Customer Ratings & Reviews
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- Model:
- RP-BE58
- SKU:
- 6618202
Rating by feature
- Setup
Rating 4.0 out of 5 stars
- Range
Rating 4.0 out of 5 stars
- Signal Strength
Rating 4.0 out of 5 stars
Easy Setup, Reliable performance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the unit to extend my current mesh network to a computer/server that is Ethernet only. Surprised at how quickly it setup and it just worked.
I would recommend this to a friend- Pros mentioned:Overall performance
Review Wi-Fi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product I have been using for a couple of months now with no issues whatsoever.
I would recommend this to a friend Working well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product solved my Internet wifi problem in my master bed room, now wifi never get disconnected.
I would recommend this to a friendExcellent Wi-Fi Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Wi-Fi extender is great. It was easy to setup the extender using the WPS button. Wi-Fi network through out the house is very robust.
I would recommend this to a friendWiFi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no delays and always powered! Awesome service and top notch staff to help.
I would recommend this to a friendStrong signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong Signal from a small unit. Works well with doorbell camera
I would recommend this to a friendGreat extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish Asus made a tri-band router. Decent overall and easy to set up.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected setup was easy and connected to my router perfectly would recommend.
I would recommend this to a friendGreat easy to use product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Eliminated low WiFi in the back of my house
I would recommend this to a friendSome Mids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to see if it would be faster than my wireless TP Link adapter and unfortunately for my situation it was actually slower even with a hard wired ethernet cable. Could be decent if your router is closer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear feetparade,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508017400-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ;Failed Internet access through router https://www.asus.com/us/support/faq/1030645/
Bought the wrong thing and returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this I discovered that it was not compatible with my system and returned it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David R,
Thank you for sharing your experience with the ASUS RP-BE58 Range Extender. We're sorry to hear that the product was not compatible with your system and apologize for the inconvenience this may have caused. We understand that you returned the product, and we hope you were able to find a suitable replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508017400-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don't buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was junk it only worked for 4 days before I quit working it was difficult to set up but once it was set up it only worked for 4 days it's junk
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MartinI,
We sincerely apologize for the inconvenience you've experienced with the ASUS RP-BE58 router. It's disappointing to hear that the device only worked for a few days and was difficult to set up. To further investigate the issue and assist you with a resolution, we recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2506000280-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Doesn't join AIMesh Wirelessly, constantly drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not join AIMesh network wirelessly despite trying/factory resetting several times. I had to connect it to another mesh node with a network cable. Once connected, it stays connected for a few days then drops from the network. This ASUS AIMesh system is very pricey and with this kind of quality, save your money and go with a cheaper brand. It'll give you heartburn too, but at least your wallet won't be hurting so bad.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zudnic,
Thank you for reaching out.
We do understand your disappointment with this Mesh Extender and the inconvenience this may have caused if you are experiencing connection problems. This may be setup or configuration related issue. For helpful tips on how to setup this extender, visit our Product Support page at: https://www.asus.com/us/support/faq/1049739/ and follow the video link: https://www.youtube.com/watch?v=1uFx5ZYehTE&t=85 . Legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try connecting these manually to either 2.4GHz or 5GHz. Furthermore, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/range-extenders/all-series/rp-be58/helpdesk_bios?model2Name=RP-BE58.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not stable, speed keep changing up and down. Having hard time adjusting
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PrasitsukP,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-How to improve Wi-Fi Connection https://www.asus.com/support/faq/1047919/
not satisified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only 1 star because never got it to work so useless - shouldn't be that difficult
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leaf,
Thank you for your feedback on the ASUS RP-BE58 Range Extender. We're sorry to hear you had trouble getting it to work and understand how frustrating that can be. For setup and troubleshooting support, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Stick to their laptops products only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is the worst , very confusing and didnt work , I trusted asus because of their laptops quality , they should stick with laptops to be honest.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel LW,
Thank you for sharing your experience with the ASUS RP-BE58 router. We're sorry to hear that the app has been confusing and didn’t perform as expected. That’s certainly not the experience we aim to deliver. To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to set up ASUS WiFi router via ASUS Router App? (QIS, Quick Internet Setup) - https://www.asus.com/support/faq/1016107/
- Pros mentioned:Connectivity, Overall performance
Great Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very rarely do I write a review, and I dont think I’ve ever written one on the Bestbuy site. Nonetheless, I felt compelled to do so for this device because there was only one other review, and it was a very poor one. I don’t mean to argue with someone else’s experience but I do want to support a company when it makes a good product, so that they will continue doing so. Just to be clear, I have two pretty high end Asus routers so I cannot comment on the user experience with other brands. However, for my specific needs, I am very happy with the device. I recently purchased a new Asus GT-BE98Pro Wifi 7 Quad Band Router, which I also think is a great product, and which has greatly improved the speed and performance of many of my connected devices, using AT&T fiber as rhe internet provider. Additionally, I now have my older Asus GT-AXE16000 set up in my home office as a mesh node, with my main computer and other business related devices connected by cables. With that said, the problem I was having was that while the two routers communicated, the connection just wasn’t very good, primarily because of the unique configuration of my house and the fact that the signal has to travel through a few walls. As such, I was looking for a solution and noticed that there was one of these devices in stock at Bestbuy, so I bought it online and picked it up on my way home, despite the one negative review. It took just a few minutes to set up and it works flawlessly. The connection between my two routers is strong and steady now and my many devices throughout my home are now happily connected to one or the other router. One specific customization that i made was to set the dedicated backhaul of my office router to this device, which keeps that router from trying to switch connections to my main router. Anyway, I can’t say for sure that the person who left the negative review did not encounter a genuine oroblem. But I felt compelled to leave this review as a counterpoint because I am very pleased with it and appreciate that Asus made such a great product available.
I would recommend this to a friend - Pros mentioned:Overall performance
Works okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to extend our WiFi into our back four season room. While it works great for the room, it really needs to be part of a mesh system. Buying just 1 isn’t doing the job.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SabrinaM,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2508017400-0001) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Steaming pile of garbage. Avoid like the plague.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus WiFi router management app was unable to establish a connection even though the range extender was connected on WiFi on my iPhone. The setup and mange device functions were not usable. Additionally the Ethernet connection if you plan to use it feeds into the bottom of the device rendering the plug below completely useless. As delivered this product is not functional as a WiFi extender. I will be returning this pile of hot garbage. Wish I could give it zero stars.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brendan R,
We sincerely apologize for the connectivity issue you've faced with the ASUS RP-BE58 Range Extender and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506000280-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
