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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,693 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and strength! Would prefer more specific directions on order of connecting each wire.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big punch for a Small price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy setup. Awesome app delivers my full 1gb speeds no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Successful router install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works very well. I set it up myself, not very complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. It has so much fuctionality. User friendly. The app is awesome!!!! I was looking for something other than the netgear i had done some research and mad the right choice!!! Awesome product i didnt even have to go in the store purchased online and was ready in like 5 minutes. Awesome experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the item but hated the lack of support we got from Best Buy when connecting it. Thank God our neighbor is a computer genius and hooked it up. We even paid $200 plus for no support. Very, very disappointed - first time ever the Geek Squad let us down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Another Asus for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old Asus router that served me over 6 years. Had this new one over a month and so far, it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Crazy range

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing os. Setup is easy and fast, the asus app work well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old router just up and died. This one is doing a very good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great all over my entire house. Strong signal throughout

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last router was a monster, meaning it was a really good router. I was surprised to see a difference in performance with this router. Its way faster and though the previous router really had very few drops....this router has not dropped once, that I can recall. And of course downloads are way faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! I switched from another brand that was provided by my ISP. There was an issue with that one that reduced my download speed to 100. They needed to replace it. Instead of paying the monthly fee on it, I purchased this one. This thing is a beast. I have no issues with it and I get my full speed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectable home router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good home router, excellent coverage. And very plugged in play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded spectrum modem to this asus modem. Works great and has improved our internet speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. RUns wireless 6. Fast speed and really easy to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of setting up this device in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A really good router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through so many routers and during the Covid Pandemic, a great router in needed! Finally, we have found a super router that has not let us down. The kids can game, work on school work, and play their videos without any buffering. I love the design and performance of the router. If you need help, their customer service will be at your side on the phone to help.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this since 2021 and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug n play and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and worked great...lot of settings and applications possible

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the router that came with the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Love it! Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this router is paired with a capable modem, your speeds will be fantastic! Our internet speeds went from 100 Mbps to 400+ Mbps, and that's before upgrading our router and/or internet! Ours currently is running WiFi to 4 Playstation 4s, 2 Gaming PCs, 1 iMac, 1 Xbox One, 1 MacBook Pro, 5 smart TVs and 6+ phones and this thing doesn't break a sweat!! The RGB is also pretty cool too!!

    I would recommend this to a friend