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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,693 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing router with exveptional range and consistency

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Awesome Router!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this router from a NightHawk when all the kids went remote for COVID. We had ZERO issues with 3 kids zooming at the same time. We have multiple devices running at the same time this thing doesn't skip a beat! Very easy to set up, and the Asus app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Range is pretty good if placed right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a mesh network so I could choose between 2.4GHz and 5GHz. So far, so good. Super easy set-up. Lots of controls through the Asus App. It sits in a corner room of our 2 story house and has no problem covering 2700 sq ft without an extender.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Router I've ever owned! I bought this as a replacement for a Netgear gaming router, and it is leaps and bounds better than any Netgear product I've ever owned. I was only getting a little over 80mb dl to any of my connected devices with my Netgear router. I installed this ASUS AX5400 in minutes, and without having to connect a laptop to set up...everything was done with the app, and I was literally up and running in about 10-15 minutes. My dl speed increased on all my devices across the board, and I am now getting anywhere from 220MB - 235MB download on all my devices. I especially like that you can set priority to devices of your preference such as a gaming console, or streaming device. The lights are mainly a novelty, and I leave them off most of the time. I do run them at night though, and they throw off enough light so that I can move around in my bedroom in the dark without having to turn a light on. Great quality, easy to operate, and it does exactly what it's supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the great router I have used in this price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the great router I have used in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and use the app has the rgb and can prioritize whether ur surfing or gaming or streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, loads of functionality, and security.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great, looks awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks, easy to set up. Speeds better than the Cable companies renter I had. I can monitor the traffic and it blocks sites that are harmfull. Would definitely recommend. Plus I get a great signal everywhere in the house and outside. 3000 sq ft house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for gaming and has some good features for the best gaming experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another Router which I thought was broken. In the end it wasn’t but I like this one as well and elected to keep it. The only thing I don’t like as much is the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not THAT easy to set up IMHO..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up, it works very well... But those who said it only takes 10-15 mns to set up must be IT specialists.. But for the average 'non-techie' type, I would suggest having an friend who's into this stuff help you out.. Overall, with help from my ISP tech line, it took me about 90 minutes to get this thing matched to my PC and other devices..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Replaced old Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router. reasons for purchase was to replace older router and increase coverage. Currently getting strong signal everywhere inside and outside the house. We are in a ranch home with full finished basement. This unit is located under stairs and about in the middle of the floor area (about 2100 sq ft/floor).Recently upgraded internet speed to 600Mbps. Unit is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to setup. Noticed a jump in speeds

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast wifi router before I was using the google wifi as far as range goes those are good but as far as speeds go I was getting maximum 90mbps. With this new ASUS I’m getting 480mbps more than what I pay for and the range is wow glad I purchased this haven’t lost any connection either it’s a beast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Another great Asus product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, outstanding performance, reliable updates from Asus, what more can I say. There are reasons I recommend Asus products to my customers. 1: I use them myself. 2: Asus consistently gives more bang for the buck with well featured products at reasonable and affordable prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems nice okay, but it's very hard to set it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK for basic stuff, TERRIBLE range,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ~2 months ownership. It replaced my fiber isp's leased calix router; my service is only 50down/50up as it is all I need. Good-no dropped connections, light adjustability, does a fine job for basic internet stuff, decent with gaming (wired), speedtest. Cons- range is TERRIBLE 5K sq foot home with this in center and doesn't cover even half the house, videos over 720 resolution pixelate and buffer (on a hard wired connection), WILD speed fluctuations, and broadcasting from a phone or computer to tv-forget about it. The isp's calix router was LEAPS and BOUNDS better than this one-it ran FLAWLESS for a year. I would (and am) look for something else. (and i'm not spending hours on phone tech support to "fix" something that should work out of the box). My second and last asus product.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shooter7,

      Thank you for your comment.

      We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak signal strength. Typically, the coverage of this ZenWIFI is up to 5700 sq. ft. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the router's firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/helpdesk_bios?model2Name=RT-AX82U. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It works absolutely all of the time and I haven’t even touched it in any way since the day I set it up! It’s truly amazingly and couldn’t be any more reliable. I believe Alexander strongly recommended it to me and I thank him all the time for the recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very Fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and secure. I didn't need one this big but it works well * I am the only one that lives in the home, but grandkids come and no one has issues. Easy setup but it took a while to have it except Echo dot and my Bose Home 500 speaker because I changed the password.

    I would recommend this to a friend