Customer Ratings & Reviews
- Model:
- GU605MY-G16.U94090
- SKU:
- 6570220
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the ROG Zephyrus G16's OLED display, performance, and impressive build quality. Many also praise the laptop's speakers, battery life, and lightweight design, making it portable and convenient. However, some users note that the laptop can get warm during intensive gaming sessions and that the fan noise can be noticeable. The positive feedback on the display, performance, and portability outweighs the concerns about heat and fan noise for most users.
This summary was generated by AI based on customer reviews.
laptop to expensive and not powerful enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you would think for the price you would get a great gaming computer especially with these specs. im here to tell you this computer will freeze just opening up steam and trying to start a game.... if your going to spend this kind of money go with MSI my last one still works after 9 years. So i returned the Asus Zephyrus for another MSI. the difference is insane.....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Claudia B,
We sincerely apologize for the performance issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407020984-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support