Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,693 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection, Lag

    Rated 5 out of 5 stars

    Like what I got

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and what a difference. My old router was a linksys and high end but it was about 3 or 4 years old. This is faster, less lag as it handles multiple devices better and I never lose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better router than the Netgear nighthawk that i spent more money on and got disconnected all the time. Got this for half the price and have had no problems and fast Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Definitely Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the router provided by the cable company. It has increased the range and stability of our signal. The ASUS controls are super easy. Wish there were more light patterns

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Lovely router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, speed increased. Only issue it has kicked off my blink cameras, I had to reset it to make them reconnect, sucks that I wasn’t home so couldn’t have my usual peace of mind being able to watch over my blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints it was very easy to set up. It had some lifix bulbs and I was unable to get all of them to setup. My sonsos one took a little time to get working but I am not sure if this was related to the router or just the quirkiness of the items. I am happy with the router's performance everything else worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Router All Around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Netgear router. No more dropped internet, went from 200 mps speed close to router to over 350 mps in every corner of our 2,000 sqft home, Extremely Happy I purchased, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Asus 1200 router, but the signal was weak in the bedrooms. The new Asus AX5400 has a much stronger signal and works great throughout the house. Don't use the app to set it up, call Asus Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Asus router died after 7 or 8 years of great service. I've had this for almost a week and it is working great! Setup was easy and fast. Definitely faster speeds than my older router. Very happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Definitely worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router replaced my ancient Netgear Nighthawk R7000. This thing performs far better with many wireless (and wired) devices, than the Nighthawk EVER did. It puts out a pretty good range of signal as well. Including outside our living space, where the nighthawk would sometimes show up, but not provide service, this reaches and reaches well. I have gigabit cable (Xfinity/Comcast). The Nighthawk would only top out around 800 Mbps after a fresh restart of everything for a small amount of time on wired connection. This has had zero issues hitting higher numbers consistently on my wired connection(s). It also hits over 500 Mbps on my Note 20+ over wifi. Extremely happy with this purchase. ZERO restarts needed in the month and change we've had it. Even brand new, the Nighthawk wouldn't go that long, usually.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific Router

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super reliable, nice and fast, I’m very happy with my Asus Router. You have to use an app on your phone or iPad, which makes set up quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS RT-AX82U AX5400: High-Speed Wi-Fi Perf

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS RT-AX82U AX5400 router delivers blazing-fast Wi-Fi speeds, perfect for modern households and gaming enthusiasts. With its advanced features and sleek design, it offers reliable connectivity and seamless performance for all your online activities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommended.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A steal since everyone is after wifi 6e and 7 units. This thing blazes, and has plenty of customization options for nerds of all levels.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I get full speeds with my 1 Gigabit fiber internet. Wouldn’t recommend the QoS “game priority” settings though, they limit your speed

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No regrets...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and an Arris SB6190 modem after my Netgear router/modem combo started dropping my ISP connection on a regular basis. Huge upgrade! Data transfer rates on wifi 6 are just slightly slower than the LAN connection...it's just too bad most of my components don't have wifi6 cards in them! Stability wise it has been rock-solid, but I still do set it up for a nightly reboot to be sure...something the Netgear didn't have an option for. Having had a number of Asus routers in the past, the user interface is very familiar to me, though it does have its usual quirks, but overall it is rather robust in terms of configuration options. Price wise it is a bit up there but so far it seems to be a worthwhile investment, and should be the last router I have to buy for quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Working well.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Seems to be working well. We haven't had any problems with it. Only had a.couple if months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Looks great. Works better

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is incredible. I get high, consistent speeds on wifi and wired connections. The dedicated gaming port is a godsend. And the programmable LED lights add an great esthetic touch. I Highly recommend this router .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally getting the speed I'm paying for!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AX5400 is the first router that has finally allowed me to realize my gigabit internet. Others had boasted this and delivered 3-500 megabits. Definitely impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy to install and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Netgear Nighthawk that Netgear messed up with an update and didn't fix. Installed it around 12/12/2021. It was easy to install and setup. We don't game in our house, so I can't speak to that. However, we have smart phones, laptops, wired desktop & printer, TV, Blu Ray players, Kindles, and the TIVO setup also goes through the router. We do not notice any dead or slow spots in the house. Speeds appear to be quick and we running test speeds through our internet provider, the tests indicate we are at the maximum download/upload speeds that we are paying the provider for. Hopefully it will last much longer than the Netgear Nighthawk and that Asus will update the router carefully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup without much hassle. The app makes it very easy to control settings straight from my phone. Interesting design as well and the RGB lights enhance that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one and its worth it. Now my internet goes where i need it faster since it prioritizes which device need it more!

    I would recommend this to a friend