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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2688 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,688 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beast of a device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this beast after recommendation from a friend due to months of issues with Spectrum's wifi router (whole other story). Followed the instructions provided and set up was a breeze. Immediate improvement in network stability and wifi speeds across all devices (smart TV, cameras, gaming console, smartphones, etc). Couple of months after, we took the Verizon 5G Home Internet for a spin. Swapping between modems was a sinch. The router was easily able to handle the higher speeds. A little pricier than we are used to, but got it on sale and couldn't be happier with the purchase. Added bonus we are total tech members so warranty included!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. Excellent access and control via ASUS app on either Android or iOS. Easiest router setup I've yet done. The speed and stability of the 2.4 and 5 GHz antennas seem to be a notable upgrade. My Lenovo Carbon X1 and Galaxy S9 will connect wirelessly to the router at 1733 Mbps -- about twice as fast as my prior router. I have 20 devices on the router between the 2.4 and 5GHz bands, including 2 game systems. This router is handling everything without any lag. Even my printer, connected by cable to the router, wakes and responds faster! The remote access to the router is a gift. Being able to reset the router or regulate internet access, etc. when out of the house is a major plus for parents, just sayin'. It is easier, in my opinion, to set up parental controls via the Android or iOS app rather than on the router interface via laptop. The laptop interface is excellent, in my opinion, but for the casual homeowner the number of choices and settings is overwhelming -- and can be messed up. This router interface does somewhat expect that you, the user, know what you are doing if you are changing settings. It won't ask many questions and will let you change pretty much whatever you want. I would consider myself intermediate to expert on computers and routers . . . but I am certain the average user will be most comfortable using the APP instead of the computer GUI because the full router controls are wideranging and a little complex. But if you want it -- especially for the advanced user -- you will have CONTROL of EVERYTHING you want to control. My prior router was an ASUS AC3100, but it died after 21 months, so this was a replacement/upgrade. My only reason for not giving highest marks for Quality and Value are the fact that my prior ASUS router did not last even 2 years -- but I did get a Geek Squad plan on it so it was replaced by Best Buy essentially free of charge to me. Thanks, Best Buy! So, I will have to wait to see if this router lasts longer, but so far no complaints regarding ease of use, speed and functionality. Definitely a superior router to the ASUS AC3100. And, yes, I did get the Geek Squad protection again . . . it has paid off for me a couple of times (which does NOT speak well of the quality of some of the electronics on the market currently). Not Best Buy's fault, but some of the electronics nowadays are just not much for durability. Sad. A final trivial note: my wife and kids love the "glowing eyes" effects on the front of the router. Looks really cool in the dark! Kinda works for a Halloween decoration, actually.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works perfect! First time setting up a router and it was super easy, easy to use app used to set up, RGB control on the app is super cool

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This router solved all of our streaming issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the streaming services that we had, our old router could not keep up (lag time, slow launching, dropping off). This new router was easy to set up, with no connectivity issues for our older Vizio tvs and multiple Amazon firesticks. Gone are all the streaming issues. This router's speed and coverage area is everything that we hoped for. Household interference is zero.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome Router!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great router! I am not a gamer but a big fan of Asus. I replaced to cave router with this one because they were becoming a pain to reboot and get the internet connected again. As always, set up was a breeze, installed all my previous settings and it works with out a flaw. The app works very well also. I haven't had any internet or wifi devices drop out and love the lights to play with when I get bored. Only thing is I wish I had went with the next better model with 1gig of ram. This one always shows 74% used but never been a problem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with this router. Good internet with very little buffering when accommodating multiple devices at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, received higher speeds than the previous router from the service provider!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Ps5 speed results below.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Netgear Nighthawk AX12. This was a lot easier to set-up and giving me better speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    No problems at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Has great range and connects with my video door exceptionally. Tons of adjustments you can tinker with to set how you like.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router lots of great features with app..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the app and update the Firmware!! Replaced the Spectrum router with this and haven't looked back! Good range,a slew of features,and mesh compatibility. I was suprised to find how many of the hidden features I am using through the app. The parental controls are great if you have a tween. Also loving the guest wifi feature and the vpn. For the price, features, and how good it works cant beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Using as mode works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review on its own. But works great as a hard wired node to other asus router. Fills my whole home and backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best 5 star is pretty, you can manage it very easy with and app and it cover a lot of area

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, helps with all needs. Easy installment

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this item. The set up was super easy, and it gives us great signal strength throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, looks cool & works amazing! Perfect addition for my place & is much better than the standard spectrum router. 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range ,and speed. Love the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much have no issues with it easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the extra bucks, a worthy upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, finally getting the speed I'm paying for. I also updated the modem to Arris SB8200. The router does all I need and I'm extremely pleased. Streaming 4k flawlessly and wifi6 with no dropouts, it supports all my devices old and new. I setup my old RT-N66R upstairs in AP mode and there isn't a dead spot in the house. Then there is the design. Asus has had some bad press lately due to support issues and problems with DNS but this router setup with no glitches.Their routers have always served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and comes with a neat little app for remote management

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great! Very fast internet. Easy to hook up and set up. Hughly recommend

    I would recommend this to a friend
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