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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,693 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS performs well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is space age appearance, but most importantly, this router has been in service for about 4 months; and, it performs well. We don't think about it! it's just there, doing its job. It was relatively easy to install. There are a few spots outside the house where we don't have coverage, but no problems anywhere in our three level (basement family room, main floor, office upstairs) 2,000 square foot home. We do have two extenders still installed, because our former router was weaker. We still have one in the basement, and one in my office, which probably helps strengthen wireless signals.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    RT-AX82U Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS RT-AX82U Router I was using a Netgear R8000 that was getting tired and intermittently dropping out.. I have been a fan of and using Netgear routers for over 25 years. I bought this router after reading reviews. I'm really glad I did. It's speed and performance are unbelievable. We have Spectrum 200 meg internet service. I'm getting the exact same download speeds throughout the house wireless as I do wired. Range is awesome. I have always had dead spots on the patio and in the garage. Those are now gone and I have full coverage both house and yard. Would recommend this router to anyone, gamer or not. I don't think you will be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Works better than my Linksys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy Linksys products, but after my last two failed I decided to change it up. I've been very happy with this router. Speed is high, and I haven't seen any lag thus far. I'm pretty happy with it so far, and it was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement/upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an old wireless router that died after power outage. Box was quick and easy to set up and get running. I have strong coverage throughout the house and yard and much faster wireless speeds the old box wasn’t capable of.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made a router that provides high speed and connectivity. Highly recommend if your a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a nighthawk that just didn't work for our home, this is super easy to set up and runs great. No issues with speed or buffering and no longer having constant disconnect issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgraded. After installing there is no longer a lag or drop on my wifi through the entire house. The app allows you to control certain aspects, like the display color, which device you want to have more wifi going to it, gaming mode ECT...Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router i have had

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router it increased my wifi signal and my internet speed. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace spectrum new smart connect router.. this router works flawless excellent range and broadcast 2.4 and 5g separately which fixed my connection issues with the spectrum router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Asus is a great brand and they make some amazing prodcuts. I mean with that sick RGB you can game on while knowing your wifi is secure and fast. But like the rgb is cool....

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. I only had it temporarily until I get a mesh system, but this held its own and if anything, it doubled the speeds that I pay for. Not only that but had full control of the wifi on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finally getting the speeds I should be in my home. This router has nice coverage and is fast. The WiFi 6 makes a big difference with my iPhone 12 Pro. And it looks cool! I’m very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is perfect. I was able to put it in a room where it could be put away

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus router 5400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful router. It covers the whole house and many devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful router. I have a couple of little ones and along with them are multiple tablets, gaming systems etc. My Alexa, ring and security system also runs smooth. I very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it, get used to the UI, and thank me later.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until a month of ownership had passed to fully acquaint myself with this router before writing this review, and gathering an opinion on it/it's features/quirks. Normally I'd lay out my reviews in the "pros/cons manner, but this is a router, and realistically that's difficult to do. Navigating the router - at first - was difficult as I've used Netgear exclusively ever since the Linksys WRT54G was "outdated" due to their ease of use and acceptability of open source firmware. I was a bit deterred to know that this router didn't have open source capabilities, or any developers for such, but decided ultimately based off reviews to give it a chance anyway, and I'm quite glad I did. I've not tested the USB throughput, however, if it's performance is anything similar to what I've experienced on my network thus far I've got no doubt that it'll reach it's specified transfer rates. I've had ZERO issues with this router, and find the ease of doing some things (such as blocking internet access for my security cameras) is INSANELY easy (literally the click of a button vs Netgear's multiple page/menu/submenu navigation then restarting the router every single time within ANOTHER MENU.) Assigning static LAN IP's is equally as easy, and I quite enjoy the fact that I can DISABLE automatic throughput prioritization for the "gaming" port on the wired LAN. The ability to set up temporary networks is really cool too, not a GUEST network - a temporary one, as in it vanishes in a set amount of time. That's pretty legit if a friend's kids want to come over and use the internet, but I want to make sure that they don't have it automatically the next day should I forget to disable the guest account, etc. Being able to see CPU CORE usage - not just overall - memory usage, logging of multiple different aspects all SEPARATELY DDOS protection built in as well as ICMP requests, etc. are all very nice things to have. The RGB is..basic, but it's not like this is Corsair, afterall, naturally it's going to be a lot less "fun" than it could be, but it's not bad. It COULD be better, but that would come at the cost of RAM/CPU usage - so consider that. The ease of use of this router is bar-none the BEST I've ever had in a managed atmosphere for networking devices, and I went to school for this...so there's that. The CPU usage spikes pretty heavily on my 400Mbps/40Mbps network when I max out traffic during packet sniffing/loss tests/speed tests/large downloads, so it definitely HAS the potential for buffer overflow but I've yet to run into any, and have 5 LAN tablets, 3 Smart TV's, 2 4k Blu-Ray streamers, 5 Bluetooth Audio Systems, a Switch, 4 Desktop PC's, a Server, a HTPC, a fire stick, a laptop, and two smart phones all running through this router as well as 10 cameras, and I've had NO issues whatsoever without even enabling QOS or other "management" features. Again - bar-none this is the BEST router I've ever owned. Period. I haven't tested whether the RGB affects RAM/CPU usage or temps enough to care, but I've got mine mounted on an aluminum 'shelf' with perforations for airflow, and have had absolutely no hiccups whatsoever. Build quality is good, decently heavy, but you can tell that the way they designed it was with airflow in mind. At numerous angles you can see through this router, and that's a good thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy to set up. App works smoothly and have had no issues so far. Replaced my Verizon router with this one and I'm happy about my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router, great price,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this router. It is perfect! It’s been one of the best routers I have purchased in a long time. Works flawlessly and easy to pair with another router to expand the system in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought it for its LED lights but they arent that noticeable. Im still getting great speeds but I am not a big fan of the Asus app UI. If you’re looking for something more simple and uniform I suggest a netgear but this is also a good contender.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Speeds are GREAT. Looks fancy too.

    I would recommend this to a friend