Customer Ratings & Reviews
- Model:
- GU502LV-BI7N8
- SKU:
- 6403817
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus M15's performance, especially for creative work and gaming, and its superb screen quality. Many appreciate its lightweight design and the fast SSD, although some note that the battery life could be improved. While the keyboard is well-received, heat and fan noise are recurring concerns for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rog Gaming Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Easy to set up. Runs very smoothly.
I would recommend this to a friend - Pros mentioned:Performance
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s great and really high performance with this price
I would recommend this to a friend gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and my son is very happy with it for gaming.
I would recommend this to a friend- Cons mentioned:Webcam
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I can see is this laptop doesn't have cam.
I would recommend this to a friend - Cons mentioned:Webcam
No Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer NO Camera. Otherwise the computergreat.
I would recommend this to a friend Fast- Perfect photo video editing computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this primarily for photo and video editing with Adobe products. This particular model has a beautiful 4K screen with 100% Adobe colors which was vitally important to me. It also has a fantastic video processor for the price. I may even break down and buy a game or two!
I would recommend this to a friend- Cons mentioned:Webcam
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid laptop Only thing I would add is a camera
I would recommend this to a friend - Pros mentioned:Performance
yeehaww
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc I love it! Really recommend this bad girl.
I would recommend this to a friend - Pros mentioned:Performance
Thumbs up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this computer for gaming purposes.
I would recommend this to a friend - Pros mentioned:Performance
Best gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for creative people. Amazing Graphics.
I would recommend this to a friend Thanks for the uh service...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm not that impressed nor am I disappointed. Still not sure I got what I paid 2 grand for, but it is what it is. Thanks for the very little service I received or help with my purchases. I wouldn't expect a college kid to care about 2 grand, but I do. If it weren't an absolute emergency I would not have shopped there.
No, I would not recommend this to a friend- Pros mentioned:Performance
perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a perfect laptop for me～～～～～～～～～～～～～～～～～～～～～～
I would recommend this to a friend - Pros mentioned:Performance
Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and streaming. Highly recommended.
I would recommend this to a friend Problem with spacebar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like everything about this laptop except the spacebar. They really shouldn’t have shipped anything with a spacebar like this one has. The spacebar is 3.5 inches across and if you don’t hit it in the very center you have to really mash it or hit it hard with your thumb to get it to register.
I would recommend this to a friend- Pros mentioned:Performance
Pretty Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Use it for AutoCad. For the most part works well.
I would recommend this to a friend not a 2070 but....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.using it right now to write this review, was hoping for the 2070 version but still good for what it is and got it on sale. most game on this is nothing on it and i play light games like league of legend but world war z is a struggle becasue of the intense graphics on it. hopefully best buy will carry the 2070 in 4k soon.
I would recommend this to a friend- Cons mentioned:Heat
This is a hot product; but not in a good way
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop, slim and light weight, good performance and has nice keyboard to type on. The 4K screen is bright and vibrant. However, this was by far the hottest gaming laptop I have ever owned. I am talking like scorching when you touch near the escape key. The palm rests did not get that hot but generally the keyboard was so hot it was hard to use. Had to return.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Craig,
I'm sorry to hear that you were unsatisfied with the thermal performance of this laptop. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have already returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2012020907 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Performance
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Laptop. It runs everything effortlessly.
I would recommend this to a friend - Pros mentioned:Performance
Glitzy and heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine seemed pretty fast for use with video editing software. However, way too heavy compared to competition and the blue illuminated keyboard was too much to take. The charger weighs over a pound and is bulky besides. Returned to BB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rick,
I'm sorry to hear that you were unsatisfied with the weight and keyboard RGB on this laptop. This is certainly not the kind of experience that we want any of our customers to have. I understand that you have already returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2104008733-0003 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Powerful enough for all my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very impressive computer for the money. It is powerful enough to run Microsoft Flight Simulator. For business I do 3D solid modeling and design work. I can use it as a portable and when at my shop I plug it into a large 4K HDMI monitor and it is perfect. I highly recommend it.
I would recommend this to a friend
