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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ROG Zephyrus G16's OLED display, performance, and impressive build quality. Many also praise the laptop's speakers, battery life, and lightweight design, making it portable and convenient. However, some users note that the laptop can get warm during intensive gaming sessions and that the fan noise can be noticeable. The positive feedback on the display, performance, and portability outweighs the concerns about heat and fan noise for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 201 reviews
  • Rated 5 out of 5 stars

    Gu605 stellar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer with sleek and lightweight desigb

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to like, but overheating/performance issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this laptop due to OLED and thin profile. During the two days I had it, I experienced poor, glitchy gaming performance and overheating (even in Armoury Crate's "performance"/balanced mode). Perhaps I had a defective unit?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thomas,

      Thank you for sharing your feedback on the Gaming Notebook, and we apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the overheating and gaming performance issue described, we recommend following the steps in the FAQ below. In the event that the issue persists, we recommend contacting the place of purchase for an exchange or return if you're still within the return window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404008416-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1046445/
      https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Don’t walk run!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, amazing graphics and beautiful screen display!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop overall is great but sometimes i get lagging issue while playing games.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Danish Q,

      Your feedback on the Gaming Laptop is greatly appreciated, and we apologize that the system is lagging while gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404017691-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Pros mentioned:
    Build quality, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Incredible Power in a Slim, Light Profile

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My immediate first impression was how light this laptop was, even before I took it out of the box. My previous gaming laptop was so heavy even with a 15" screen and the power supply was massive. Somehow ASUS has packed a powerful 4090 mobile card and the smallest 240W power supply I've ever seen into this laptop. Speaking of the screen, it's the nicest one in my house. The brilliant color of the OLED brings a new life to any game I play and the ultra-smooth 240hz refresh rate keeps movement crisp and clear. Throw a 2K resolution on top of it and I wish I could output my other devices to this laptop screen! The back lid of the laptop has a fun LED strip that does some cool effects when it is asleep or charging, but unless you game against a wall you won't see it often. I tested Baldur's Gate 3 and Helldivers 2 on this laptop and was pleased with the performance on both, though I do run into a lot of stuttering with Helldivers. I can pull an easy 60fps on Ultra settings with Baldur's Gate (and the rich colors!) and though I spent some time messing with different video setting combinations on Helldivers, I couldn't quite erase it. Could be a driver issue so I'll keep an eye on it. 2TB of storage means I'll never run out of space for games and the Windows 11 OS boots in seconds. The keyboard touchpad is MASSIVE and the keys themselves are quiet and provide great feedback for gaming controls. The fans are really loud, but I use headphones to play so it doesn't take away from my experience. If you intend to use the laptop speakers, you may wish to toggle the fan profile for something quieter. It takes a lot of air to cool the 4090. Ultimately this is a fantastic replacement for my desktop computer when I'm on the go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the computer a couple of days ago but going through the specs it appears the 4090 graphics card has 16gb RAM of ddr6 rather than 32gb of ddr5, which is a step down. Wondering if others are experiencing this issue and how to rectify.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisH,


      Thank you for your feedback.

      We do understand your dissatisfaction with the quality of your recent customer service experience with your seller and the inconvenience this may have caused. This specific laptop model: GU605MY-G16.U94090 comes with an Nvidia RTX4090 GPU with 16GB VRAM, not 32GB. We recommend to contact your seller for a resolution if you received a laptop different from what was advertised from your seller's website. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 2 out of 5 stars

    Great size! Rotten CPU! Rotten Soldered memory!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC would have been a keeper except for two things. 1) I found that the this new Intel processor was often very sluggish! 2) The memory is soldered in and not upgradable!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dongb,

      Thank you for sharing your comments regarding the ASUS ROG Zephyrus G16 Gaming Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404008416-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Mobile Powerhouse brought to you by ASUS

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this laptop as a gaming/office pc for when I'm traveling for work and still want to get some gaming in during my free time. Not only does the ASUS - ROG Zephyrus G16 (2024) meet my needs, but I have to say that it actually exceeded my expectations as a gaming laptop. The build quality is impressive. It arrived all nice and snug in it's box, which was undamaged (big ups to my local postman). Machine has a nice weight to it. Not too heavy but not a feather weight like some of these PCs are now. Feels pretty durable. It has a very simplistic look and feel to it. Not a lot of flash or extra design details. Other than the slash on the lid that can light up (pretty cool feature), the rest is pretty straightforward. The screen quality is amazing. The ASUS - ROG Zephyrus G16 is packing a 16-inch OLED screen with a vivid 2.5K resolution and a 240Hz refresh rate that will make your TV jealous. The colors on this thing are beautiful making every background come to life. My only complaint about the screen is I wish it was bigger! The initial setup was straightforward and pretty typical to other machines I've setup. After all of the Asus stuff completed, I started the painful task of getting Windows Update happy with itself. Just a lot of downloading, installing and restarting. Once that was done, I began loading software. As for an office computer, it's complete overkill: 32GB of RAM, 2TB SSD and the Intel Core Ultra 9 185H perfect for gaming or checking my Outlook calendar. The specs are far better than any PC I use while in the office. Then again, I just use those so I can remote to my servers and really get to work. Loaded it with a few things: MS Office, Adobe Acrobat Pro, iTunes(need my music) and a few other things and it's the best office laptop ever. Now for the gaming, I currently split my PC gaming between a Alienware M17 gaming laptop and my big rig is a HP Omen 880-xxx desktop with all the fixings. Both of which have served me well. This is my second ASUS gaming laptop and I have learned from experience that these pack enough power to keep up with any brand of gaming PC on the market and the ASUS - ROG Zephyrus G16 is no exception, especially while sporting a NVIDIA GeForce RTX 4090. Currently running FFXIV and I have to say, everything looks gorgeous. The game ran smoothly without any stuttering. Load times were lightening fast. Rendering was perfect. It just didn't feel like I was playing on a 16-inch laptop. I was thoroughly impressed with the gameplay. Connected my DS4 controller to give the game that familiar PlayStation feel and it operated beautifully. When I say, "I'd recommend this to a friend" I mean I actually let a friend (more like a brother) play on it for a few days (we both play FFXIV) and now he doesn't want to play on his laptop anymore. He noticed that much of a difference. As far as sound is concerned, nothing spectacular but not a disappointment either. The speakers on this laptop serve their purpose. While gaming and watching videos, primarily on YouTube, I was able to enjoy uninterrupted sound that, as far as my ears are concerned, was what I would expect from laptop speakers. Haven't had the chance to really test the battery life yet. The longest this thing has been unplugged is when it's shut down and not being used. I prefer running off the cord when possible and lately all times have been possible. One of the biggest questions about gaming laptops, the cooling. I can report that this machine does a good job at that. Temps on the CPU and GPU stayed around 80ish and the unit itself never felt like it was getting too warm. I usually use a laptop cooler, force of habit, even when I don't require it. I figure the more air moving around, the better. I will admit, I played the first few days without it and felt that I really didn't need it, so that was nice. Overall, the ASUS - ROG Zephyrus G16 has my stamp of approval. Although the price tag is a bit steep, considering all of the features of this unit, you're getting a beast of a machine that will surely have you covered for years to come, or until that 2025 model hits shelves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Boot Failure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My G16 failed to boot after completing all of the updates. The laptop will turn on and immediately turn, never getting to load the BIOS

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RPN32,

      We are sorry to hear that the notebook is unable to boot after completing all the necessary updates, and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407020984-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/ Asus

  • Pros mentioned:
    Battery life, Oled display

    Rated 4 out of 5 stars

    Great after removing bloatware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you know that the 4090 is power-limited and you set your expectations it’s a great machine. The installed software really bogs the system down. After removing it and using Ghelper, temps dropped and FPS went up, wild how many background tasks it has stock. The display is the best part, and OLED just pops. The processor, GPU, mux switching, and memory all make gaming very good with high settings. Adding another M.2 is a breeze. Battery life in full tilt game mode is abysmal but you have to expect that. When in eco modes and not gaming battery is around 6 hours with tasking, which is plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great gaming laptop,with a killer OLED display.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint gaming laptop, especially compared to my 5 yr old Asus gaming laptop which was much thicker. Battery life is pretty good considering the fact it has a Intel 9 series CPU and 4090 GPU. I love the beautiful colors the oled display has compared to my many other gaming laptops of the past with a led or lcd display. Which e\were always washed out, with terrible black. The oled display on this new Asus gaming laptop has some great colors and inky looking black levels. I love playing fortnite on this PC, it obviously handles it with ease and makes the game look so good and smooth. I need to pickup a new Asus wireless gaming mouse now to pair with this beast of a laptop. The battery life is pretty decent when I disable the lid led strip and dim down the display brightness level. I honestly wish this looked more like gaming laptops or old vs a apple laptop. I plan to add a extra 1 tb m.2 SSD for extra storage down the road. The included 1 tb m.2 will be enough for me for games and storage as well as os updates. I definitely recommend this laptop to anyone looking for a great gaming laptop with a OLED display.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the Gaming Laptop to Get

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own a 14-inch ROG Zephyrus system from 2022 and have been pleased with its reliability. It still seems pretty fast, but prefer to have a 15 or 16-inch laptop for game play. So, naturally I was seeking out this ROG Zephyrus 16-inch laptop. Setup At this point, all setups are easy. About all companies have figured out how to streamline the process of transferring from an old system to the new one. I was surprised by how many updates this laptop required before it was ready to use, but this was not necessarily a bad thing. However, I would plan on it taking some time to get things up and running. Software Most computer companies pre-install bloatware. However, I was incredibility impressed that ASUS chose to focus on the user experience instead. This allowed me to jump right into installing the programs I wanted versus uninstalling things I did not want. Performance I liked how ASUS did not include as much lighting effects and focused on the performance. This system was so fast it easily ran any game/program I wanted without compromise. This laptop can easily compete with many gaming desktops. Display This is one of the best displays I have seen. I am sure it is due to the OLED, but I can’t emphasize how awesome the picture is. Keyboard The keyboard felt great to type on. The typing felt natural and is one of the best keyboards I have used. I would have liked to have a number pad, but that would have limited the size of the speakers. Mousepad The mousepad is spacious and responsive. I normally use a separate mouse, but I was comfortable with using it for just about every task except gaming. Sound The sound is amazing and loud. This is the best sounding laptop I have owned. I have not tried the sound isolating features yet on a zoom-like call, so I cannot give an opinion on it. Battery I have not tested the battery since I normally leave my laptop plugged in. I would highly recommend this laptop. It is perfect for gaming, and can be used for work since it is not over-the-top with lighting and effects. Normally I include pros and cons, but I could not find any cons with this incredible laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Superb Gaming Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Zephyrus G16 (2024) 16" OLED 240Hz Gaming Laptop does what I've always wanted a PC to be able to do. Give me a seamless experience with the games I enjoy playing. I play a bit of first person titles, these games are typically fast paced and require a nice steady framerate/connection. I played with my settings maxed out and came across some issues with choppiness and some lag. The software included with ROG Zephyrus is required reading. Get to know the Asus Control Panel and Armory well. This is where you'll fine tune profiles for each game. Generally you would need to change these settings in game. Asus has included software to create graphical performance profiles based on the game you're playing. This is a great feature I hadn't used before, saves a lot of time and effort when it comes to tweaking your hardware for the best settings for each game. This laptop runs really hot, the fan will make a lot of noise. Overall I've really enjoyed this product and I really look forward to playing some of the upcoming releases this year.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A Beast, in the best way

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Zephyrus is an absolute beast of a laptop. From it having a GeForce RTX 4090 graphics card to the powerful intel core 9 processor. It boasts a beautiful 16 inch oled display and it never ceases to amaze me. Appearance The latest Asus laptop does not disappoint. The look and feel of the laptop are simply amazing, it is sleek and beautiful. The most interesting addition being that of the back light. The laptop also comes equipped with a wide array of features to enhance the overall look. The most interesting thing of the bunch, being the ability to change the lighting color options on the laptop. Gaming My experience with the Asus ROG so far has primarily been with gaming and boy oh boy it doesn’t disappoint. I first started off playing Sons of the Forest and noticed that the laptop performed quite well but wasn’t able to handle the game properly unless it was plugged in. The graphics were simply amazing for such a demanding game, while having it on the highest graphics settings. I didn’t have to lower the graphics at all, and it still ran perfectly fine. Next, I played FF14 and it ran smoothly. FF14 like Sons of the forest is a relatively demanding game that can push one’s hardware to the absolute limits if not properly equipped. The Asus ROG handled the game extremely well and it was an absolute treat to hear the soundtracks through a laptop that has such a high-quality sounds system. Following that, I played some classic GameCube games on the laptop. I started off with Kirby air ride and quickly determined that I could push the graphics to the upper end for the emulator and get a solid performance. It ran fine with no issues whatsoever. Responsiveness A major plus for the Asus laptop is its responsiveness. Through using it, I was able to transition from one game to another or even to YouTube with no time at all. If I were to compare it to anything, it would be with that of the Xbox series X and how you can almost seemingly switch between games with little to know down time. Battery The battery life for the Asus rogue is similar to that of competitors. It’s not horrible, but not phenomenal, which is in line with most gaming laptops. The only time the battery life drains quickly is when playing super demanding games, such as GTA5. On the other hand, I did notice that when playing games such as Star Dew Valley, which is on the lower end, the battery held up a great deal longer. Something I noticed with this laptop is that the fan isn’t as loud as one would expect from a gaming laptop. Audio I would say that the highlight of the Asus laptop to me is 100% the audio quality. The most accurate comparison I can give to it would be the equivalent of sitting in a movie theatre. You can hear the robust audio from all angles to such a degree that it most definitely increases one’s immersion when gaming or even when watching videos from YouTube. The placement of the speakers is also a plus due to them being in noninvasive parts of the laptop. Emersion The way the laptop is set up, enables a great deal of emersion. By that, I’m referring to the display on top of the audio. As I said previously, it feels as if I am in a high-class movie theatre. The Asus laptop draws one in with its emersion, which is highly impressive for a laptop of its size. Cons The absolute only cons I have for this laptop is that it does mark up easily on the outside due to the material. Basically, I find myself having to wipe down my laptop quite often with a cloth in order to get rid of the fingerprint marks. The other con I have is the charging cord. When plugging it in the laptop, I find myself having to try to re-plug it in the “correct way” quite often due to how it is supposed to plug into the laptop. It’s not your standard laptop/desktop cord. A minor problem, but one that could be easily remedied in the end by having small labels that outline which way it should go in. Conclusion The Asus Rog Zephyrus is a staple for gaming laptops. It provides solid gaming performance, a massive array of customizability options, unparalleled sound, and a beautiful display. If I were to compare it to any of the gaming laptops I owned previously, it would be Alienware. I do, however, prefer this one due to the reasons mentioned throughout the review.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The best laptop I have ever used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No use burying the lede on this one...this is absolutely, without a doubt, the best laptop I have ever used. Let's talk performance: In Adobe Audition, I had 24 concurrent audio files open and playing in a multitrack session with not a single hiccup or stutter. Nothing I threw at this device in Premiere slowed it down - multiple files, graphics, and animations, and full speed ahead with everything. In Media Encoder, I was able to render a 3 minute 1080p video in 5 seconds. FIVE SECONDS! A 60 minute video rendered out in 6 and a half minutes. If you're considering this device as a media production laptop, you absolutely will be happy. Now for gaming? I am blown away. I've only had this laptop for a few days, but I have already played Starfield, No Man's Sky, Skyrim: Anniversary Edition, Mass Effect: Legendary Edition, and Mass Effect: Andromeda - all on their highest possible settings without a single stutter. Seeing some of these games at 240Hz for the first time was literally breath-taking. Now for the hardware - starting with that 240Hz screen...it's gorgeous. Being OLED as well, the color contrast is fantastic, the response time is great, the bezels are small, 16" is more than enough to have a great gaming experience without needing to hook up a monitor (which you can easily do, by the way, since this laptop actually has an HDMI port - which are becoming an endangered species). The speakers are also fantastic - upward firing and quite large, they produce a relatively full range of sound. They are laptop speakers though, so you will get a better experience with headphones (but the difference is not as stark as it is on most laptops). The keyboard is great as well; keys are well spaced, the extra four "M" keys above the keyboard are very useful, and each key is subtly cupped, making for a great typing experience. The trackpad is fine, but it actually might be *too* big; it's pretty easy to accidentally rest your palms on the top corners while playing a game - but it performs well, and the extra real estate is great for when you're getting some work done. The build quality is also top-notch - fully metal, no bending or creaking, ample fan ports for keeping things cool, and a neat little quirk with the "slash" lighting on the lid. One other thing about this physical hardware that I am very grateful for is that it looks like a normal laptop. This is actually the first "gaming" laptop I've ever used, mostly because all of the other computers in this category look like they were designed for middle school children with all the flashing lights and gaudy design choices. Whereas with this Zephyrus, you could take this to work or the coffee shop and you would blend right in. One last standout feature to me is the included ASUS Software called "Armoury Crate." It is super intuitive, and allows great control of features like CPU & GPU performance, lighting, fan speed, and other configurations. As someone who is using a "gaming" laptop for the first time, this software is easy to use and understand, and I am grateful. ...Nothing is perfect though, right? There is one downside to this laptop: the fan. It's loud. Very loud. Which isn't a *bad* thing...it's actually a very necessary thing to allow the incredible performance that this laptop can put out...but it is something to be aware of. With this CPU and the RTX 4090 inside, things need to stay cool. I generally have headphones on when I'm working or playing so I don't really notice it, but it is something to be aware of. If you can't tell - I love this laptop. I know the cost is high, but it is absolutely, 100% worth it if you care about top quality performance. You will not be disappointed.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing powerful gaming laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Zephyrus is a fantastic premium laptop that is the closest thing you will get to a MBP with Windows and a powerful Nvidia mobile GPU. The build quality, design, and overall aesthetics make this an absolute head-turner when people see it, especially when you fire up your favorite game and take gaming to the next level. The Intel Core Ultra 9 also provides powerful performance for both multitasking and productivity as well as gaming and the screen is fantastic for media/photo editing, work, gaming and movie/TV/Youtube streaming. The ROG Zephyrus G16 is a fantastic premium laptop that is the closest thing you will get to a MBP with Windows and a powerful Nvidia RTX 4070 mobile GPU. The form factor, build quality, design, and overall aesthetics make this an absolute head-turner when people see it, especially when you fire up your favorite game and take a gaming break. The Intel Core Ultra 9 185H CPU also provides powerful performance for both multi-tasking and productivity as well as gaming and the 240Hz OLED 16" G-Sync screen is fantastic for media/photo editing, work, gaming and movie/TV/Youtube streaming. This laptop is just about perfect combination of portability, power, looks, connectivity and performance. This has an elegant low-profile keycaps that are a joy to work with, ASUS provides a backlit chiclit style keyboard with single-zone LEDs, it is a really smooth journey navigating the keyboard when in a typing rhythm. Experience buttery-smooth gameplay with NVIDIA G-SYNC technology, which synchronizes the display's refresh rate with the GPU's frame rate to eliminate screen tearing and minimize input lag. Enjoy fluid motion and responsive controls, even in fast-paced action scenes, ensuring a competitive edge in gaming and a more immersive viewing experience for multimedia content. Overall, an amazingly built high performance gaming laptop. Love to kept this forever..

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The perfect laptop?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Zephyrus G16 could be the perfect laptop...at least for some people. It is probably the best gaming laptop currently on the market, but should be equally good for CAD, heavy video editing and graphic manipulation. Plus is does every day stuff...very quickly. What makes it so good? Lots. For beginners, it has the fastest laptop processor Intel makes-- the Core Ultra 9. It also has the fastest laptop video adapter made-- the NVIDIA GeForce RTX 4090. And the 16", 2.5K OLED screen is one of the best I've seen on a laptop, with a refresh rate of 240Hz, making motion in games silky smooth. Colors are amazing with incredible blacks and super contrast ratios. With all that power under the hood, how is the battery life? Pretty decent actually. The battery is 90Wh and it is sufficient for a day's usage for creating documents and surfing the web. Playing games will, of course, deplete the battery, mainly because the heavy-hitting RTX 4090 will be called into action, so just go ahead and plug it in. I am also really impressed with the sound. Asus put some work into giving it more bass, and they were successful. The result is a really rich, full sound. Lastly, the ROG Zephyrus G16 is a beautiful laptop. It has to be one of the thinnest gaming laptops out there. If you need a great laptop that can handle anything you throw at it, and you don't mind paying for the power, the G16 could be the perfect laptop.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Top Off The Line Right Here!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this is one of, if not the best computer I have so far! I've been a Mac guy since 2009, and I love those computers, what I feel I found something a little bit better! I couldn't wait to get started using this computer, the first thing I noticed, was the striped diagonal down the front of the computer! When I turned on a computer, that striped lit up, and I thought "wow what a cool feature"! Little stuff like that gets me really excited lol. So as I went through the setup and everything, and was ready to start using the computer, and I paused to look at one of my favorite features that excites me, which is the rainbow colored backlit keyboard. I'm pretty pleased with the colors of the keyboard, I just wish I can adjust how bright I want them to be. I'm also in love with the much larger trackpad that is much larger than my other computers, and oh my God when you see the display on this machine you would definitely be blowed away! I've so far done a few conference calls and media calls on the computer, and everyone I spoke with can easily hear me, and I can easily hear them and they didn't hear all the background noise! I've been doing so much of everything else, and I still haven't had a chance to play games to see how good that is yet. With how this display looks, which is better than every single TV in my house, I can imagine how good the games are gonna look!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is not clear what the verification team wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this laptop. I ordered an open box online with a discount for Black Friday. The next day I had a missed call, and I also received a voice message that there was some problem with the order and verification was needed. I tried to call that number, but I couldn’t get through. I wrote in the online chat on the Best Buy website. I described the situation. They gave me the phone number of the verification team and said that they made a case number where they described everything. Probably on the 10th try I got through to that number. I gave the case number, confirmed my phone number and email address. I could hardly understand the employee on the phone, but I still didn’t understand what the reason for the delay was and what they wanted from me. I went to the nearest Best Buy store, explained the situation. They scanned my order number and said everything was fine, the order was being sent. They said that maybe it was a scam, who knows. Today I received a notification that my order was cancelled. Now the discount on this laptop for Black Friday has miraculously disappeared. I lost a lot of time and was left without a laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Iryna M,

      We're sorry to hear that your order was canceled and we apologize for the inconvenience caused. This is not the kind of experience we want our customers to have with our resellers. To further investigate this issue, we recommended contacting BestBuy customer service at 1-888-237-8289.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2407020984-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Expensive Latop with problems. No online help from

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have gotten a defective device. I installed steam with MH wilds, DRDR, STALKER. All games are constantly stuttering. Took it to best buy and was advised to upgrade graphic drivers, asus app, and all the notification upgrades. Did that and still all of the games continue to stutter. Tried to contact ASUS tech support online but was only redirected to best buy. I have yet to call ASUS by phone but so far i have a feeling i won't be able to resolve this then. For this price i was hoping to get a more attentive response from ASUS.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josu S,

      We regret to learn about the issues you're experiencing with the ASUS ROG Zephyrus G16 Laptop while gaming and we apologize for any inconvenience this may have caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please email us at customerloyalty@asus.com and include the case number "N2407020984-0008" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus