Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Great, with one flaw.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast. Looks great, a conversation piece for sure. It looks like an alien ship. The only downfall is that it seems to drop the signal intermittently and get bogged down.
I would recommend this to a friendDON'T BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute crap, caused nothing but headaches and multiple calls to Spectrum trying to resolve. It's only 5 months old.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To determine the exact cause of the problem you're experiencing or obtain assistance in repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router ended all of my Wi-Fi woes. I work from home and depend on a solid connection 24/7.
I would recommend this to a friendgrate wifi 6 router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the wifi 6 i get about 900mbps download off it, even tho my plan is faster, am able to game and steam at the same time with no issues, it is a little confusing to set up tho
I would recommend this to a friendExcellent stability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid router, great traffic management, I use this with my wireless mesh and I would recommend it for sure.
I would recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this thing has been working great, and it was easy to set up
I would recommend this to a friendRuns great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for 8months, i have no issues or complaints, not even one buffered video
I would recommend this to a friend- Pros mentioned:Performance
built for speed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with the last two netgear routers, wanted to try something different. Went with a Asus router and so far extremely happy.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for your honest feedback, we truly appreciate it. If you are experiencing any technical issue that reflects a 3 star? Feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
My Wi-Fi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and excellent quality Wi-Fi. Not just beautiful but also excellent disign
I would recommend this to a friendVery good router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not certain whether it's the router, but there is still times where internet seems a little slow. Definitely please overall.
I would recommend this to a friendThe gaming features make everything so easy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best featured wifi 6 router. The easy port forwarding and QoS features are so worth it
I would recommend this to a friendRGB Gamer Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the RGB, definitely the coolest gamer router you can buy. I gamed with no lag and setup was easy
I would recommend this to a friendwell worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just started iracing and this router is perfect, so far no problems and my gaming speed is incredible.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, it really boosted my connection higher than what we currently pay for.
I would recommend this to a friendultra fast and cool looking router wifi6
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great router! ultra high speeds for my ps5 and pc. its about 5 timea faster thab my previous unit!
I would recommend this to a friendGet the power of wifi at your home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since we bought this little toy. we have zero issues with the Wi-Fi now.. cameras thermostat , TVs
I would recommend this to a friendSuper Wi-Fi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I could’ve purchased for my house hold. My Wi-Fi has never been this perfect.
I would recommend this to a friendSOLID ROUTER
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a solid not great router....needs be rebooted more than i would have thought....solid wifi coverage range and speeds....
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is amazing and works great. Sleek look to it.
I would recommend this to a friendHigh quality product. Great price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! My internet coverage has triple over my internet provider's highest quality equipment
I would recommend this to a friend