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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,693 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    SUCH An Upgrade, Simple to Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old router (one of those $20 Netgear routers that you pick up when you're poor and desperate for any form of internet), there is absolutely no comparison. Setup was really simple, and our download/upload speeds tripled instantly. (I've been paying for Utopia fiber internet for way too long without a router that can actually use the speeds.) We can also use all of our devices without worrying that our streaming or downloads are going to make everyone else in the house stutter and pause. If you're like me, starting at the bottom of the barrel but worried that your networking inexperience will get in the way of finally gaining access to the internet you've been paying for, ASUS is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast gaming router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my router from the verizon one. This router gives me excellent speed. Beyond the isp limit and the userface is easy to use as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Easy to use and expandable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best and easiest to use router I’ve seen in a long time. We have two meshed together for a wider range and the set up was incredibly easy. I manage both via the ASUS app and can see who is connected to them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Router gets an A.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up today love the app and the speed for my service seemed to improve no lag in gaming and the interactive app really put the cherry on top for me. Very easy to set up and use too.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Solid Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this almost 2 years & it is rock solid. Have 1800 sq ft house & it covers it with no problem. Have 2 teenagers (did hard wire my son’s PS5) and we all stream fine with my son online gaming with no lag (gig service).

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Power House!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that I bought. One for the house and 2 for our office. This thing is super powerful and has amazing wifi range. Best of all it increased our internet speed across all our connected devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy peasy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, the setup was so easy with the mobile app. I was amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Family Router!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best WiFi router, hands down. Covers my entire 2000 sqft home easily with 4 kids and 2 adults streaming in HD and gaming. The app has excellent parental controls, which is why I went with ASUS. This is perfect for monitoring, restricting and having time controls over all or individual devises.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Internet buddy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, it has good range and we haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Solid router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable, fast, easy to setup. What else do you want?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit for the price for best overall performance. so my question is. unless you are running a full service server farm for gaming with 100+ users. no need to waste your money on a 7th gen unit that streams 5gig. and who has the laptop that is streaming 5gig over one channel of WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Router upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old router. This ASUS model's range has enabled we to install more WIFI cameras where i could not previously. The look and free app are amazing. I could not be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fixed My Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out better than expected. Using it as a part of a aimesh setup. Filled a big hole in the coverage. Setup was a breeze with the app. The breathing color is not that offensive, and would be a plus to a Egbert setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Router Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previous router problems but was recommended this router by a Geek Squad Agent. The best recommendation ever. It was so easy to set up and have not had any connectivity issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router for the price. Ipv6 works great and easy to make some custom rules. The 160mhz channel width has my 5ghz at near gigabit speeds. Great for streaming my gaming PC and Plex server to all my devices. App is super handy and all the settings at your finger tips. Never had a slow down or major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It almost sets itself up, super easy, not techy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router, almost sets itself up. I will say that the first one had an issue and this is the replacement. I use it for home automation and security and it is compatible with 2.4 and 5 legacy electronics. The app is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router that has fast speeds and doesn't disconnect. Has fun colors to display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent home router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast router with 5G. The ASUS Router app makes it easy to set up and manage. Very good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my old router that finally started dropping out, the speed difference was apparent after installing, installation was easy. Recommended as an excellent replacement for older slower routers.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    A Must Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually used this for remote work at home. I moved into a house that was much bigger than my old house and my old netgear could not provide better signal upstairs and I did not want to bother with in line ethernet runs from downstairs to upstairs. This wifi unit has better range and is actually much faster than the old wifi device I had. Signal is good, has not dropped yet and bandwidth is very good on both 2.4Ghz and 5Ghz (and AC band as well). I went above and beyond and got this. It was pricey but thankful that I can afford this and get something better as I have a few members in my household who use wifi so I need something reliable. The old netgear device I had lasted for 5 years and will be used as a spare.

    I would recommend this to a friend