Customer Ratings & Reviews
- Model:
- GU502LV-BI7N8
- |
- SKU:
- 6403817
Customer reviews
Rating 4.5 out of 5 stars with 722 reviews
(722 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus M15's performance, especially for creative work and gaming, and its superb screen quality. Many appreciate its lightweight design and the fast SSD, although some note that the battery life could be improved. While the keyboard is well-received, heat and fan noise are recurring concerns for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Laptop zephyrus ROG 15IN
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is my travel companion with a masive high end specs for gaming, editorial stuff. My tradng and business
I would recommend this to a friendRated 5 out of 5 stars
2nd Time is the Charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Double reviewer here mistakenly - go check out the Reluctant ASUS Upgrade that turned out All Right for details.
I would recommend this to a friendRated 5 out of 5 stars
Middle of the road price for 75” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is clear, bright, and has a great picture. It was easy to set up also. We are impressed with its quality.
I would recommend this to a friendRated 5 out of 5 stars
Turbo Tax Online Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have fast delivery service and have a great price, free delivery. The price for Turbo Tax was great also.
I would recommend this to a friendRated 5 out of 5 stars
First gaming PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming pc, wanted a laptop because I wanted the portability and so far this has been an amazing laptop!!!
I would recommend this to a friendRated 4 out of 5 stars
great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only down sides i found were that it had no camera or a disc drive to play some old video games i had on disk.
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very satisfied with this laptop. My vinyl cutter and program run flawlessly now. Highly recommend
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
I can’t believe this in on shelves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off something minor it came in a closed box but still had a small scratch on the top of the laptop which isn’t the big deal but it ends up getting so hot it will start burning or melting whatever is underneath it you might as well put it on a block of ice the size of Shaq so you can use it for 5 minutes so you can laggily play Minecraft on the lowest graphic settings for a 1200$+! Laptop I know it’s a prebuilt but I’m infuriated that my 600$ value desktop build can out preform this 1200$+ laptop build by far in any game the specs in this laptop should be running way above what’s capable of doing as I lag in games like no man sky, kenshi, csgo Occasionally (Which you can play on a potato) when it’s supposed to be a gaming laptop I am genuinely beyond infuriated I will immediately be returning this laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit overheating. This is not the type of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
Rated 5 out of 5 stars
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grand, exquisite and everything I could never imagine. The webcam stole my soul. Native American style
I would recommend this to a friendRated 5 out of 5 stars
Awesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best computer I’ve owned. It’s so fast and the graphics are amazing! Really good for gaming.
I would recommend this to a friendRated 5 out of 5 stars
Good Cumputer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a year and it's held up really well with everyday use,
I would recommend this to a friendRated 5 out of 5 stars
Good machine for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine for the price overall very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Excellent Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been working well so far. Pleased with the quality as it looks like it'll last for years which is what I look for.
I would recommend this to a friendRated 5 out of 5 stars
So glad I found this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did tons of research on a Gaming Laptop for my son. And then I landed on this one. It is Flawless!!! Love it
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Great for gaming. Have spent 100s of hours already playing stardew valley
I would recommend this to a friendRated 5 out of 5 stars
cheapest price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price, I was looking for this computer for a long time and found cheapest in Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife who needed one for college and gaming. She is absolutely loving it.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works well with 4K is a little taxing even on this graphics card.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer in earnest because I needed it for an at home project and it was exactly what I needed
I would recommend this to a friendRated 5 out of 5 stars
ASUS RTX Gaming Laptop Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything in order as described. I’d definitely recommend the ASUS brand. The product is excellent.
I would recommend this to a friend












