Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- SKU:
- 6570222
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
Only 16gb of soldered RAM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the laptop is excellent in almost eveey way, the fact that it comes with 16gb of soldered and non-upgradable RAM in this SKU is a huge red flag.
No, I would not recommend this to a friend - Cons mentioned:Ram
SOLDERED RAM STAY AWAY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really wanted to like it Intel i9 4070 16" OLED BUT 16 gb SOLDERED RAM!!!! stay away everyone! unless you use this to look at movies and photos, 16gb will not take you far. Such a waste of a great combination of components
No, I would not recommend this to a friend - Cons mentioned:Heat
Was good at first until numerous problems occured
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it was good at first with minor drawbacks until a few months later. At first, it was amazing! The fps is great for games, it was clear, fast, and with a large screen. However, a couple keys broke easily, it does horrible with bluetooth connection as it is always freezing up on me now. It runs EXTREMELY HOT and always has. It runs so hot that when I play games, many times it freezes up kicks me out of the game. Its a high rated laptop which is why I bought it since I know very little about computers, however, I wish I didnt wait after the return period because I wouldve rather had a different laptop for the money spent. My mac runs better. Its just not as clear
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle,
We sincerely apologize for the issues you've faced with the Gaming Notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Ram
Incorrect Product Info
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This screen is not listed as top tier resolution (it is listed as Full HD). This is an OLED screen; there basically ISNT a screen with better resolution. 16GB of RAM is not good for future proofing, it needs 32GB or non-soldered
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop with issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently bought this new laptop I love everything about this new laptop, how thin it is, how powerful it is, and the speaker. I I have to major problems with this laptop, I dont know if i just got a defective laptop or what, but random app are just crashing and the ram usage at idle is at 50% doing nothing
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ayato,
Thank you for your feedback.
We do understand your disappointment and the inconvenience if you are experiencing random system crash with the laptop. To resolve this issue, check if Windows, drivers, BIOS, games and applications are up to date. Keeping Windows updated will maintain optimum system stability and performance. Additionally, while accessing online games or web applications, please ensure this laptop has access to an established router and internet service is working properly since this will definitely affect system speed and performance. If these were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Ram
No ram upgade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No ram upgrade unless you know soldering or buy a the 32GB verzion shame as the rog allyx comes with as least 23gb ram
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Harddrivespacemonstor,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Этот ноутбук сможет с легкостью порадовать людей своей производительностью!
I would recommend this to a friend- Cons mentioned:Fan noise
Loud laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find this laptop to be really good but unfortunately the fan noise in unbearable so loud and high pitched
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose S,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the fan issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
ROG ASUS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good gaming computer, kudos to ROG ASUS. 10 out of 10.
I would recommend this to a friendBest laptop of all time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its insane that you can get a OLED 240HZ LAPTOP for only 2k worth so much more ELITE laptop with insane specs for price. 10/10
I would recommend this to a friendWorst Laptop I've ever had to deal with
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After losing my previous laptop to a hardware failure I figured I would spend the extra money and buy a laptop that could run anything I wanted to play, which admittedly aren't too hard to run games, but after constant issues since buying this laptop I would NEVER recommend buying this laptop to anyone. There has been a constant stutter on any game played in addition to constant audio popping in anything you do, occasional blue screens since obtaining the laptop, and nothing I have ever tried doing will fix it. The majority of the time spend with this laptop has been attempting to get it to even work and with you having to install external software to even get it to work correctly at times I just cannot recommend ever spending the amount of money this laptop causes.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Damian K,
We sincerely apologize for the performance issues you're experiencing with the Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
- Cons mentioned:Heat
DO NOT BUYT THIS!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy ROG laptops, I bought this laptop brand new for $2,000 after just 1 year three keys on the keyboard stop responding, Aswell some lights of the aura of the keys stop working completely, nothing been spilled on the computer or got any damage. poor design and cheap. this computer get also super hot if you gaming some keys will get really really hot that you cant even press on them. VERY POOR PERFORMACE AND POORLY MADE. Aswell get ready to pay for best buy total protection plus another 99$ to ship for repair not only you spend $2,000 on crap laptop $200 membership yearly membership plus more fees what a joke.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sivan Hen,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2310021382-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015071/
https://www.asus.com/support/faq/1015064/
Cant recommend if you tap to click
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to love the laptop but just cant. The rattling trackpad drives me insane. When you pay this much money for a laptop you expect excellent build quality. I have 3 different machines all with the same rattling trackpad issue. Not really sure if this is a product defect from manufacturing or just bad quality control. Unfortunately I cant recommend this laptop until this issue is fixed in production. Sounds like some units experience no rattling issues but most do. UNFORTUNATE
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Douglas W,
We sincerely apologize for the touchpad issue you're experiencing with the Gaming notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate this problem or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404034747-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support