Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2680 reviews
(2,680 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the RT-AX82U's ease of use, range, and performance, frequently citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed offered by the WiFi 6 capabilities. While some users experienced connection issues or found the price high, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
ASUS Router - Smooth Home W-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is powerful and goes well with my Alienware desktop. Bought the Netgear Nighthawk CM2050V as my voice-cable modem. It is one of the few on the market capable of delivering the speed Xfinity sells you. FYI Check your Xfinity package. Most cable modems are not capable of the current day delivery speeds they sell you. Find out what you have and buy your own equipment instead of renting medium grade from Xfinity. The Nighthawk modem and this ASUS router are a powerful combination.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excelent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is very nice it has a lot of features,easy to set up and the extra rgb light is eye catching, the complain of this router is not wall mountable but me i mount it to the wall, you just need a bit of thinking how to make your own bracket, see it on my photos.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Mind Blowing! Sheeshhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is crazy the speed is insane and this is my first time having internet to myself and im enjoying it! Definitely worth getting when i be playing Fortnite i get around 24 to 10 ping when downloading games and updates it starts downloading in no time and when i be on YouTube no buffering at all the video starts quick. In conclusion this is something a gamer like me needed tbh bc bck then i was using my neighbor’s wifi and tht kinda sucked then they got new internet so i was out of luck but im all good now with what i got now. Also i have spectrum to as for the internet provider but that shouldn’t make a difference
I would recommend this to a friend Rated 5 out of 5 stars
Asus Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome and works fantastic. My streams look perfect and more clear with this router upgrade!
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice and easy to use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints works very well and the interface is straight forward.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Saved The Day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with Netgear Nighthawk because it came highly recommended. Took me 2 days and to try and get it connected to my devices. Never did get it connected. Went with this one and I had it hooked up, running, and connected to all my devices in less than an hour. Tgis router saved the day. Never underestimate a brand because its not the popular one.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my personal opinion this router works very well to optimize WiFi signal, it really improves it a lot.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Best router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router I’ve used the asus ax5400 is amazing model rat-ax82u
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good router. Would recommend for anybody looking for an affordable gaming router.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Cons mentioned:Lag
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stream on Twitch while playing call duty and stream movies and music all Without lag I have not had any trouble and it works great if your wondering if you should buy this definitely do it especially if you are a streamer like I am
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Get this NOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW!!! Is all I have to say. This router is AMAZING! My internet speed went from 60mbps (I pay for 400) to over 400mbps! Love it. Great addition to my gaming area. Also nice that it’s mesh compatible.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
O issues so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this router for 2 weeks now and Ive had 0 connection issues. It runs all of my stuff very well. Setup was very easy using the app. I can see everything that is connected also.
I would recommend this to a friend Rated 5 out of 5 stars
Would buy it again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice router! The setup was a little tricky. So many options! Got a mesh extender and was an easy setup.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Asus love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my wifi and PS5 with wifi 6 very fast speeds am loving it worth the buy.
I would recommend this to a friend Rated 5 out of 5 stars
Good router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for cost. No monthly fee for AIProtection. Would buy again.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Gaming Router. Brilliant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Excellent router. The colors, design, configuration, app companion, everything. I am impressed and never would have thought I would see improvement from this gaming router. Bravo
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value for the price .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a monster. Really great router for the price . I had my last ASUS router for 7 years before it died- so of course I had to go ASUS again. Easy to setup in either the web GUI , but the ASUS router app works well too- especially to change the RGB. You can customize bandwidth priority by device , as well as easy control over pretty much anything important through the app. Solid product
I would recommend this to a friend Rated 3 out of 5 stars
Great looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router itself looks amazing but I am having trouble getting the speeds up as advertised. Been researching and can't seem to get them higher.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick010,
Thank you for sharing your feedback on the ASUS RT-AX82U Router, and we apologize for the slow wireless speed. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to improve Wi-Fi Connection -  https://www.asus.com/support/faq/1047919/
- Pros mentioned:Speed
Rated 5 out of 5 stars
Super FAST Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this thing super charges your internet speeds when combined with a DOCSIS 3.1 cable modem. Went from 300mbps with my WiFi 5 Nighthawk to 780mbps OVER Wifi with this router. That's right out of the box. Haven't even tweaked it yet. Crazy! Highly recommend it!
I would recommend this to a friend Rated 1 out of 5 stars
Failed A Week After Return Period
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router worker well for 24 days and then stopped broadcasting wi-fi. Despite the paper insert that came in the box, the Asus Customer Support website said to contact Best Buy. After going through the usual troubleshooting steps, Best Buy chat support told me to bring the device into the store. The store told me to contact Asus since the device was outside the return period. I’ve learned my lesson with both of these companies.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ricky,
We sincerely apologize for the wireless connectivity issue you're experiencing with the ASUS RT-AX82U V2 router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below.
Should the issue persist, please email us at customerloyalty@asus.com and include the case number "N2305049616-0022" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router -  https://www.asus.com/us/support/faq/1030645/


















