Customer Ratings & Reviews
- Model:
- RTAC86U
- SKU:
- 6353952
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the RT-AC86U router's impressive range and ease of setup. Many appreciate the strong signal and extensive coverage it provides throughout their homes. Positive feedback also highlights the user-friendly interface and the router's ability to support VPN connections. The router's ease of installation is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
One of the best router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a Wifi 6 Router. I am using this for 2 weeks and so far it is serving very well. I will definitely suggest this router.
I would recommend this to a friendvery good/reliable FAST router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have about 30 something wifi devices connected to this and it never disconnects or has any major speed issues. Love this router!
I would recommend this to a friendGreat router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. It needs some tweaking out of the box, but there are tutorials out there to help with this.
I would recommend this to a friendGreat router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my starlink. Easy setup and great info on line
I would recommend this to a friendgood router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a decent router for home, i have this router for about 5 months and works well.
I would recommend this to a friendDidn't like it much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw no difference at all on my ping when using this router over my ISP's router.
I would recommend this to a friendGood.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing so far. Great range for my 3000 sq foot home!
I would recommend this to a friendDoes what it should
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son. It works really well for his needs.
I would recommend this to a friendMr. Pash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is well explained and served as described.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not flawless when it comes to set up and maintenance but so far worth the expense
I would recommend this to a friendbetter than netgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my new Netgear router for this one works like it should and a much better dashboard.
I would recommend this to a friendDo NOT buy this router!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router 2 years ago and it just died on me. The 2.4 GHz network just died completely. Once that happens then the 5GHz network will shortly follow. I’ve done all of the required firmware updates and reset the router plenty of times. I’m now forced to go get another router so that I can work tomorrow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jamal,
We are extremely sorry the device 2.4Ghz and the 5Ghz band stopped working and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.
We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Not durable. Died one month out of warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a 15 month warranty. Had issues on month 14 and ASUS support did a hard reset that got it to limp along for just long enough for the warranty to run out before it died. Checked my purchase history and my previous ASUS router also only lasted 2.5 years. ASUS brand seems to perform well out of the box but the products do not seem durable even a little. Personally will never buy another ASUS product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the router. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If possible, can you please provide me with a detail description of your issue at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Didn't last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice while it lasted. Died 1 month after the manufacturer warranty ended.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rmurphy,
It's unfortunate to hear that the router failed after your warranty ended. Is it unable to turn on? Have you tried to use a different power outlet? I'm happy to look into this matter with you, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
