Customer Ratings & Reviews
- Model:
- GU605MY-G16.U94090
- |
- SKU:
- 6570220
Customer reviews
Rating 4.4 out of 5 stars with 207 reviews
(207 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus G16's exceptional performance and impressive build quality, including its gorgeous display. Its portability, extended battery life, and quiet operation are also appreciated. However, some customers have noted that the laptop tends to get hot during use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve ever owned, stays cool on turbo and runs every game maxed out at 1600p, got it on sale for the same price as the 4080
I would recommend this to a friendRated 5 out of 5 stars
Solid laptop - professional looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop - great for blend of professional and gaming.
I would recommend this to a friendRated 4 out of 5 stars
Overall very good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop but cooling and battery performance is worse than I expected. Also it is very hard to set it up working properly in Linux environment.
I would recommend this to a friendRated 5 out of 5 stars
Asus Rog Zephyrus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new ASUS ROG Zephyrus G16 has met my expectations! The people at best buy we great and Marissa gets 10 stars!
I would recommend this to a friendRated 4 out of 5 stars
Needs a touch screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the only problem is that it does bot have a touch screen. It needs this.
I would recommend this to a friend- Pros mentioned:Battery life, Build quality, Performance
Rated 5 out of 5 stars
The perfect laptop?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ROG Zephyrus G16 could be the perfect laptop...at least for some people. It is probably the best gaming laptop currently on the market, but should be equally good for CAD, heavy video editing and graphic manipulation. Plus is does every day stuff...very quickly. What makes it so good? Lots. For beginners, it has the fastest laptop processor Intel makes-- the Core Ultra 9. It also has the fastest laptop video adapter made-- the NVIDIA GeForce RTX 4090. And the 16", 2.5K OLED screen is one of the best I've seen on a laptop, with a refresh rate of 240Hz, making motion in games silky smooth. Colors are amazing with incredible blacks and super contrast ratios. With all that power under the hood, how is the battery life? Pretty decent actually. The battery is 90Wh and it is sufficient for a day's usage for creating documents and surfing the web. Playing games will, of course, deplete the battery, mainly because the heavy-hitting RTX 4090 will be called into action, so just go ahead and plug it in. I am also really impressed with the sound. Asus put some work into giving it more bass, and they were successful. The result is a really rich, full sound. Lastly, the ROG Zephyrus G16 is a beautiful laptop. It has to be one of the thinnest gaming laptops out there. If you need a great laptop that can handle anything you throw at it, and you don't mind paying for the power, the G16 could be the perfect laptop.
Rated 2 out of 5 stars
*Could* be amazing...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this laptop and was excited by the fact that there was a 4090 in such a beautiful chassis. Sadly, no matter the settings, the laptop would consistently drop FPS and stutter even when on maximum performance modes. The 4090 seems to be a bad match for the Intel Core Ultra CPU, a less powerful but more battery efficient processor. A CPU bottleneck could explain the issues I had, as I returned my original unit for another and issues persisted. Benchmarks were great, real world performance wasn't what I'd expect from a $3k computer. Swapping it for the 4080 version, hoping for better results...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AdrianneR,
We do understand your disappointment if you are experiencing drop frame or performance issue with the laptop.
Certainly, this laptop was designed to run high-end games without compromising system stability and performance. In order to resolve the performance issue, please check if WINDOWS, drivers and games are up to date. Keeping the system updated will maintain optimum system stability and performance. Try to tweak the performance mode inside the Armoury Crate application. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Also, while accessing Cloud or online games, please check if the laptop has access to an established router and internet service is working properly and stable since this will definitely affect system speed and performance while gaming. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Oled quality, PortabilityCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Understand what you are buying and you'll love it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus G16 is simply spectacular. I’ve been gaming and creating video content on laptops for years. I’ve gone through high end custom builds and several other top of the line predecessors. The latest and greatest of a generation is always impressive, but this feels like an interesting and unique entry onto the market. This isn’t the machine for someone worried about cost, so I’m not even going to address that aspect. It took me a while to settle on how I felt about this laptop. After much consideration, I think I’ve decided that it is the best all-around laptop I’ve ever used. It’s not the best gaming laptop. It’s not the best creator laptop. But it is the best blend I have ever seen. It’s sleek, thin, and light. Easily portable with plenty of screen real-estate. The power brick is surprisingly small for something with this kind of power. Battery life is pretty good. It has a nice complement of ports. There is no number pad, but that’s not really an issue for my use case. So, let’s talk about performance. When I first started using it, I was mildly disappointed with the frame rates I was getting in game. Don’t get me wrong. This thing is a beast, but I was expecting a little bit more out of the 4090. It’s probably due to throttling the power a bit to make it work in this form factor. Again, it slayed every game I threw at it with plenty of frames, just not quite as ridiculously high as I had anticipated. Then I took a step back and thought through the design of the machine. It’s really meant to be an overall premium experience, not just a street cred frame rate generator to brag about to your nerdy friends. The screen is incredible. The contrast and color accuracy are off the charts. Watching movies, creating content, and gaming are all absolute joys. This screen is miles beyond the quality and capability of my last machine. I just kept watching video and calling my wife and son over to “look at how amazing this screen is”. There are all kinds of setting in the Armoury Crate software that let you control the colors and choose presets for different applications. It even has a preset to reduce eye strain that I use at night when doing simple productivity stuff. Then there is the audio. They are very loud, and rich, with excellent performance across all frequencies. In fact, the first thing I did was play a first-person shooter. I picked up a sniper rifle and scoped in on an enemy player. When I pulled the trigger, I literally jumped! The level and depth of the rifle shot caught me completely off guard. Excellent bass! Audio when watching movies is fantastic. Obviously, external speakers or headsets can outperform these built-ins, but you will not be disappointed with these speakers. The overall performance of the drives and processor is excellent. It’s just plain fast. It renders video incredibly fast. The read and write performance is very good. The Core Ultra is an excellent advancement in CPU technology. The wifi connectivity is stable and fast. I’m finally taking advantage of my symmetrical gig fiber. I really like the keyboard. It has enough travel to help you know you’ve pressed a button without being clunky. The track pad is huge and very smooth. It has 4 customizable hotkeys that I like. I left three of them as they are but configured the 4th to launch my favorite game at the touch of a button. Add in the Armoury Crate software that allows you to tweak a host of settings to your liking and you have the single best multipurpose laptop I’ve ever put my hands on. It’s a truly immersive experience that excels at productivity, media, content creation, and gaming, all in an easily portable package. Amazing. There isn’t a lot to not like about his laptop. If I had to get picky… It sits low to the desk, which makes me wonder about cooling. It does vent out the back, so maybe it’s OK? It does run hot. There is a lot of power there. I suspect you could warp a cheap plastic desk pad, so be careful. It seems to throttle well enough to protect itself from the excessive heat, but you aren’t going to want this thing sitting on your lap without a chiller pad. I don’t love the lighting controls overall. I find the slash lighting on the lid cheesy and annoying, but it’s easily turned off. I wish it didn’t have a proprietary charging port, but it can accept power from a high-power USB-C charger as well. At least the proprietary port can be plugged in either way just like a USB-C. Otherwise. It’s just a fantastic entry onto the high-end laptop market. I love this laptop now that I understand it a little bit better. I expect this to stay relevant for quite some time. If you’ve got the cash, and you aren’t trying to beat your buddy in a frame rate war, you will love this machine.
Rated 5 out of 5 stars
Beast of laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer graphics and better performance than MacBook Pro m3 pro chipset
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, Just in love with my ny computer. So easy to usr, phenomenal.
I would recommend this to a friendRated 5 out of 5 stars
Gu605 stellar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic computer with sleek and lightweight desigb
I would recommend this to a friendRated 1 out of 5 stars
Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the laptop twice due to constant crashes/blue screens on the first one and broken touchpad on the second. Now the third will not launch any programs or games that require the GPU. There seems to be a recognized problem with RTX 40 notebook cards and nvidia optimus and there hasnt been any word on fixes for the past year. This causes the screen to go black until you hard reboot the laptop. Do not buy this until these issues are fixed. Save yourself the time and money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the GPU issue you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407020984-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is laptop overall is great but sometimes i get lagging issue while playing games.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Danish Q,
Your feedback on the Gaming Laptop is greatly appreciated, and we apologize that the system is lagging while gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404017691-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Rated 2 out of 5 stars
Not as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the computer a couple of days ago but going through the specs it appears the 4090 graphics card has 16gb RAM of ddr6 rather than 32gb of ddr5, which is a step down. Wondering if others are experiencing this issue and how to rectify.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ChrisH,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience with your seller and the inconvenience this may have caused. This specific laptop model: GU605MY-G16.U94090 comes with an Nvidia RTX4090 GPU with 16GB VRAM, not 32GB. We recommend to contact your seller for a resolution if you received a laptop different from what was advertised from your seller's website. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Build quality, Oled quality, Performance
Rated 5 out of 5 stars
Amazing powerful gaming laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Zephyrus is a fantastic premium laptop that is the closest thing you will get to a MBP with Windows and a powerful Nvidia mobile GPU. The build quality, design, and overall aesthetics make this an absolute head-turner when people see it, especially when you fire up your favorite game and take gaming to the next level. The Intel Core Ultra 9 also provides powerful performance for both multitasking and productivity as well as gaming and the screen is fantastic for media/photo editing, work, gaming and movie/TV/Youtube streaming. The ROG Zephyrus G16 is a fantastic premium laptop that is the closest thing you will get to a MBP with Windows and a powerful Nvidia RTX 4070 mobile GPU. The form factor, build quality, design, and overall aesthetics make this an absolute head-turner when people see it, especially when you fire up your favorite game and take a gaming break. The Intel Core Ultra 9 185H CPU also provides powerful performance for both multi-tasking and productivity as well as gaming and the 240Hz OLED 16" G-Sync screen is fantastic for media/photo editing, work, gaming and movie/TV/Youtube streaming. This laptop is just about perfect combination of portability, power, looks, connectivity and performance. This has an elegant low-profile keycaps that are a joy to work with, ASUS provides a backlit chiclit style keyboard with single-zone LEDs, it is a really smooth journey navigating the keyboard when in a typing rhythm. Experience buttery-smooth gameplay with NVIDIA G-SYNC technology, which synchronizes the display's refresh rate with the GPU's frame rate to eliminate screen tearing and minimize input lag. Enjoy fluid motion and responsive controls, even in fast-paced action scenes, ensuring a competitive edge in gaming and a more immersive viewing experience for multimedia content. Overall, an amazingly built high performance gaming laptop. Love to kept this forever..
I would recommend this to a friend Rated 2 out of 5 stars
Great size! Rotten CPU! Rotten Soldered memory!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC would have been a keeper except for two things. 1) I found that the this new Intel processor was often very sluggish! 2) The memory is soldered in and not upgradable!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dongb,
Thank you for sharing your comments regarding the ASUS ROG Zephyrus G16 Gaming Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404008416-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Oled quality, Performance
Rated 5 out of 5 stars
Great gaming laptop,with a killer OLED display.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small footprint gaming laptop, especially compared to my 5 yr old Asus gaming laptop which was much thicker. Battery life is pretty good considering the fact it has a Intel 9 series CPU and 4090 GPU. I love the beautiful colors the oled display has compared to my many other gaming laptops of the past with a led or lcd display. Which e\were always washed out, with terrible black. The oled display on this new Asus gaming laptop has some great colors and inky looking black levels. I love playing fortnite on this PC, it obviously handles it with ease and makes the game look so good and smooth. I need to pickup a new Asus wireless gaming mouse now to pair with this beast of a laptop. The battery life is pretty decent when I disable the lid led strip and dim down the display brightness level. I honestly wish this looked more like gaming laptops or old vs a apple laptop. I plan to add a extra 1 tb m.2 SSD for extra storage down the road. The included 1 tb m.2 will be enough for me for games and storage as well as os updates. I definitely recommend this laptop to anyone looking for a great gaming laptop with a OLED display.
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
The Mobile Powerhouse brought to you by ASUS
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently using this laptop as a gaming/office pc for when I'm traveling for work and still want to get some gaming in during my free time. Not only does the ASUS - ROG Zephyrus G16 (2024) meet my needs, but I have to say that it actually exceeded my expectations as a gaming laptop. The build quality is impressive. It arrived all nice and snug in it's box, which was undamaged (big ups to my local postman). Machine has a nice weight to it. Not too heavy but not a feather weight like some of these PCs are now. Feels pretty durable. It has a very simplistic look and feel to it. Not a lot of flash or extra design details. Other than the slash on the lid that can light up (pretty cool feature), the rest is pretty straightforward. The screen quality is amazing. The ASUS - ROG Zephyrus G16 is packing a 16-inch OLED screen with a vivid 2.5K resolution and a 240Hz refresh rate that will make your TV jealous. The colors on this thing are beautiful making every background come to life. My only complaint about the screen is I wish it was bigger! The initial setup was straightforward and pretty typical to other machines I've setup. After all of the Asus stuff completed, I started the painful task of getting Windows Update happy with itself. Just a lot of downloading, installing and restarting. Once that was done, I began loading software. As for an office computer, it's complete overkill: 32GB of RAM, 2TB SSD and the Intel Core Ultra 9 185H perfect for gaming or checking my Outlook calendar. The specs are far better than any PC I use while in the office. Then again, I just use those so I can remote to my servers and really get to work. Loaded it with a few things: MS Office, Adobe Acrobat Pro, iTunes(need my music) and a few other things and it's the best office laptop ever. Now for the gaming, I currently split my PC gaming between a Alienware M17 gaming laptop and my big rig is a HP Omen 880-xxx desktop with all the fixings. Both of which have served me well. This is my second ASUS gaming laptop and I have learned from experience that these pack enough power to keep up with any brand of gaming PC on the market and the ASUS - ROG Zephyrus G16 is no exception, especially while sporting a NVIDIA GeForce RTX 4090. Currently running FFXIV and I have to say, everything looks gorgeous. The game ran smoothly without any stuttering. Load times were lightening fast. Rendering was perfect. It just didn't feel like I was playing on a 16-inch laptop. I was thoroughly impressed with the gameplay. Connected my DS4 controller to give the game that familiar PlayStation feel and it operated beautifully. When I say, "I'd recommend this to a friend" I mean I actually let a friend (more like a brother) play on it for a few days (we both play FFXIV) and now he doesn't want to play on his laptop anymore. He noticed that much of a difference. As far as sound is concerned, nothing spectacular but not a disappointment either. The speakers on this laptop serve their purpose. While gaming and watching videos, primarily on YouTube, I was able to enjoy uninterrupted sound that, as far as my ears are concerned, was what I would expect from laptop speakers. Haven't had the chance to really test the battery life yet. The longest this thing has been unplugged is when it's shut down and not being used. I prefer running off the cord when possible and lately all times have been possible. One of the biggest questions about gaming laptops, the cooling. I can report that this machine does a good job at that. Temps on the CPU and GPU stayed around 80ish and the unit itself never felt like it was getting too warm. I usually use a laptop cooler, force of habit, even when I don't require it. I figure the more air moving around, the better. I will admit, I played the first few days without it and felt that I really didn't need it, so that was nice. Overall, the ASUS - ROG Zephyrus G16 has my stamp of approval. Although the price tag is a bit steep, considering all of the features of this unit, you're getting a beast of a machine that will surely have you covered for years to come, or until that 2025 model hits shelves.
I would recommend this to a friend - Pros mentioned:Build quality, Oled quality, Performance
Rated 5 out of 5 stars
This is the Gaming Laptop to Get
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently own a 14-inch ROG Zephyrus system from 2022 and have been pleased with its reliability. It still seems pretty fast, but prefer to have a 15 or 16-inch laptop for game play. So, naturally I was seeking out this ROG Zephyrus 16-inch laptop. Setup At this point, all setups are easy. About all companies have figured out how to streamline the process of transferring from an old system to the new one. I was surprised by how many updates this laptop required before it was ready to use, but this was not necessarily a bad thing. However, I would plan on it taking some time to get things up and running. Software Most computer companies pre-install bloatware. However, I was incredibility impressed that ASUS chose to focus on the user experience instead. This allowed me to jump right into installing the programs I wanted versus uninstalling things I did not want. Performance I liked how ASUS did not include as much lighting effects and focused on the performance. This system was so fast it easily ran any game/program I wanted without compromise. This laptop can easily compete with many gaming desktops. Display This is one of the best displays I have seen. I am sure it is due to the OLED, but I can’t emphasize how awesome the picture is. Keyboard The keyboard felt great to type on. The typing felt natural and is one of the best keyboards I have used. I would have liked to have a number pad, but that would have limited the size of the speakers. Mousepad The mousepad is spacious and responsive. I normally use a separate mouse, but I was comfortable with using it for just about every task except gaming. Sound The sound is amazing and loud. This is the best sounding laptop I have owned. I have not tried the sound isolating features yet on a zoom-like call, so I cannot give an opinion on it. Battery I have not tested the battery since I normally leave my laptop plugged in. I would highly recommend this laptop. It is perfect for gaming, and can be used for work since it is not over-the-top with lighting and effects. Normally I include pros and cons, but I could not find any cons with this incredible laptop.
I would recommend this to a friend Rated 1 out of 5 stars
Boot Failure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My G16 failed to boot after completing all of the updates. The laptop will turn on and immediately turn, never getting to load the BIOS
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RPN32,
We are sorry to hear that the notebook is unable to boot after completing all the necessary updates, and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407020984-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/
















