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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus M15's performance, especially for creative work and gaming, and its superb screen quality. Many appreciate its lightweight design and the fast SSD, although some note that the battery life could be improved. While the keyboard is well-received, heat and fan noise are recurring concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 722 reviews
  • Rated 5 out of 5 stars

    Perfect for Gaming at 2K, 60+ FPS with DLSS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RTX2060 with DLSS is a big game changer when it comes to state-of-the-art graphics when playing games. I highly recommend. Just connect an HDMI external monitor and you'll be gaming at 2K 1440p at 60+ FPS. However, don't expect these frame rates at 4K - it just can't handle that amount of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG for the WIN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck with ASUS products and this laptop doesn't disappoint. Fast start up, the graphics are truly beautiful and overall design is really impressive. Only thing I needed to get used to was the keys. I bought the Corsair K70 keyboard and use it as the main keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've owned to this day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Awesome! It works like a dream. Only hiccup is my charger seems to have turned on me and no longer cooperates. Thank goodness for the warranty I just gotta go get it checked out by the infamous Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gaming laptop after considering an HP Omen. After speaking to someone who builds their own gaming computers, they recommend the Asus due to the graphics card and the 4K screen. It’s been a great so far and I’ve been completely happy with it. Oh and also, it was $400 off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The only thing I that was unfortunate was my model came with the 8gb2x setup rather than the single 16gb ram. Other than that, this laptop looks and feels fantastic so far. Hopefully it stays that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Doesnt Dissapoint

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop as a gamer and a musician, a photographer, and a content creator this pc is amazing for playing any game title on 1080p medium to high some times ultra settings on 100 fps +, battery lasts 5 to 6 hours if not used while gaming or on high use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are living this laptop. It’s Fast and amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downloaded one of the newest and most difficult games and it works with ease! It keeps up with the images and holds memory. I do wish the letters were different on the keyboard. Overall it’s an excellent laptop very fair price to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Andrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of having a man name Andrew at this Salem, NH location to help me pick this computer out, and he was more than helpful. I have only had this a day and loving it so far, he sent me in the right direction and knew what he was talking about. Props to Andrew.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    The laptop is not the best with its temperature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop is okay but the fans are super loud. Another major thing I dislike is how the temperature for the cpu is at 95 Celsius.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Went for a MacBook Pro, got this instead!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Air didn’t have the capacity to house my games. I was deciding between this PC and another MacBook. I ultimately got this because everything was just amazing.. the graphics were so much better and the space on this machine is just hands down better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this gaming laptop. The salesman was very friendly and helpful. He was informative on what the laptop had to offer. My son was interested in a different one but bought the Asus when the salesman informed him on memory, storage, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very well and downloads things very fast. its what i wanted in a laptop. not sure how it will do over long term but hoping it will hold up well as of now i would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Webcam

    Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The laptop get molten hot in 2 minutes of use.there isnt a camera or a mic built in and the keys heat up to a questionable degree

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear that the unit is overheating. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the troubleshooting steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop so far is great for the price, I will say though I would recommend getting a cooling pad as the Laptop does get really Hot, and it gets a bit uncomfortable while gaming , oh and while gaming the laptop fans are a bit loud but other than that it’s been great, :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computing power is good and it runs all the programs I need it too. I’m using it side by side with a MacBook Prob with i9 processors and 32G of ram so I don’t expect it to outshine the Mac on power. Where it really shows inferiority is the screen. The Mac display is 1000% better. The Asus gets noisy as well. Annoyingly noisy like a plane taking off. The most annoying aspect of the Asus, to me, is running two external monitors. After sleeping it relocates the extended desktops from the other monitors back to the laptop screen. This drives me insane. I have to set the power settings to not let it sleep all day. I can’t figure out how to fix this and neither could the person I spoke with at Geeksquad.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about the abnormal sound and the screen settings, this must be frustrating. Have you updated the OS recently? Have you made any changes within Armoury Crate? You can further explain this matter to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Super fast, excellent graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with this purchase and highly recommend it for gamers with low to medium budget. I hooked it to a 60 Hz 31.5 HP monitor and the graphics quality change is hardly noticeable. I’ll buy a 160 Hz 32 Dell monitor to make better use of the video card. Buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS - ROG Zephyrus M15 15.6" 4K Ultra HD Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good laptop, the only issue I have is the wireless internet is really slow, it needs to updated to a fasted wireless adapter, This laptop has a 54MBPS speed, I installed an external ubs wireless and now I get 173.3 MBPS speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as an open box item. This thing rocks!! He loves it and man, it is super fast. I have always liked the ASUS brand, and this laptop certainly lived up to my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated right out of the box while in hibernate mode, with no software running in the background. It wouldn't turn back on, so I had to manually shut down. This very well could have been a bad batch of hardware. I wanted to like this machine because it was so sleek. Either way, I had to return it. Prior to buying I read this model ran hot, so that is something to consider. Asus is supposed to be a great brand, so I will remain open to trying another model at some point, but this was not an encouraging experience.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DayTraderGuy,

      We do understand your concern about thermal issues.



      It is normal for the fan to spin at full-throttle and generates more heat than normal while the laptop is under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. It does decreases or normalizes once utilization goes down. Also, please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. The heat or temperature does decreases or normalizes once utilization goes down.



      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great Laptop for a traveling gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop a couple of weeks ago and really like it so far. I have a desktop with a ROG motherboard installed and like it very much so I decided to try the laptop. Plays games with max settings. Great 4K picture for movies too. So far so good.

    I would recommend this to a friend
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