Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Good range
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far super solid router! Range is really good, almost as good as a mesh set up.
I would recommend this to a friend Great for Multiple Gamers in House
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to update to a modern day gaming router due to having multiple gamers in my household.. I house college students who are from across the seas.. We can now connect many more devices then I was previously able to with my old 6 year old gaming router.. was worth the price...
I would recommend this to a friendBest Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router I have owned especially for gaming and full family usage.
I would recommend this to a friend- Pros mentioned:Speed
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, really enjoyed the speed this new wifi router does.
I would recommend this to a friend - Pros mentioned:Setup
Great router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Lots of features and easy initial setup.
I would recommend this to a friend - Pros mentioned:Speed
WIFI 6
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI 6 5.0 GHz is where it is at my speeds are amazing
I would recommend this to a friend Love our alien looking Asus Router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with most Asus products, you cannot go wrong as long as you buy their upper tier items. This router was able to integrate into a 5 year old Asus router we have to get more coverage in the house. What is nice is that the old one doesn't have same tech but however they do it, they act like one and thus have the latest wifi tech.
I would recommend this to a friend- Pros mentioned:Range
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy to install, broadcasts far, installed and added aimesh easily.
I would recommend this to a friend - Pros mentioned:Speed
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router and very fast. Support 1Gbps in each port. Recommend it
I would recommend this to a friend - Pros mentioned:Speed
Good Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this Router. Fast and efficient. Would recommend it to others.
I would recommend this to a friend - Pros mentioned:Ease of use
Looks cool, works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works well. Has a really cool look with the lights.
I would recommend this to a friend Frustratingly bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly needs to be rebooted to improve WiFi performance, and has completely froze up at least twice in 6 months. Asus routers used to be reliable, now they are as useless as Netgears.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JDecker,
We apologize for the connectivity issues you're experiencing with the ASUS RT-AX82U V2 Router and the inconvenience this may have caused. This is not representative of our typical product quality. To resolve the issue, please refer to the troubleshooting steps in the FAQ below. If the problem continues, don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs for further assistance or repair services.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Best I’ve ever had
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have better control over a router and this is the one. There are several ways to control this router via app, IP address etc. so make sure your password is on point for security. I also have a NAS with a 2TB WD. I will upgrade that. You can even access your media/files on mobile with really good streaming speed.
I would recommend this to a friendGreat Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I finally switched out my old router and couldn't be more happy. The only thing the WiFi 6 isn't that strong in a single story house. I have Xfinity so it do get probably like 700+mps of download and 42 upload having the 1gig services So yeah go for it try it out, If you're a elite plus member no problem returning the product.
I would recommend this to a friend- Pros mentioned:Performance
great router great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is the balls man way better then the night hawk 6 it replaced
I would recommend this to a friend - Pros mentioned:Ease of use
Router Reciew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and app is user friendly. Speeds not as high as I would like but performance has been good so far.
I would recommend this to a friend - Pros mentioned:Setup
Router review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great right out of the box. Was able to set up using my SmartPhone
I would recommend this to a friend - Pros mentioned:Speed
Wifi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast wifi speeds and very dependable. I love this
I would recommend this to a friend - Pros mentioned:Speed
New WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, fast and always reliable WiFi! So far been working great!
I would recommend this to a friend - Pros mentioned:Speed
Awesome Equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable !!!! Love it. This router is the best for gaming.
I would recommend this to a friend