Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
ASUS router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Great coverage throughout the house.
I would recommend this to a friendFaster more consistent connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my purchase so far. I’m upgrading from a netgear AC 1750 and it’s a vast improvement. More consistent and faster connection. The lighting in front is a fun feature. I have the Spectrum 400 mbps internet plan and my iPhone 11 Pro Max speed test connected to WiFi came in at 440 mbps for download. Worked out great for me
I would recommend this to a friendA must have router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will take your Wi-Fi from Zero to Hero in no time. This should be a standard not just for gamers but those who rely on good strong Wi-Fi to to support their entertainment, streaming as well as studying when multiple people in your home are studying , streaming etc
I would recommend this to a friend- Pros mentioned:Speed
Awesome wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus wifi the best with very fast speeds easy to hook up
I would recommend this to a friend Great product!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a more expensive TP link router and couldn’t get it to function correctly after hours and hours, took it back and got this one. The ASUS was literally plug and play, with more features as well. Would highly recommend!!! Gave it 5 stars because 10 weren’t available
I would recommend this to a friendIts what it is
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like a lot of these routers are just hype these days. I just went back to using what the ISP provided after not noticing much of a difference in terms of speed/ping/lan. Lights are cool and the port setting would be helpful if you're trying to host a server.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to learn that the product didn't meet your full expectations. We apologize for the inconvenience this may have caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team.
Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2102064882-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1048876/
- Pros mentioned:Performance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall satisfied with the performance
I would recommend this to a friend - Pros mentioned:Range
Best router for gaming.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome looking. Cover wide area. Highly recommended
I would recommend this to a friend - Pros mentioned:Performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do! My husband is very pleased
I would recommend this to a friend Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect signal no lag! Definitely worth the buy!!!
I would recommend this to a friend- Pros mentioned:Speed
Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast and the security features on it are great .
I would recommend this to a friend - Pros mentioned:Setup
Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy setup and use perfect for gamers
I would recommend this to a friend - Pros mentioned:Performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the routers out there i have no problems
I would recommend this to a friend Best router ever!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great coverage! Outstanding security built in as well!
I would recommend this to a friendNot very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi keeps cutting off . Not very reliable. Also the 5 gig setting is supposed to allow 2.4 gig switches etc to work but at 5 gig setting the 2.4 items all go out
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hsira,
We apologize for the connectivity issues you’re experiencing with your ASUS RT-AX82U V2 Router and any inconvenience this has caused. This is not the level of performance we aim to deliver. To help resolve the issue, we recommend reviewing the troubleshooting steps outlined in the following support FAQ. If the problem continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Wonderful Wifi 6 Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing WiFi 6 Router. It is worth the money.....
I would recommend this to a friend- Pros mentioned:Performance
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works great with xfinity gig service.
I would recommend this to a friend - Pros mentioned:Speed
love this router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the router is the best made my speed almsot double
I would recommend this to a friend - Pros mentioned:Performance
Best router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best router I have bought em to date!
I would recommend this to a friend ASUS-RT-AX82U router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mid-range router. It has slowed down our computer experience.
No, I would not recommend this to a friend