the battery life, but there is no problem if u put the charger insode ur bag , so not a big deal
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Timur A,
Thank you for sharing your experience with the laptop, and we apologize for the battery problem you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
- Cons mentioned:Heat
Dont ever buy it !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop I have ever seen, overheating, computer stopping to work, its brand new i bought it 1 month ago, dont buy it !!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jaloliddin Y,
We sincerely apologize for the issues you're experiencing with the ASUS ROG Zephyrus G16 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To obtain assistance with repairing the laptop or to further investigate the problems described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great. Grandson loves it and will work for office and gaming
I would recommend this to a friendGood computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, reliable, no problems. The display is beautiful and worth it.
I would recommend this to a friendASUS ROG G16 laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and very good bright display. I would recommend it to everyone
I would recommend this to a friendComputer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of memory and I can play games do school work.
I would recommend this to a friendSlim and professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and professional and can also game, great bright screen
I would recommend this to a friendasus review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing computer for the price. awesome graphics card
I would recommend this to a friendAmazing Gaming Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Gaming Laptop!, plays everything max settings easily.
I would recommend this to a friend- Pros mentioned:Overall performance
Terrible warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a month now I have a 1600 dollar paper weight have had too much back and forth from manufacturer trying to get warranty repair will not power on at all only a flash from the leds on back of screen
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dylan G,
We're sorry to hear that the notebook is unable to power on and we apologize for the difficulties you have encountered with our support team. We would like to make your experience with ASUS a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2404034747-0015" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support