Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for Gaming and streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these in a mesh and the coverage is awesome. 1+ acers from edge to edge in all directions.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Cons mentioned:Lag
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing router. Dropped my lag while playing games and i no longer get interruption when streaming.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Speedy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the speed and size. Previous router was a Linksys and it was bigger and slower. This one easily maintains speed to stream on two tv’s, 4 phones, and work on two computers.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Router
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Software updates sometimes cause slow downs or speed issues with connected devices. Felt the price was too high
I would recommend this to a friend Rated 5 out of 5 stars
Excellent router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek, love the multi-color ability. Works seemlessly and never had a hickup. Large area coverage and worked as advertised. The UI interface in the app is appealing and easy to navigate though. Great price and would by it again .
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Excellent Router/Aimesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these, my second two months after trying several wifi extenders that failed to deliver. I was very satisfied with the router and decided I would purchase a second as an aimesh node and it is a world of difference! Easy setup in the ASUS app. Excellent throughput as I achieve my ISP rated Up/Down speeds throughout the entire house(3000sq ft). Love the app feature that allows you to bind wi-fi clients to the aimesh node as well. Extremely happy with this product. I only have a couple devices with newer WiFi6 but it seems like these will give me a few years of great service.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Great range!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new router and this does not disappoint! I have wifi even when I'm outside.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Awesome router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit. It was easy to set up and works great.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Pricey but well worth its
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works great with my Starlink satellite internet from SpaceX. The router that came with my system was very limited. My speeds and ping have both improved dramatically. This powers all my smart-home devices (over 50 devices), as well as video streaming and gaming without skipping a beat. Range is excellent I have no problem reaching the WiFi controller on my spa outside.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love this router it has made my internet so much better, it is truly a great router at the price point. Highly recommend this product
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Perfect router for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using asus wifi router. It works perfectly and easy to setup
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Router with exceptional range. Would purchase this product again.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s stronger signal eliminated my need for wifi extender and entire house has access to the new speed. Gamers in household love it. Easy set-up.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
The best for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far have had it for a couple of months and it been amazing keeps the Internet speeds very high so I can do everything I need to be doing without any lag
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up from app
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Done through app on phone. No issues since we set it up. WFH and heavy gamer household.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I like this router much better than my older Arris. My wife sometimes has issues with her iPhone SE, but I think its her phone's issue.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome range and speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best routers I’ve ever used for offuce work with more than a dozen peoole using simultaneously.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with internet since purchasing this. I woukd recommend this to anyone having some kind of internet issues.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend Rated 1 out of 5 stars
Advanced Features, but Wi-Fi Failed Early
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router in April 2025 to use the higher bandwidth from my internet provider. About nine months later (January 2026), the Wi‑Fi stopped working. I spent several hours troubleshooting using online forums, including performing multiple factory resets and manually updating the firmware from the Asus website. None of these steps resolved the issue, so I switched back to my five‑year‑old Netgear router, which still works reliably and will serve as a temporary solution until I get a newer replacement. In the past I’ve found Netgear routers much easier to set up. By comparison, configuring this Asus model felt complicated and not very intuitive. Users who are comfortable with advanced networking settings might appreciate the flexibility, but for my needs it was more than I required. Given the setup complexity and the fact that the Wi‑Fi failed in under a year, I’ve decided to return this router and go back to a brand that has been more reliable for me over time.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
We sincerely apologize for the complete Wi-Fi failure of your router after only nine months and the significant frustration you experienced with both its complexity and reliability. This is certainly not the performance or ease of use we aim to deliver. Your detailed account of troubleshooting, including factory resets and manual firmware updates, indicates a clear product malfunction. We understand your decision to return the router and appreciate your feedback regarding the setup experience and the premature hardware failure. These insights are invaluable and will be shared directly with our product development teams to drive continuous improvement. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Greay router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, very easy to manage, makes port forwarding no problem at all. Would definitely recommend
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend


















