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Customer reviews

Rating 3 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 3 out of 5 stars

    Love Asus laptops but Armoury crate didn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Asus gaming laptop a couple years ago and loved it so I decided to buy a more portable version. Unfortunately both myself and geek squad could not get Armoury crate to work even after uninstalling and reinstalling. The sound also had an echo to it. It’s a beautiful computer but if you are making a big investment like this you expect it to work properly. Since Armoury crate is a known issue I decided to exchange this laptop for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear you're not completely satisfied with your laptop. What seems to be the issue with Armory Crate? For more details regarding Armory Crate please visit the provided link*. If you need any further assistance, feel free to contact me at [email protected], and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated to bringing a resolution to all issues that they may come across. Your case for reference is N200178481.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support

      *Armory Crate:
      https://www.asus.com/us/support/FAQ/1037690/ Asus

  • Customer reviews from https://www.asus.com

    User rating, 2.9 out of 5 stars with 7 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
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