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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 205 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus G16's exceptional performance and impressive build quality, including its gorgeous display. Its portability, extended battery life, and quiet operation are also appreciated. However, some customers have noted that the laptop tends to get hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 205 reviews
  • Rated 5 out of 5 stars

    Almost perfect All rounder-Casual user perspective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it open box in excellent condition and it looks brand new. This is not a tech focused review and I'm just a casual gamer who need a gaming focused engineering laptop. The gaming on this thing is perfect with OLED screen but I mostly connect to a tv or monitor. You get your money worth with the way it handles games. Mostly play Division 2, Breakpoint, Arc Raiders and this breaks no sweat. It does heat up a bit for demanding tasks and I heard that Intel processor is bound to behave that way. Wish they made 4090 with AMD. Battery life is a bit controversial. It's a gimmick to use G-helper and you have to change a lot of sliders and unistall armory crate as some forums suggest. I really don't see much benefit with G-helper that make it stand out. But I was able to squeeze in 5-6 hours on ECO mode and that's pushing it. So can't really complain on battery life but if it was optimized out of the box that would have made a perfect machine. For me sound is very low even in turbo mode. Overall I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance, Portability

    Rated 5 out of 5 stars

    A wolf in sexy sheeps clothing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. This is a beast of a machine. Response time is practically nothing. Plus it is lightweight and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great all around laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid laptop. Haven't gamed a ton yet with it, but been pretty solid overall. Definitely runs a bit hot when gaming or video editing. Do yourself a favor and toss Armory Crate and replace wjth GHelper. AC such a resource hog. Lost a start just because of the price. Went with this model to try and prolong the life and have this for many years,

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I’m able to play with great graphics and fast responses. It’s very light but handles demanding softwares with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Desktop Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Zephyrus G16 (2024) is nothing short of a marvel in the realm of gaming laptops, setting a new benchmark for what I consider an exceptional gaming experience. At the heart of this powerhouse is the formidable NVIDIA GeForce RTX 4090 GPU, delivering unparalleled graphics performance that elevates gaming to cinematic heights. This GPU, known for its efficiency and raw power, ensures that even the most graphically demanding games run flawlessly, with rich details and smooth frame rates. What truly astounds me is how this laptop serves as a perfect desktop replacement without compromising on mobility. Its lightweight design is a testament to ASUS's engineering prowess, making it an ideal companion for my travels. The ability to carry such immense power effortlessly enhances not just gaming sessions but also productivity on the go. Initially, I encountered some hurdles with software configuration and connectivity. However, a fresh reset of Windows resolved these issues, leading to a seamless and smooth computing experience thereafter. This hiccup was minor in the grand scheme and did not detract from the laptop's overall stellar performance. The Zephyrus G16 stands out for its acoustics as well. Whether in silent mode for everyday tasks or performance mode for gaming, the laptop remains remarkably quiet. This is a significant achievement, considering the power it packs. It ensures an immersive experience without the distraction of noisy fans. In summary, the ASUS - ROG Zephyrus G16 (2024) fulfills every criterion I had for a top-tier gaming laptop. Its exceptional performance, combined with portability, cutting-edge graphics, and quiet operation, make it a comprehensive package. For anyone in search of a gaming laptop that can double as a mobile workstation, look no further. The G16 is a testament to ASUS's commitment to pushing the boundaries of what gaming laptops can achieve.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Know what you are getting.. It is not in the specs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 star review is solely based on value. Please be aware you are purchasing an underpowered 4090. If you purchase another laptop with a 175 top 4080 it will out perform this laptop in all games at max settings. Most full powered 4070's will come close to matching this under powered machine. So if you are on the OLED train, spend $300 more and get a Blade 16 4080 (nicer build, better CPU also thin) or save $300 and get a Blade 16 4070. Me I returned this and picked up the Asus ROG Scar mini led 18. I did not care about thin and light. I think the 1100 nits mini led is more vibrant and eye catching. If you want something smaller the Scar is available in 16". I just can't think of a good enough reason to over pay for a unit that doesn't preform. However, if maybe you are looking for a laptop for media, and don't care too much about gaming then maybe you would want the G16??? At that point I would recommend the 4070. At least you are getting close to full power

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Flx911,

      Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.

      Having returned the device for a different model, we hope that you enjoy the replacement and that the device functions normally.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404008416-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    A must for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming and daily use such web, office, movies, editing. If you want to play AAA games and have the capabilities to use the laptop for office task, this is the one. Playing warzone in "balanced" mode and plugged in, you will get nice graphics and 100-130 hz refresh rate. Other games such RDR2, Starwars Jedi survivor, Ghost of Tsushima, RE4 , Horizon, Delta force, can run in high to ultra graphs with 120-200 hz refresh rate (depend on the title). It is recommended to uninstall ASUS Crate and use the G-helper to improve the GPU, Fan rpm, color profile and temperature management. You can have between 4-6 hrs unplugged for light usage (web, MSOffice) depending on the screeen brightness and fan RPM. The laptop is not heavy, easily to carry on long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    If I were to design a laptop, this has everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This checks all my boxes as far as laptops go. I purchased this machine for mechanical engineering at university. it's got a centered keyboard, OLED 240 Hz display which looks like butter, an amazing GPU with a vapor chamber, and a sleek design that doesn't have a super in your face gamer aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Ultra portable 4090!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great premium laptop. I have never personally owned a laptop that feels this sturdy and just the overall package is so complete. From the screen to the speakers to the performance it is all top notch. I definitely recommend if you are on the fence to give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST laptop for Interior Designers and CAD Users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. I’m an interior designer and this laptop excels with CAD. I’ll never have anything less than for a laptop. I love that it doesn’t look like a gaming laptop since I don’t use it for gaming. And the display showcases real to life images and tones of products. My co worker has the pro art and this trumps that laptop any day Only fault is the hinge cover cap has popped off and battery doesn’t last long but that’s as expected for the programs I use. (This could also be my settings)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Runs like a dream!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs like a dream! It is able to play games at the same level as a desktop or even in some cases had better performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Got it quick with no problems! Runs Amazing,Can be a little noisy if you're playing a graphically demanding game. Other than that I like the size and the portability. The display looks nice. Also with the HDR on the color look full and saturated.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great laptop for constant commuting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, feels premium, the battery does not completely sucks, lightweight and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device bad software/bios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this laptop for the past year now and have only one real complaint. The laptop runs pretty hot which is normal for this model and gaming laptops in general but it really struggles with asus stock software. I have switch from armory crate and have found a much better user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, really fast, light anddddddddd gooddddd

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop at a Great form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this laptop for a little over a month and not only does it have great performance but an amazing screen!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    A gaming MacBook Pro at a cheaper price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it going to blow the doors off some other, much heavier, gaming laptops? No. But those are desktop replacements and this is an ultra book with ultra graphics power. It’s basically a windows MacBook Pro with better graphics, screen is great, cpu and gpu are fast, handles heat extremely well as long as it’s raised and is perfectly fine flat on the desk in productivity silent mode. Around 16000 timespy score without sounding like a lawnmower. Just a great at what it is: a real portable 1440p ultra ray traced everything gaming machine that can push 4k high ray traced when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second gaming laptop and I couldn't be happier with it my first one broke so after taking time to at all the options I decided to go with Asus rog and this laptop does everything I need it to I'm honestly beyond happy with my purchase it has an amazing display and it can handle everything i throw at it with no problems I highly recommend this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Max VRAM and still portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer and just wanted the max VRAM available for a laptop, but I didn’t want to sacrifice portability. I also need Nvidia for machine learning work so this laptop was the best option. No problems so far, except for the sable light that it is a known issue on forums it stops working in synchronized mode with the music. Nothing important. Overall, I am pretty satisfied that they put together a laptop like this, it was exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth my laptop feels and helps a lot in my gaming setup its a great addition to my element

    I would recommend this to a friend
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