Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Consistent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High performance and strong signal that delivers consistently. Easily covers a 2700 sq ft home from basement to the second floor.
I would recommend this to a friend- Cons mentioned:Lag
great router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and very easy set-up .. Wifi 6 capability allows more items on the system without losing bandwidth. game setting/mode is unbeatable.. have had almost 0 lag since installing
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
GREAT PRODUCT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and had no issues so far. Far better than our ISP integrated modem/router combo. Also handles multiple consoles with no issues plus streaming. Couldn't ask for more for the price.
I would recommend this to a friend - Pros mentioned:Speed
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's work great. Have so many awesome features. You can adjust setting for gaming and streaming. I recommend this product if you need a 5G wifi and high speed gaming and streaming.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Great router would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Nice and fast, setting it up was easy and now I have an up to date tech and can go outside of my apartment for a smoke without getting kick off the wifi!
I would recommend this to a friend - Pros mentioned:Setup
Low power consumption and RGB with Wi-Fi 6!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router! Awesome coverage, easy to use phone app for set up and expanding the mesh Wi-Fi network. The best part is the ease of adding a VPN to the router.
I would recommend this to a friend Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s good I did have an issue where after a few weeks I was having a WAN not connected issue. Asus did resolve the issue as I needed to do a hard reset of the router. Hopefully it doesn’t happen again as other then that it’s a good router.
I would recommend this to a friendcoolAF glowing lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing has really cool glowing lights and this last part is because this review site is making me use a minimum number of characters. anyway, you will love the glowing lights.
I would recommend this to a friendPerfect for gaming and mesh wifi
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this router, I got two other ones to run a mesh au system for gaming and it’s lovely and running cameras throughout my property
I would recommend this to a friend- Pros mentioned:Setup, Speed
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color display that chages just purchased this exchange for a R700 netgear and my speed doubled to what i was actually paying for its super fast and set up was super easy
I would recommend this to a friend - Pros mentioned:Performance
No Warranty help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month and one day after I installed this in my home it stopped working. It was wonderful until then. Hooked up my 5 year old Asus router and got back online. Tried all the troubleshooting and resets, and nothing. 2 hours spent on phone/chats with both Asus and Best Buy..both finger pointing each other and no help. 2 year warranty means nothing. Your time means nothing. I would stay away from both Asus and Best Buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shannon V,
We're sorry to hear that the router stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2305049616-0019" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Range, Speed
Love this router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the ax5400 wifi 6 I can get gigabit speed over wifi. The range is great. If you have a old asus router you can make it into a repeater/mesh network. Making your network even bigger.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Lag
Worth the money!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this router. Extremely easy to set up and has options to prioritize individual games. I've had no lag issues since buying this.
I would recommend this to a friend Optimus Prime's pet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like Optimus Prime's router. Thing works mint. Very good app. Easy to find settings and features. Hasn't dropped signal once and the poor thing gets hammered with use
I would recommend this to a friend- Pros mentioned:Ease of use
Great WiFi router for all types of users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong signal throughout both levels of our house and into the yard. The lights are nice to look at when there isn't anything on TV. Works very well out of the box. Easy configuration!
I would recommend this to a friend My Router Asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great router I love it, My signal is much better.
I would recommend this to a friend- Pros mentioned:Setup
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the 130$ I spent or so on sale you cannot beat this at all. Easy setup and excellent coverage
I would recommend this to a friend So So
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router was good did not like the app, difficult to set up
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not good with technology, but once I got it set up I am very pleased with this unit. I had to call customer service for help and they were very patient with me and talked me through everything.
I would recommend this to a friend- Pros mentioned:Performance
Great Gaming/Streaming Router Even in 2022
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I have seen other newly released routers surpass the Wi-Fi technology offered in this product, I still have not seen that happen in a practical everyday setting. This router uses a sounds chip configuration and outside of one jenky firmware version I have had nothing but solid performance from this machine. Even in 2022 I think the cost per performance still puts it near the top as long as pure theoretical transmission speeds are not the only thing you care about give this router a look.
I would recommend this to a friend