Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Great routers.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Router is the most Polished device that I have ever used for a router. Each selection that I make it snappy and responsive. The way the menus are set up someone took some time and really did a good job making the menus and screen easy to read
I would recommend this to a friend- Pros mentioned:Performance
ASUS AX5400
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS AX5400 - Solid dual band mesh WIFI router good performance
I would recommend this to a friend - Pros mentioned:Speed
Good gaming router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance was great and I notice a sufficient change in transfer speed.
I would recommend this to a friend - Pros mentioned:Setup
Great speed and reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Pretty straightforward set up, software is okay.
I would recommend this to a friend Beast Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. Got it cause best available speed was 50mbps and my old router couldn't manage multiple devices on that speed. The app is great. Super easy to use and has so many features.
I would recommend this to a friend- Pros mentioned:Performance
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have gamers I. The house and this seems to do the trick.
I would recommend this to a friend - Pros mentioned:Range
Good value but not super fast.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router for gamers with sub gig internet!!! Range is decent.
I would recommend this to a friend Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geed squad advised me that we didn’t really need this item. He had noticed that my son hadn’t installed the wireless blue tooth antennas that were needed on his gaming computer. I appreciated that he noticed and corrected that for us!
I would recommend this to a friend- Pros mentioned:Ease of use
Asus Routers worth the price.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fair priced router. Easy setup and app works great.
I would recommend this to a friend - Cons mentioned:Price
Goid product but bad Store.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because Bestbuy stole 72 dollars From me.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesse M,
We sincerely apologize for the issues you've encountered during the purchase process. This is not the kind of experience we want our customers to have with our resellers. If you wish to file a formal complaint, we recommend contacting Best Buy customer service at 1-888-237-8289.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2305049616-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus Quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis is a great router with a lot of settings and security. I purchased this to replace an AX3100 and I'm so glad I did! It's an Asus and the quality has always been top notch!
I would recommend this to a friendSeems to work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well and at a semi-decent price now for newer wifi standard. (My $500 Netgear router died on me in month 13 [just outside warranty] so I am staying away from Netgear.) Let's hope this lasts 5-7 years.
I would recommend this to a friendGood router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No regrets. Asus ought to consider altering the color display to reflect status, green all good, red amber and such for when the router detects a problem status.
I would recommend this to a friendAsus Router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is amazing. I have a network of 3 of these around my house. It connects to one another wirelessly and you lose so little speed. Nice for a range extender without the loss of speed.
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great control panel interface. I don't like the color options it has, but you can shut them off too. Looks pretty nice. I had no problems setting it up or connecting any devices. It does not feel cheap or flimsy.
I would recommend this to a friendSolid router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at a reasonable price after 5 year old dlink router died unexpectedly. This has been stable and love the ability to update the firmware on the device to add latest wifi compatibility.
I would recommend this to a friend- Cons mentioned:Lag
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good a little laggy at times with a lot of stuff running
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works as advertised. Love all the customization available as I had an older computer that did not work with the new settings and I am able to switch between settings on the fly. Very easy to set up and get going.
I would recommend this to a friendHappy ASUS router owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very, very happy with this router. I don’t do much gaming. I got tired of are router from spectrum constantly dropping connections to are ring, are TVs and weak signal to other things. Had for 2 mo now, no complaints.
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks cool too! Covers medium to large home with two floors. Even extends range outside around the house, which was not possible with previous router.
I would recommend this to a friend