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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,693 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really improved our network status. Has been great while working at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have owned. No disconnects, very good WiFi bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El equipo realiza su cometido fácil de usar te ayuda a mantener una internet estable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product in and out of store thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast wifi6 router, that's your best choice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, fast wifi6 router and I like the VPN service. I need it to connect to my home network.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    qc issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died in 3 months had to have replaced and went back to netgear

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Frank F,

      We're sorry to hear that the router stopped working. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Our goal is to ensure every purchase is a positive experience. We understand that you no longer have the device, but we will forward your feedback to the Product team for review.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2102064882-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great havent had issues with gaming systems since i bought this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router, though I've had some performance inconsistency with devices over wifi. Setup software for pc, and phone app are excellent and highly customisable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RGB on a router……let’s go if you have Comcast buy this instead of nighthawk that thing sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for the buck router.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted my wifi signal very much over the built-in router/modem combo that my ISP gave me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. So far so good with 30 days of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless is working extremely well the price good and connected very fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi6 gaming router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and fast WiFi6 connectivity. Easily navigated user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does it all best investment ever I will never give Netgear my money again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works amazingly especially in it's gaming mode boost more then enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a while now and its working perfectly . So far no dropped wifi and stronger signal that my previous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can customize the colors I t he front soo cool and product is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good gaming router , setup was straight forward, has lots of customization features. Lacks in some areas if using as a router for everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improve my wifi looks cool :) range could be a bit better GUI interface is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router, great price. fast network. great security

    I would recommend this to a friend