Customer Ratings & Reviews
- Model:
- GU604VY-XS97
- SKU:
- 6535581
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the ROG Zephyrus M16's screen quality and RAM as exceptional features, praising its brightness and performance. However, concerns exist regarding the battery life and fan noise, with some users finding the system's sound levels excessive, particularly under heavy load. While the cooling system receives positive feedback, some users feel the overall performance could be improved.
This summary was generated by AI based on customer reviews.
I Really Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming laptop is great ,it does everything I need it to do as far as rendering my animated videos and my videography. The only issue I have is it seems every other week it freezes and does nothing unless I hold the power button and restart it ,hope this can be corrected with an update or something. Four stars for the freezing
I would recommend this to a friend- Pros mentioned:Ram
Awesome laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast RAM, easy load…by far the best laptop I have ever owned. No regrets at all.
I would recommend this to a friend powerful gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent powerful gaming laptop. Suitable for VR Chat. A bit heavy.
I would recommend this to a friendAbsolutely stunning display and design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop absolutley stunning, in both display and looks. The 4090 really makes this laptop all the more better. Does get a bit hot but thats expected from a slim and lighwight chassis. I really enjoy mine, the animatrix is a plus.
I would recommend this to a friend- Pros mentioned:Cooling system
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It has good battery life. Starts cooler longer than my last one did.
I would recommend this to a friend Gokhan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchasing process was very professional from start to finish. It was important to be able to follow along throughout the process. I also congratulate my online consultant.
I would recommend this to a friendGreat for game playing and development
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my daughter who is a gamer and is learning to code on the Unity platform. She loves this. It does heat up when you're playing a high performance AAA game, so important to also get the cooling pad.
I would recommend this to a friendBest slim 16 inch gaming notebook for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the form factor. Probably the best display you can get on a laptop. The benchmarks aren't going to be exactly on par with other comparably spec'd machines, but rest assured, they are quite close.
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and I highly recommend ordering this from best buy
I would recommend this to a friend1 week later
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works for games and editing videos on Premiere Pro
I would recommend this to a friendM16 4090
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop with plenty of power. You can max out almost any game with ease.
I would recommend this to a friend- Cons mentioned:Performance
Not at real 4090 rtx
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wattages only ho up to 145 so the 4090 rtx runs like a 3080ti definitely not a real 4090 rtx especially without having the intel chip 13900H instead of a HX version. If it weren’t for these flaws the price would be justified but for the performance just buy a 4070 for $2,000 way better deal!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mateo,
It's unfortunate to hear that you get the correct 4090 GTX for this model . All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2304004398-0001) for us to better assist you. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Cons mentioned:Fan noise
Look elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage and ASUS customer support is 5 question, then reset PC. Ummmm what? Seriously avoid this unit. Major Armory Crate issues with fan speed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Razzer,
We are sorry to hear about the unfortunate experience you had with this model. Please allow us to make your experence with ASUS a better one. Can you please provide us with more information on the issues you are having with this model? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Top tier!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for the best all around gaming / everything laptop that doesn’t weigh a ton you found it. So far it has played every newer AAA game I’ve thrown at it without breaking a sweat. This is a gaming beast and worth the money. It just happens to be more portable than the others as well. Does it cost a fortune? Yes. Does it perform like a boss? Also yes. You get what you pay for. Best overall gaming laptop of 2023 hands down.
I would recommend this to a friend- Pros mentioned:Cooling system
Amazing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable PC looking sharp and cooling system phenomenal
I would recommend this to a friend Asus us awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus computers overheat and they have no support whatsoever. This is the most expensive laptop ive ever purchased and its by far the worst. I will never purchase anything asus and i dont recommend it to anyone. Very terrible products.
No, I would not recommend this to a friend
