Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,693 reviews
  • Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this router for my wifes work from home job, the QoS ability of this router improved my wifes connectivity and call quality exponentially. The range of the WiFi is superb, We don't have a single dead zone in our two story house now that we upgraded to this router. I encourage you greatly to buy this, if you need a router upgrade for gaming/work from home, or just increased coverage. This is an amazing router!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive come to expect good things with Asus products, and im pleased to say that so far this router is continuing that trend. My family has on average 20+ devices connected to wi-fi throughout the day doing everything from basic browsing to streaming and gaming, and work-from-home over VOIP. So far this hasnt been a challenge for the router. The remote admin app is also very robust, ensuring 2factor ID to allow remote access outside of the network. The settings are fairly easy to navigate through the app with a very gamer-inspired GUI. Havent used the gaming mode yet as its not really needed to prioritize one device; but it can be set up to prioritize *types* of tasks other than just gaming too. Overall, easy to set, admin and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected this to an xfinity pod and hardwired it to my ps5. Actually works really good, get about 250 mbps on the ps5 now

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good range in a 1900sf house. My shed is about 150 years from the house and I get moderately good speeds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome router

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with ASUS router. This router is strong pushing my speeds over 400 even though most wireless products are capped at 100 speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far no complaints definitely shows speed increase

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 3 out of 5 stars

    Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to augment the router we have with our carrier.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tablet,

      We are pleased to hear that you are satisfied with the ASUS RT-AX82U Router. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2308024257-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Debated on the note expensive ASUS router but that one was way more and this route does exactly what I need it to. Would’ve liked if they did a non-rgb one and added features for the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Router!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever bought a network device that wasn't made by Netgear. I am very pleased with the performance and also the app you can use to tinker with its features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gaming Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, love that it has a dedicated gaming port. Easy to set up and the app is super simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's nice. Really, nice indeed.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi 6 is really nice. Yes. Really nice, indeed. I set this up a couple of days ago as an AiMesh router and made an old T-mobile Cellspot router (AC1900) the AiMesh node. So far, the coverage is nice. Much better than my previous tri-band set up with a TP-Link AC3200. Going back to dual-band didn't hurt since my speeds went up drastically and home coverage actually expanded to cover my whole home plus the porch and lawn. My wired speeds are far exceeding my 500mbps plan (pulling 750-ish consistently), but that was to be expected. My wifi speeds even with wifi 5 devices are getting maxed (anywhere from 300mbps-500mbps). Really nice. Really nice, indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Doing a great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is doing an excellent job. It handles our wifi load with no problem. It is also located at the far end of the house and reaches everywhere. Set up was very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save money and get this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall and good price I returned the rog one they have for higher price and bought this working similar

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Rock Solid

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been a real soldier, I've had it for 2 years now issues. I don't reboot it as often as I should but I'm not sure I've had an issue with connection that I couldn't blame the ISP for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new router, is it all I need for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for your wifi upgrade. Do not look further, but you may need professional installation if you are a novice. I upgraded my internet service, so I did not need it anymore. Nevertheless, I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS - RT-AX82U AX5400

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery. The product delivers a strong wi-fi signal on 2 different channels: 2.4G & 5G. Solid performance. 'should last for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WIFI ROUTER IVE OWNED!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ROUTER IS AMAZING! I HAVE SPECTRUM AND I EASILY GET 600 MBPS DOWNLOAD SPEEDS NOT HARDWIRED IN A DIFFERENT ROOM! ALSO A NOTABLE APP THATS PRETTY WELL DESIGNED.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and is as fast as advertised. Just make sure when plugging WAN in on router plug into ethernet port on modem (Im not so smart and it took me 2 hrs at least to figure this one thing out).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome WiFi 6 Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many routers over the years. This one replaced our cable Co. rental. It far surpassed my expectations. Coverage and speed both increased. Setup was simple with no hiccups.

    I would recommend this to a friend