Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Great looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router itself looks amazing but I am having trouble getting the speeds up as advertised. Been researching and can't seem to get them higher.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick010,
Thank you for sharing your feedback on the ASUS RT-AX82U Router, and we apologize for the slow wireless speed. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308024257-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to improve Wi-Fi Connection - https://www.asus.com/support/faq/1047919/
- Pros mentioned:Range
Love love love!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this router..my first asus.. I had net gear knight hawk ,even tried the linksys ac2200..so far the linksys was the worst and this asus is the best...wifi 6..gives me full speed on my galaxy s20 of 400mbps.no internet drop out and covers my whole house and even my front lawn and back yard..love love love...and its future ready for ps5..
I would recommend this to a friend Failed A Week After Return Period
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router worker well for 24 days and then stopped broadcasting wi-fi. Despite the paper insert that came in the box, the Asus Customer Support website said to contact Best Buy. After going through the usual troubleshooting steps, Best Buy chat support told me to bring the device into the store. The store told me to contact Asus since the device was outside the return period. I’ve learned my lesson with both of these companies.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ricky,
We sincerely apologize for the wireless connectivity issue you're experiencing with the ASUS RT-AX82U V2 router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below.
Should the issue persist, please email us at [email protected] and include the case number "N2305049616-0022" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
- Pros mentioned:Speed
Super FAST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speeds are blazing fast! I’ve had gigabit fiber for some time but I’ve been using the rental the company provided. I finally just decided to try a new router and just went for this one. Even through Wi-Fi the speeds are incredible.
I would recommend this to a friend - Pros mentioned:Ease of use
Best router ive had
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can forgive its somewhat silly design this is the best router ! Probably the only router that hasnt been a pain to use or cut out on me and ive tried a bunch of thw premium brands . Asus is ballin
I would recommend this to a friend - Pros mentioned:Range
Extended Coverage, Reliable & Fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trade in the stock market and was looking for a reliable and fast router. This router more than exceeded my expectations, plus extended my wifi range to cover the entire house, including my man cave in the garage.
I would recommend this to a friend - Pros mentioned:Performance
Excellent gaming router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the ASUS RT-AX82U is a powerful and feature-rich WiFi router that is well-suited for households with a high demand for internet connectivity. It delivers fast and reliable performance, and has a range of features designed to enhance the user experience.
I would recommend this to a friend - Cons mentioned:Lag
Works great 15 plus home devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my 15 plus device family this router fixed lagging on games like Fortnite and call of duty with Wi-Fi
I would recommend this to a friend - Pros mentioned:Performance, Setup, SpeedCons mentioned:Connection
ASUS Router Review – Reliable, Stylish, and Gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this ASUS router for a while now, and I can confidently say it’s one of the best networking investments I’ve made. Setup was incredibly simple—basically plug-and-play—and I was up and running in minutes. In terms of performance, it's rock solid. I never experience latency drops or connection issues unless there’s something going on with my ISP (Spectrum). Compared to the basic router Spectrum offers, this is a major upgrade in every way—faster, more consistent, and way more reliable. One of my favorite features is the ability to prioritize devices. As a gamer, being able to give my console or PC top network priority makes a noticeable difference, especially during online matches or heavy downloads. It’s also sleek and stylish—doesn’t look out of place even if it's out in the open. Definitely recommend this router if you're looking for performance, reliability, and a little extra control over your home network
I would recommend this to a friend - Cons mentioned:Lag
Asus router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this to anyone of my friends or anyone looking to get good download speeds and lose lagging in game with the router!!
I would recommend this to a friend - Pros mentioned:Speed
Fast and reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me the best wifi speeds. I have Gig internet and no other router was able to get me anywhere near that speed. I averaging 700-800 mbps download! I highly recommend this router it's definitely worth the cost
I would recommend this to a friend - Pros mentioned:Speed
asus router is the best.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just love my asus wifi 6. real fast. and just love how you can control your internet from anywere. love i can chage the colors.5 stars for asus ax5400 dual band router.
I would recommend this to a friend - Pros mentioned:Speed
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the full 200mbps I paid for with this router with a wired connection on my Xbox and wirelessly through my phone
I would recommend this to a friend Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Simple setup through your phone. Wifi 6 is a plus.
I would recommend this to a friend- Pros mentioned:Range
ASUS review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was everything and more I just wanted to really just extend my WiFi easy to mesh and my wife is perfect no more drop zones!!!
I would recommend this to a friend - Pros mentioned:Speed
Great Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Easily able to get My full Cable internet speeds and the Wifi is great as well. Great Buy
I would recommend this to a friend - Pros mentioned:Speed
ASUS router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome modem! Looks cool and runs nice ! Amazing speeds
I would recommend this to a friend Great little wifi6 router.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great little router. I bought two to try out Asus's Aimesh technology. The setup was pretty easy but get ready for a lot options if your going to try out that technology. So far our home network speed has increased and taking advantage of the gigabyte speed I have with my ISP. Now I'm getting an average of 400 to 500MB on the wireless side. At times on the 5Ghz network I can reach 800mb. 2.4 still averages about 300 to 400. This devices that are wired network get 600 to 700. All in all I'm happy with the purchase.
I would recommend this to a friendGaming Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is amazing. It looks so cool, I’m happy with my purchase.
I would recommend this to a friendUseful and cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to help manage and boost my home wifi. Simple,efficient and great to look at.
I would recommend this to a friend
